Location was good for both Alt stadt touring and getting to the main trainstation. The breakfast was superb and when you consider the cost of food in Zurich, it was a deal, I would include a room with breakfast.

My check in experience was uncomfortable. The elderly gentlemen at the front desk seemed genuinely bothered by me. He was condescending and rather rude. When I asked if they had a drink of water, having schlepped all of my luggage from the train station, he completely ignored my question, proceeded to look for the missing key to my room. When he returned he said curtly, you are all set you can get water from the faucet in the room. This is a service industry! To make a guest checking in feel like an intruder is unacceptable. By the way, I am not a picky person and try to be most cordial and undemanding at all times, I don't expect a lot except common courtesy and a kind welcome when I check in to an establishment.

The location was excellent, close to station and buses whilst being in the pedestrianised part of the city. The breakfast available didn't have the biggest choice but was absolutely sufficient and we enjoyed it. The hotel has everything you need for a short break whilst being a little dated in the room but all everything works and was comfortable. Suitcase storage was available too which was a big help.

Im struggling to find too much really other than minor points. Hotel is getting old and would benefit from some upgrade work but didnt detract from our experience at all. Another pillow in the room too would have been great but thats it!

- Good price compared to the “too expensive” hotels of Zurich - Clean rooms - near train station which is great for people travelling with luggage - The very sweet receptionist lady who checked me in and out, allowed me to leave my luggage for hours after my checkout inspite of the limited space at the reception desk. - tea/coffee tray was perfect - small fridge and fan were very handy

-The entrance/reception needs renovation, it gives a wrong first impression of this beautiful building . - some people would find it difficult to carry their luggage upstairs to the reception, glad Im fit enough to do that myself - shower curtain could be replaced with a proper shower door , maybe not possible because of the limited space - an extra pillow in the room would be better

The breakfast was tasty. The room is well and convenient organized The room has a kettle to prepare a tee/coffee. The location is great with a lot of possibilities to eat, relatively close to the central station (by foot or by tram) and also, by foot to get to all major sights

There was noise at night, clearly heard from the room from the area around (the downside of the central location) There is a steep staircase to get to the reception with luggage, with no lift (there is a lift to all other floors except this).

Location is absolutely perfect, right in the heart of old town and only about 10 minute walk from the main train station so very very convenient. Good value for money. Lovely staff and they were very kind to store our luggage for a few hours after we checked out.

Only downside was a view out of the window (on to another building), but then again location is the advantage here.

All was good. A good bed (without plastic undercover, which horrifies me in many hotels); there was always a friendly person at the desk, day and night; breakfast served natural yoghurt and Bircher-Benner muesli; a nice lazy chair for reading in the room (which I miss in many hotels, even some more expensive ones); excellent location, but no noises at night. Wonderful!

All was good.

Room was cozy, and staff was very helpful. It is within a walking distance of the bus station to take whatever tour you have signed up for. Really close to different restaurants and stores

Somehow disappointed with the breakfast as there wasnt so much variety. And also, there are some stairs before actually getting to the property and can be a pain if you have big luggage

We stayed at Hotel Hirschen in Zurich and found the place to be small but comfortable. The staff was exceptionally friendly and helpful. The only downside was the limited space in the bathroom. However, the hotel's location in the old town is fantastic, bustling with activity and charm. Overall, a pleasant stay with a few minor considerations. Additionally, the hotel's breakfast was quite decent, adding to the overall positive experience.

small size was the only problem especially bathroom.

Terrific location where you are on the doorstep of a number of great restaurants, tram stops, the river and the train station which is only a 5-10min walk away. We didn’t need to use any public transport while we were here, although, we hadn’t planned to venture far. The customer service from the moment we arrived was brilliant and the cleaning staff do an outstanding job.

The pillows were large but flat square pillows, and more traditional pillows would’ve made for a better sleep for myself personally.

My recent solo stay at Hotel Hirschen in Zürich was nothing short of delightful. The warm and friendly reception instantly made me feel welcome, and the check-in process was swift and efficient. The single bedroom I stayed in was a cozy oasis of comfort. Despite being a solo traveler, the room was spacious enough to provide ample relaxation space. The in-room facilities, including a kettle for coffee & tea, and other small personal care items like body lotion, conditioner, shower cap.The room was spotless and hygienic. I also had the breakfast included in my stay, I thought there were enough options, and the breakfast was good. The hotel's location was also a major highlight. Situated in the city centre, it was within easy reach of Zürich's key attractions, with convenient public transportation options nearby. The staff was exceptionally friendly and attentive, always ready to assist with any queries or recommendations.