I had a lovely stay at this hotel and want to give a special thank you to Mandy and Sacha for their outstanding service. The rooms have a bit of an old-style charm, but they are comfortable and serve their purpose well. The highlight of the stay was the breathtaking view from both the rooms and the restaurant—absolutely stunning! Breakfast was great, with plenty of options, but the dinner buffet was disappointing, as the food lacked flavor and wasn’t worth the price. Overall, it was a pleasant stay with exceptional service and beautiful scenery just better to explore other dining options for dinner!

The room was beautiful and the view was breathtaking. I loved the fact that we were given the opportunity to leave our bags in the luggage area after our checkout and had the possibility to shower. The shower area was very clean and they also provided clean towels in the common shower.

We didn’t like the parking area. We visited the hotel in winter and since hotel didn’t have any underground parking, our car was completely covered in snow and it was frozen. We were stuck at the parking lot for approximately 30 min.

Nice, clean, friendly people, way down to village is easy to take, good breakfast, meal in the evening as buffet is also nice. Everywhere somebody to help if necessary.

Beautiful large room with a balcony looking out at panorama of the mountains in Engelberg. Location was easily walkable from station and to gorgeous konditerei's, supermarkets for snacks and plenty of coffee shops/ restaurants nearby. We ate in the hotel restaurant in the evening which had lovely views over the town and the food was plentiful and a great buffet. The hotel seemed to be very family oriented with old school glamour. There was a quieter dining area for older children and smaller groups of adults as well as a large dining room where the buffet was which catered for larger groups. As well as the stunning location, genuinely of note were the Staff at the Terrace. They are a credit to the hotel management and all staff we met were warm, helpful and demonstrated high standards of customer service and care about their guests which really shone through. We really felt looked after and welcome throughout our stay. Thanks so much to Hotel Terrace team, especially the assistant manager receptionist who welcomed us guided us where to go to make the most of our short stay. We'd love to return for longer next time.

I liked that it is like the grand budapest hotel. The view of the village was great and the tunnel from the village to the hotel is very convenient.

We happened to get the room just over the Gin Bar and there was a lounge band on Saturday night and we could hear it. It was also very expensive but we chose that going in.

The view from the balcony is outstanding. We could see the entire town and mountains. Room is spacious and the carpet is bit dated. The entrance to the hotel is an experience in itself. Enjoyed the stay. Breakfast is average, not a big drawback.

Nothing specific.

The stay was perfect! They had a good breakfast, the view from the room was surreal, and you could get to downtown Engleberg by foot through a tunnel directly from the hotel! The hotel is so beautiful inside and out, it is clean, good parking, and a charming staff :))

Perfect location! Just few minutes away from the train station. The staff was friendly & helpful. The hotel was also comfortable and welcoming. The views are beautiful. Also, recommend including the breakfast option as it was good with many options of food.

The view is amazing and the building as well. It‘s an old style Palace Hotel that has only been slightly renovated and has kept its charm. Excellent price/value.

The staircase smells bad and the carpet need to be exchanged

Nice view over watching whole town area. 5 mins walk to the train station. Although hotel is at higher ground, was surprised they have 2 connecting lift via a cave tunnel right up to the hotel. - 9°C and is feeling really warm in the room.

Can hear people talking from the next room. Either the wall is thin or the guest from the other room is talking too loud