Nice peaceful location away from the main Zermatt hustle and bustle (in the woods next to a river). Really helpful staff Niamh, super kind and answered all my q's very quickly :). Self check in/check out makes the process quick and flexible for timing. Good privacy with curtains on bunks. Everything you need really, no complaints from me. Very close to Glacier paradise cable car. I think this kind of place suits the kind of person who likes to go to bed early, then wake up early and enjoy the day.

A bit far from Zermatt (allow 25-30 mins walk to get to main train station, and walk is uphill if going towards hostel), but fine for me as I was looking for a more peaceful stay and didn't mind the extra walking.

This place is quite polarizing depending on who you ask. If you're like me and don't mind walking 40 minutes from the town, then the location is no issue. However, if you're not physically very fit, then the location is the absolute worst. Similarly, if you don't mind the insects that you inevitably have to deal with because it's located in a temperate rainforest, then it's awesome. If you have arachnophobia or entomophobia, this place will be your worst nightmare. I loved this place and would 100% recommend it, but i realise that it simply is not the right fit for some people. (Photo is of the yard, absolutely breathtaking.)

Stunning chalet in a quiet location just outside of Zermatt (be prepared to walk up very steep hill to get there!) The room was great, really comfortable beds and lots of storage. Shared kitchen has everything you need, loved that I could make a little packed lunch for my hikes and the free coffee was a life saver. All self check in but staff on hand to help with any questions.

Nothing!

Location was incredible!! At the edge of Zermatt, right beneath the Matterhorn. What more can you ask for? We were not expecting a full kitchen to able to make any dish we desired, that was a huge plus. The beds were comfortable and the locked storage space sufficient for our needs and suitcases.

We did not have many complaints at Chalet Turbina. Our host was communicative during our stay, but did not respond after we had left and had some questions for her. One thing to be expecting in Zermatt is to travel everywhere by foot, and for everything to be on a hill. The grocery market is 15 minutes away, though it closes at 5pm, which is early for American visitors. However, there are multiple (pricey) restaurants that are open until 10p, so plan your meals accordingly and enjoy yourself, you're in Zermatt!!

The facilities were great: Nice, clean, and organized kitchen and dining area; cute and cozy attic lounge; beds with curtains; spacious lockers for each guest; comfortable shower with good water pressure. The host was responsive and addressed my questions in a timely manner via the Booking messaging feature.

It’s far from the centre, about a 30-minute, mostly uphill walk from the train station. So once you leave for activities or whatnot in the AM, you’ll probably stay out all day as it’ll be out of your way to go back there during the day. Saying that, the walk to the hostel is lovely as you pass through Zermatt.

This is by far the best hostel I have ever stayed at! We were shocked at the price, especially in Switzerland, where a property this wonderful could cost triple the amount to stay. The double room was perfect for two people on the go. The kitchen was clean, well stocked, and easy to use. The upstairs movie room was a treat to unwind in after a day of hiking. And the VIEWS! Just a few steps outside the door and you are greeted by a magnificent view of the Matterhorn and a field of wild flowers. Yes is it a little bit further out of town but the peace and comfort of the stay is totally worth the 10 extra minutes of walking.

Nothing! Genuinely a perfect stay :)

the location is very quiet by the river. room is big, storage has a lot of space to store personal items. shower and toilette are very clean and a lot of space. proper kitchen facility that you can prepare your dinner.

pillow is too soft, hope we have a fan in the room. the location need to walk along the path which is not good for luggage case, I would suggest traveller only bring essential items to stay.

This is by far the best hostel experience I’ve ever had. It doesn’t feel like a hostel at all, it feels like a home. There are little details that make a huge difference, like the assigned closets, free coffee and other little items available to use, like spices and condiments. The whole place is spotless and the kitchen has modern appliances. The location is away from the busy touristy area, tucked away in the woods next to a stream. The whole thing was just lovely and I would return in a heartbeat

Nothing

Fully equipped kitchen, fridge, cutlery, clean toilets, big locker space, bunk bed with sliding curtain if you need, cozy attic, Located at Southern edge of the town beside a small stream, clear view of Matterhorn down the road. Super friendly Staff! Take the free shuttle in Zermatt otherwise it is about a 20 minutes stroll

Think i was ignored on another platform possibly because im new :( understandable though

The kitchen facilities and cleanliness are perfect, I never felt so at home, I got every equipment I need for cooking proper meals for family of 5. There are plenty of showers and toilets available, which we never need to wait, and they are very clean. Shower are nice and hot. Bedroom are very quiet, warm, clean and bed is comfortable. Staffs are super friendly and helpful. The area are very pretty and calm, I am still missing the best view of Matterhorn every time I walk in and out of the hostel, I also like it is away from tourists and shops. It took a bus and a bit of walk to the hostel, which makes it not as convenient and the walk to the hostel is not possible for wheeled luggage but that really make the whole experience unique.

To be honest, nothing! May be two more chairs in our 4 beds room would make it perfect.