The property was very comfortable and the staff were very helpful. It was located within easy walking distance with luggage from the station. Totally recommend a room with a view to the mountains, breathtaking.

There is a gap in the information between Booking.com and the hotel. We had booked and confirmed a twin room. When we arrived we were told the hotel had not received that information on their booking system and only a double room was available. We were told we should have put that request in the notes to the hotel although our confirmation stated a twin room. Thankfully the hotel staff fixed this but the system needs to be fixed.

- Very good location, close to the Zermatt shuttle terminal - Clean room, tasty breakfast, and very friendly staff – both at reception and during breakfast service - The presence of an elevator is a big plus – very useful when you have a lot of luggage for ski trips - Extremely helpful reception staff – we received comprehensive information, from advice on purchasing ski passes and train tickets to recommendations for must-see attractions and the best skiing spots

- A small refrigerator in each hotel room would be a useful addition

Good hotel location, as you can walk to train station in 5 minutes. It's a good option if you have a car because you park for free for your stay and then use the train into and from Zermatt. Room size was good. Breakfast.was good. The staff were very friendly and helpful about Zermatt and skiing.

A larger wall mounted TV would be good and save desk space. Also, an English news channel would be nice for North American guests. Pillows were rather flat, or extra backup pillows in room would help.

Front desk staff was very friendly. The breakfast staff was also very friendly. Enjoyed having conversations in my native language.

I made reservation 4 months ago and requested two separate beds. Erroneously, we did not get the requested room, we got a room with 1 bed. It was given to a another guest, traveling by himself. The staff at front desk was apologetic and very helpful in getting us the requested extra bed with a small refund for the parking.

Good accommodation if you want to quickly get to Zermatt by train, because it is located right next to the train station. It is a clean hotel, equipped with everything necessary. I chose it because it is a pet friendly hotel (we paid 8 chf/day for our 2 kg dog) and because it has a private parking lot (for which we paid 10 chf/day). Last but not least, the lady at the reception is a friendly and very kind person.

we did not like the noise made by the trains, but it was still bearable

Location within 5min walk from Tasch Matterhorn terminal. Perfect location, great staff and very clean comfy room. They even lent me a kettle when I asked for hot water for tea. Great opportunity to stay in Tasch as a fairer price that Zermatt and use the train into Zermatt every day and hike Hiking was possible from the town, but I did all my hiking from Zermatt town and Gornegrat to other stations

Nothing at all, all very good and clean

The location in proximity to Zermatt was good for us. Got to keep our car right on the parking lot. The staff was very kind. If you are American, they have our coffee. Like brewed through a filter and kept hot in a pot like in a restaurant. Not an espresso, then watered. Breakfast was good.

Just be aware that the convenience of walking to the train station comes with “train noise” every 20 minutes, well into the night., I’m not sure if it ever stops running. The beautiful sound of the rushing river, with your windows opened is interrupted by that train all night long. But to be fair, any hotel in Tasch will have this exact issue. We put in ear plugs and slept just fine.

We were really impressed by the staff's approach, all of them were really friendly and helpful and they made the whole stay enjoyable by another level. The breakfast was simple yet delicious, on the other hand there was an amazing variety of breads and other pastries. The location is really great as it provides a great access to both Zermatt and the rest of the Switzerland with a very impressive train timetables yet the village still remains calm and peaceful.

The wi-fi was a bit unstable. Everything else was a pure perfection.

The breakfast was 10/10. So was the staff - charming and smiling and ready to help. With loads of love to the place they work.

Very unfair to cut a star off this nice place. On your site there are 3/4 star places that are pure disgrace for the Swiss hospitality industry and are much worse than that one. And are more expensive too.

Super helpful staff, nice breakfast, local shops (coop, micros) of walking distance,great location for ski vacation in Zermatt, a few minutes walk from the train station, with a regular shuttle to Zermatt main station, and the gornergrat railway.