Everything was more than I expected. The staff were really nice specially Mr Bayram was so helpful, nice and so welcoming that we plan to go there at least once every 5 weeks. We are already making plan for the next few weeks.

Everything was excellent. There is nothing that I can even think about improving.

The location and feel

Rude staff behaviour and late checkout

Great location. Good sized rooms. Views were incredible. Safe. Good overall stay for the price.

Front desk only staffed during check-in hours and check-out hours, so if you need something at 2pm there's no one there. Very small shower, which was out of soap but we couldn't get it refilled, as there was no staff. Older building in general.

Generally I don't write reviews but to help community I am writing this. Location is excellent. many vloggers have videos taken just opposite the hotel as its good location. Restaurant is good a but pricey. We ate here and Hornerpub (2min walk. Good food and not pricey. Indian curry and rice is good+ other food as well) We are family of 4 from Uk and room was good but definitely bathroom needs improvement but its not bad to use now. Hotel has free parking.

Check-in staff will appear only at 4pm. Even if you reach hotel at 3 or 3.30pm you need to wait. there is no flexibility. I found this bit rude

This hotel is located in a prime location in the heart of Lauterbrunnen. It has beautiful views of the waterfall and is close to the train station. The staff were really friendly and helpful and our room was lovely. The food was great and our daughter loved the easter decorations and the cow figurines in the restaurant, which we had to come back and check on each day. They are investing time and energy into the place, fixing it up so it will just keep getting better.

The bed was a little harder than I like but it was still just fine.

It's an excellent location to stay , staff are so friendly & cooperative we felt like our own family , edpecially the well respected gentleman sitting in office & reception, I forgot his name but so much friendly & cooperative , thanks a lot to you ( sorry I forgot your name ) Whenever I will get chance to stay in Switzerland it will be my first choice to pick this hotel , an excellent location , just 4minutes by walk we can reach on train station & bus stop , excellent view of hotel

I think everything was perfect only keep in your mind. There is one supermarket ,vlosing time is 18:30,,

This charming little hotel is perfect for its price and value. Small yet comfortable, quiet and the rooms were clean. It’s centrally located in Lauterbrunnen and although the restaurant isn’t affiliated with the hotel, it’s convenient. The front receptionist was helpful and the elevator was a nice bonus, especially since we had a wheelchair. Oh the view of Stabbauch fall from our room balcony and outside the hotel, is amazing!

A mini fridge or coffee pot in the room would’ve been a nice touch. The shower was a little crammed.

The hotel and restaurant staff are very friendly. The location is perfect, one of the best locations.

- There was no hairdryer so there should have been. - The electricity in the room is of poor quality. Only one socket worked out of the 3 present and the one that did work was a bit dangerous. - There was a kettle in the room but no glass (so it makes no sense). - The shower cabin had no door/curtain and the water was leaking outside the cabin.

Such a stunning little hotel! The staff were so friendly & also the restaurant attached was lovely!

It was a bit outdated, a couple of our plug sockets didn’t work & check in wasn’t until 4pm, we got there at 4pm and our room still wasn’t ready so we had to wait around 30 mins.

The location was perfect! In the main strip of the village with easy accessibility to restaurants, shops and train station. We had a room with a balcony and it was perfect! With a view to Staubbach Falls and other smaller ones, it made it extra special to be in Lauterbrunnen. The Hotel was lovely, with friendly staff and the room was serviced daily. I couldn't fault the experience. It was as expected, nice clean accommodation with easy access to all that Berner Oberland has to offer. I would be more than happy to stay here again.

Nothing - all great!