Breakfast spread was more than satisfactory. Location very near to the lake is topnotch. Geneva transport cards made exploring the city convenient. Housekeeping services were excellent.

At checkout, we were charged extra for dental and shaving kits we had requested. We were not informed that these did not come included in the nightly rates. To nickel and dime guests for what essentially are basic toiletries is so cheap of the Hotel, given the level it operates on and the price point it has. What a way to undermine your brand, Hotel Bristol.

Everything was good, but the most important thing, that completely made our day - we arrived at 8am in the morning, long before check-in time, but the we were kindly allocated a room on the spot for the super early check in. That was just great! And in all other instances service was immaculate. We are completely satisfied. At reception they gave us free tickets for two days for all public transport and generally location was very convenient. We’ll stay again when we come to Geneva next time

Perfect location. Very close to railway station (600m). Bus stop outside the entrance of the hotel. Parking just behind the hotel (I could watch my car during breakfast...). Few minutes walk from old city. Just few meters from the touring boats gates. Comfortable beds. Nice people. Excellent building. Full of old glory, but with brand new look inside.

Some minor issues with cleaning service, but nothing very important. Corrected.

From start to finish, my stay was nothing short of exceptional, and I would highly recommend this hotel to anyone looking for a comfortable, relaxing, and memorable stay. *1. Check-in and Reception:* The check-in process was quick and smooth. The front desk staff were incredibly welcoming and friendly, making me feel at home right from the start. They provided me with all the necessary information about the hotel’s amenities and even offered some great recommendations for local attractions. *2. Room Quality:* The room was absolutely spotless and well-appointed. It was spacious, with comfortable bedding and a beautiful view. I loved the attention to detail—everything from the fresh, crisp linens to the modern amenities (like the flat-screen TV, mini-bar, and coffee machine) was perfect. The bed was incredibly comfortable, ensuring a good night’s sleep every night of my stay. *3. Location:* The location of the hotel is also ideal, with easy access to [local attractions, shopping areas, transportation, etc.]. It’s perfectly situated for both relaxation and exploration. I was able to walk to [nearby landmarks, shops, or restaurants, bus station and train station ], which made getting around so convenient. *5. Customer Service:* What really stood out to me was the level of customer service. Every member of the staff, from housekeeping to concierge, was incredibly polite, professional, and attentive. They went above and beyond to ensure my stay was as comfortable as possible. I especially appreciated how they handled my special requests and made sure I had everything I needed during my stay. *6. Overall Experience:* Overall, my experience at *[Hotel Name]* exceeded all expectations. It’s clear that the hotel takes great pride in providing excellent service and maintaining high standards. I left feeling refreshed, relaxed, and very satisfied with my stay. I will definitely be returning on my next visit to [geneve]!

None *

Excellent location, beautifully clean, very helpful and friendly staff

Breakfast was good but lacked fruit options, decaf coffee / tea.

Great location within walking distance of everything. The room was lovely, spacious and comfortable, with a great turndown service. The staff were lovely, making us feel very welcome especially reception staff. Breakfast was great with lots of fresh options to choose from each day - one piece of advice though is that they need to let guests know on their first morning that the entire breakfast including tea/coffee is self service - not a showstopper but I did note it happening to others too.

The bathroom is too small - it's beautifully appointed but maybe a smaller sink would have given more space to the room. Also the overspray from the shower goes all over the floor & it's not possible to avoid it happening - ended up using towels to dry the floor - not very environmentally appropriate

The room was great! Such a comfortable bed, loved the Molton Brown products available in the bathroom.

There is no area in front of the hotel for drop off. Bus lane runs right in front of the hotel and while taxis do get on the sidewalk for drop off we had a rental and had to go to the back of the building for drop off and pickup. The hotel parking is also not clearly disclosed and is too small for large cars like an SUV so we couldn’t use it which meant we had to park quite far. Most parking lots in the area weren’t big enough for our car that had ski rack on.

Great hotel. It's not cheap, but for Geneva standards is acceptable, especially considering the quality offered. Rooms are great, bar and restaurant are very nice. Breakfast is very good. Staff is all incredibly friendly and helpful. Always with a smile on their face to receive us. Location is the best you can get in a Geneva. It's fancy but not too much. Above all, it's comfortable, and you feel very good here. In conclusion, if you can pay some extra money above a poor quality hotel, I would recommend you experience Bristol. It's been a while since I felt so welcome in a hotel, and I am thankful for that.

Nothing to say, it was all great

This is a very beautiful and recently renovated hotel in a really handy location. ALL of the staff here were absolutely amazing. Every single one of them went out of their way to make my stay comfortable, from the reception team, to the bar /restaurant staff, to housekeeping. The spa was wonderful and relaxing and extremely well looked after (and surprisingly quiet both times I used it). The room was a lot more spacious than I’d expected with a very comfy bed and excellent shower. The location was perfect, being only a few steps over the bridge to the old town and a few steps in the other direction to the train station. All in all, a first rate hotel and I wouldn’t hesitate to stay here again should I find myself in Geneva. It surpassed my expectations in every way.

I can’t think of anything.

Loved the breakfast and location was great.

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