Our second stay. Perfect location and facility. Wonderful spacious rooms and staff.

Only one thing did not match the very high standard of services we received . We had dinner twice at the hotel restaurant. The first night was ok. The second night was not good at all. The waiters were nice but very inefficient. We have to go and get the waiter any time we need something. We waited almost 2 hours for the main course. This time we ordered from the middle eastern menu. When the food arrived, it was not middle eastern at all. The shish taouk was more like small Japanese Yakitori. The Hummus was like the Hummus you may find at a small Falafel stand.

If you are looking for amazing place to stay, this hotel is perfect. Rooms are very spacious, clean, and staff is very nice. Could not recommend more!

Food is bit let down, we tried few dishes including breakfast, we did not like much :(

An Unforgettable Stay at Kempinski Palace Engelberg I recently stayed at Kempinski Palace Engelberg, and I must say, it exceeded all expectations. From the moment I arrived, the staff’s warmth and professionalism made me feel truly welcome. The property itself is stunning, with a perfect blend of luxury and charm. The dining experience was exceptional—breakfast was a highlight with a wide variety of fresh and delicious options. The spa and wellness facilities provided the perfect retreat after exploring Engelberg, offering true relaxation and rejuvenation.

The hotel’s central location made it convenient to explore the beautiful town and nearby attractions. I can’t recommend this hotel enough for anyone seeking a luxurious and serene getaway in Engelberg. I look forward to returning! The rooms were impeccably designed, spacious, and offered breathtaking views of the surrounding mountains. The attention to detail, from the plush bedding to the thoughtful amenities, was remarkable.

Property has stunning views from the balcony and is located in a prime spot of engelberg. Facilities at the property are top notch Breakfast spread was impressive with lot of vegetarian options.

Our room door was open when we returned to our room after an outing. This was a serious security lapse from the service team for which the hotel had no valid justification. They apologized and offered us a bottle of hand lotion as a token of apology.

The location is perfect, the rooms amazing. Most importantly though, the hotel staff were absolutely amazing. From the moment of check-in, they went above and beyond to make every moment perfect and memorable. Especially the service chef of the restaurant took such special care of us during dinner and breakfast, even arrange a flan for us to take home from breakfast. Speaking of which, massive compliments to the kitchen for that one, everyone should try it!

- incredible staff - beautiful lobby - delicious breakfast - spacious room - was given an upgrade which is always appreciated - excellent balcony with breathtaking views - close to titlis - valet service is great

-I was in a dream while staying there an incredible hotel with everything to my liking until it was time to sleep I was shocked that the bed was damaged and tilted to one side that it was impossible to sleep on it , at that time I was already very tired at the end of the day so I had to manage somehow not to mention those twin beds in such a room are very small and don’t match with the luxury setting of such high standards hotel - I was surprised when I ordered club sandwich that the chicken in the sandwich wasn’t a chicken breast a mistake that usually doesn’t happen

Just amazing from start to finish! Great amenities, super nice and friendly staff, greaaat rooms and super nice facilities. It’s just one of the nicest stays we had in Switzerland.

I would expect the parking to be complementary for hotel guests which wasn’t the case. I understand if the visitors have to pay but as a hotel guest it should not be charged to your room.

In the restaurant for dinner i ask for changing my table because there was a group of 15 people very noisy and i change to an other table and the people were with a I phone video ! with people and it was very awful I dont understand that in your 5 stars palace you didn't say anything !!! people have no education anymore so dont' accept this type of behavior if you like continue having a good image of standing because your hotel is really incredible , nice , and very class thank to you

Amazing property, a descent 5* hotel you would expect it to be. Great attention to details, very kids-friendly hotel - special bath robes, slippers, fun-challenge with a hotel “passport” which you need to stamp in various location to get a gift once you collect all of the stamps. The hotel is very fresh and new - contemporary design of wood, steel and leather. Even Bang&Olufsen Beosound Balance is in the room! Also bear in mind amazing pillow menu.

Everything was perfect!

It is nice and comfortable

The problem is that everyone is a bit stiff and trying too much instead of just being relaxed and make the guests feel comfortable. Sauna area very small for a five star hotel. Breakfast is rich but not always highest quality. Some things that they bring are cold, eggs not poached but hard, waffles which are made with pancake dough, etc.