Very well located for subway and main train station to the airport. Very clean, bed comfortable, shower great.

No kettle in the room, so needed to bring two cups of boiling water upstairs from the lobby to make a tea in the room in the morning. Charges for a teabag for a morning brew! The fridge looked like a fridge but wasn't cold, so couldn't keep anything fresh in it.

Fantastic hotel in a great location - walking distance to Taipei Main Station (less than 10 minutes) for easy access to and from Taoyuan International Airport. Also less than 10 minutes away from the bustling Ximending district, which means there's always food and nightlife available. Super clean, very comfortable bed, with blackout blinds to ensure you can get a really good knockout type of sleep. Two free bottles of water every day, and the ability to control everything in the room, including your cleaning service, via the iPad in the room.

Not really a con because the location really is excellent but if you're looking to have convenience stores or food LITERALLY on your doorstep, you'll have to walk a little bit for those (5 to 7 minutes tops). Hotel is very quiet!

The most mesmerising smelling lobby and common lounge area, EVER. The decor is fabulous and very contemporary, young and pop art centric. The cafe is great with amazing vegetarian options and great cocktails and coffee. The most amazing part was the location. The hotel is maximum 1-2 bus stops away from Ximending area or a maximum 10-15 mins walk away. The room was well appointed and cozy. We loved that it was controlled by an iPad. It felt super cool.

The quality of bed linen and bath linens could be improved to improve the overall sleep and stay quality.

Breakfast is nice. simple and filling for stomach. the hotel is clean. Also walking distance from ximending and underground mall but nearby hotel not much food choices

the rooms are quite small. not enough space to put luggage. the lights control are via the ipad, which is a hassle

Located at Beimen Station, between Main Train Station and the lively Ximending. Only 20-30 Minutes by foot to main attractions as Liberty Square or Dihua Street. The hotel is modern, clean and its personal is very friendly and willing to help. Super quick check-in and check-out. We had a room at top floor with view on the river. Great! The room is not big but the layout and the big window give an impression of space. Fancy smart light system. We love the colorful and modern deco. Very cosy place to drink a glass after discovering the city.

The breakfast is good but for bigger groups there is only one big table. We were lucky and were able to eat all together. The cocktail choice can be improved.

I stayed at the CitizenM Hotel in Taipei recently, and overall, it was a pretty good experience. The location is great—really central and easy to get around the city. My room was nice, modern, and the bed was huge, which I totally loved. The best part was definitely waking up to the view from the bed—it was so nice just lying there looking out. Breakfast was ok, nothing special but fair for the price. Loved the little detail of AM / PM versions of shower gel and the super efficient check in check out!!!

There were a couple of things I didn’t like. The handwash basin being in the room itself felt a bit weird, even though I guess it looked quite stylish. It just wasn’t very practical. Also, while I was able to leave my luggage there after checkout, it didn’t feel super safe. There’s no proper storage space for it—it’s just left in the lobby area behind some rope, and it looked messy with all the bags piled up. It didn’t really feel secure at all.

Even though it was late at night, the person at the self-check-in desk was very helpful. We took the elevator up to our room and the corridor was very dark and hard to see the room numbers. When we got to our room and it was nice inside. It had some colorful lights in the bathroom ceiling which you could adjust to your liking using their iPad Mini on the desk. It was a very efficient layout of space. The bed was up against the walls which gave you more space to walk around the unit. In the morning, there was a fantastic city view out towards the river. The fun part about the views were not only the distant views but watching the moped traffic at the street intersection buzzing around and jockeying for position.

Our plane arrived late at night, took the MRT from the airport to Taipei Main Station, walked through the multi-levels of the train station, and found out that there was some construction and had to exit out onto the street. It was hard to get your bearings late at night but we found the hotel with its big red sign above. The front door was hard to find from the main street. It was sort of tucked away around the corner. Hotel location was great but the front door was a little hard to find late at night.

I ABSOLUTELY LOVED MY STAY! It was the highlight of my trip. I would keep thinking that I cannot wait to go back to my hotel room, take a hot shower and just lie on the bed. It was that comfy, and the view, THE VIEW, is perfect!!!! I had a smooth self-check-in. I love the interiors in the hotel and in the room. It was very clean. The location was right in between Ximending and Taipei Main Station, about 6-8 mins. walk. I loved using the iPad control in the room. :) The bed and pillows were so comfy and there's even an extra pillow under the bed. I WOULD COME BACK AND STAY HERE AGAIN!

I wish that I could've stayed even longer. :)

The best hotel I have ever stayed in! The room was clean, the bed and pillows were comfortable, and the staff were so friendly! Using the tablet to control the room lights, AC, and TV was easy to figure out. Also, the wifi was fast. I'm glad I paid for breakfast because the buffet area was so comfortable and there were so many food options. I was impressed that a choice of espresso drinks or tea made by the kind staff was also included in the breakfast cost! The hotel was easy to get to from the airport train, just follow the signs for Beimen underpass/station and go out exit 2.

Nothing! Everything about this hotel met or exceeded my expectations. I would love to stay here again!

A very friendly and easy going staff who made one feel at home. A very special thank you to Risma from Bali! The checking in and out were easy and quick. The common areas were very attractive and I could play with lighting and music on the in-room iPad to get a different ambiance every night. I also loved the views from my window. The location was also excellent as Beimen, Ximen and Taipei Main stations were all within walking distances. Well done, Citizen M.

I would have liked tea or coffee making facilities. But you can also get coffee made downstairs and bring it to your room.