The hotel is very nice and welcoming. The owners are so kind and helpful. The facilities are very nice and the breakfast was fantastic. They even accommodated my daughter with celiac disease and have gluten free offerings. Our room was nice and quiet and the view from our balcony was breathtaking.

There isn’t anything bad to say, but the bathroom shower was extremely small and the bathroom was hard to maneuver - just very small but this is normal for old buildings in Europe and we spend much more time seeing the alps than sitting in a bathroom so it’s not a big deal.

Stunning location in the Bernese Oberland. Wengan is perched high above Lauterbrunnen's famous "Valley of the Waterfalls." The hotel is located towards the top (and quieter) end of Wengan) with our hotel window gaving a direct veiw over the Lauterbrunnen valley and the lofty peak of the Junfrau mountain dominating the skyline. Wengan is (virtually) a vehicle free zone but travel to the hotel is well serviced by the excellent Wengernalp Railway (with services running frequently between between Lauterbrunnen and Wengen (and onwards to Kleine Scheidegg (2,061m above sea level) and Grindelwald) and the hotel provide and exceelent service in ferrying guests to and from the train station. Highly recommended as a great location for exploring this stunning region.

Very little

The location was perfect, and the view from our room and balcony was absolutely magical. I could fall asleep and wake up with the mountains right in front of me — which means so much to me as someone from Nepal. We originally booked for just two nights and three days, but we loved it so much that we decided to extend our stay. For the extra days, the hotel staff kindly upgraded us to a bigger and better apartment. Breakfast was delicious, and the staff were always warm and welcoming. I truly wish we could have stayed longer. My boyfriend and I had the best vacation we’ve ever had together.

The amazing views, the room itself was comfortable, clean and spacious comparatively and the staff were very kind, welcoming and professional.

The very small bathroom...smallest we had during our 3 1/2 week trip through France & Switzerland. Also the policy of only using the shuttle for taking guests back and forth to train station. Property sits at very top of hill away from main area of village...one day poured down raining, thunder and lightning...because of the policy and our daughter was recouping from head/chest cold we ended up not going out to town to avoid being out in the wet, damp weather while the shuttle sat...was most unfortunate.

The views from the balcony and the surroundings are beautiful and relaxing. Breakfast was good and adequate. Facilities and guest rooms in good working order and clean. The village of Wengen has a very nice ambiance, convenient access to the valley and the mountains, best of both worlds!

Location is uphill from the town center and the train station, could be specially hard at the end of a long exploration day. Definitely arrange a shuttle with the hotel if carrying luggage. Rooms are small since they are intended for a minimal overnight stay, which is expected since you spend most of your day outdoors. However bathrooms finishes and equipment feel definitely outdated.

The rooms, service, and food were excellent. The staff were also attentive. The hotel is located on a quiet promontory, with a lovely garden to relax and enjoy the views. This hotel is truly noteworthy, and I will definitely return. A bonus is how beautiful the hotel is as it features a vintage style. Another valuable feature were the personal room balconies and big windows which allowed cool air flow during hot afternoons.

The most amazing views I’ve ever had from a hotel room. The balcony was an amazing place to just sit. Even in the rain because it was covered. The staff were incredibly friendly and helpful. And the offer of a bus to and from the station with our large bags was really great given it is up a bit of a hill.

Like everywhere in Wengen (and Switzerland), it’s very expensive, particularly by Australian standards. But it’s comparable to other Swiss hotels. And for what you get with the location, I’d happily pay it again.

The property is pure perfection. The only thing that need renovation is the guest room bathrooms other than that the property is perfect. The staff is amazing, the breakfast is extraordinary, the service superb, the room for 3 was extremely comfortable, the views stunning, the property is great condition, very clean immaculate hotel. The ride to and from train station very good. The guest rooms very pretty and nicely decorated. Nothing major to complain about it.

The guest room bathroom.

Absolutely gorgeous location with incredible views from the balcony — every time we looked out our window or balcony door, our jaws dropped! We also cannot say enough positive things about the wonderfully kind staff — their communication with us prior to arrival, their courtesy shuttles to/from the train station, the fabulous breakfasts, and more! Such a dreamlike stay — we did not want to leave!!

Bathroom is quite tight without much counter space for toiletries, etc. But this was not a big deal!

The staff were very hospitable and will go above and beyond whenever you need assistance! Everything is clean in the hotel— most especially the room. Breakfast was superb (loved the local cheese selection) and even has a lovely window seat for the view of the Alps! Room with Mountain View Balcony is definitely worth the price, the stunning view of the Swiss Alps was just brilliant and incredible.

Wi-Fi was decent but I hope that they will consider in upgrading to faster bandwidth.