Decent location which was a quick walk to the metro stop/bus stop. Breakfast was simple but good options if you are Asian. Free laundry room was a great perk since we had been traveling for a while and it was great to have fresh clothing. They had some simple snacks and tea/coffee machine for use in the main lobby which was a nice perk as well.

Staff was nice but not warm. Rooms were small and there was no space to relax either in the room or much of a lobby for relaxing. Didn't realize it but one of our rooms was set as a no daily cleaning room - I guess I didn't read the fine print and somehow only one room had daily cleaning - weird that is even an option so be careful when selecting the rooms.

Excellent hotel all around. Great room, friendly staff and excellent service, clean, decent breakfast service, good location and at a very good price. The fact they provided washing machines for guests to use for free was really appreciated. The location is a bit weird, in a side street off the main roads. But this means it's quiet, and it's still within reasonable walking distance of three different MRT stations accessing the red, green and blue lines as well as Taiwan rail and hsr. My room was advertised as not having a window view, I was pleased to find it still had some frosted windows letting in a decent amount of natural light. There's honestly not a lot to see out of the windows anyway. This is probably the best all-around experience I've had in a hotel, I definitely recommend it.

The washing machines weren't very clean and made my clothes smell a little, so I had to rewash with extra soap. I'd suggest the hotel run a cleaning cycle on the washing machines more often.

Excellent location with 10-15 minutes walk from the Taipei Bus Station and Taipei Main Station. I took the Kuo-Kuang bus 1819 from the airport because although the bus ride is longer, it is a shorter walk. I was initially worried on the first day walking alone late at night on a quiet and dark road to the hotel entrance, but once you get used to it, things are fine. Hotel is basic with no luxury facilities like pool and gym which I would have liked, but the room is comfy and clean. Buffet breakfast is reasonably good. Location is quiet within a busy area but safe.

Nothing. Everything is great

The hotel was in a great location for the subway and Taipei main station only a short 10 minute walk away. It was clean, modern with very friendly staff. The breakfast was fantastic with a wide variety of food, hot and cold.

While the bed itself was comfortable, the A/C control panel was illuminated permanently meaning the room was lit up all night while trying to sleep - see photo attached. The bathroom was a little odd as the shower/bathtub was under an opening window, I assume this had one way glass so the building opposite couldn’t see in! (Although I always pulled the blinds down) - not a complaint (it was a great bathroom) just an observation.

The staff were AMAZING, every staff member we came in contact with was friendly, polite, helpful and informative. We had questions about locations, restaurants, the hotel & all the staff members were incredibly helpful. I can’t praise the staff enough. I’ve stayed in many hotels & the staff here are top of my list. The hotel is in a good location, close to restaurants & the MRT train. Tea & coffee is available in the room & in the lobby also biscuits. There’s a library in the lobby with a good choice of books on decorating & National Geographic Magazines. We had breakfast one day, there were lots of choices, great to start the day. We had an early flight so unable to have breakfast so the staff made us a delicious breakfast to go. Our room was cozy with a bidet ( love it) and Netflix. The beds were comfy and the temperature in the room was perfect. This is a great choice in Taipei.

Everything was perfect!

Location was close to the main transportation hub. Even if you're with luggage, it's less than 100 NT taxi ride away. The wifi was good, not super fast but good enough for multiple devices to stream videos and FaceTime. The comfort level of the beds as well as the showers was good. Water was strong and hot enough, and towels were changed daily. Breakfast was everything you expect for great Taiwanese hotel: traditional cooked dishes and fresh vegetables, toasts and all. There's also free laundry facilities and dryers which was perfect for traveling with a kid.

Cold, very cold. Even in the cold weather, there's no heating inside the hotel. We had to resort to using the hair dryer to warm up ourselves slightly and our beds before getting in.

The staff gets top ratings! They helped me get ahold of the airline by phone when I had to change my ticket and the airline’s website wasn’t working correctly. Also, they offered to let me use their umbrellas when it’s raining. Hotel was extremely clean. For being so close to downtown, the price was reasonable.

These were minor…but despite the hotel being new (built in 2017), and cool looking on the outside, the inside felt rather…dated. The pictures look a lot more modern than the hotel did in person. Also, while the breakfast had a wide selection, I thought most of the items didn’t taste very good. The decent ones were the soup and stir-fried green vegetables. Location is good, but not great. It’s close, but not really close) to a lot of things (like 10-15 minute walk)…subway, main station, 1914 cultural park, Syntrend, etc. The street is a weird little no-zone. Though that might be an advantage to some, as it’s quiet.

The hotel is very clean and very close to central station. They provide umbrellas.

The “western” option for breakfast is some highly processed cheese and very bad quality cereals. It would be good to include more variety of cheese, olives and pastries

The room is big enough to place two luggages! Our housekeeper is so good that she even fold our clothes neatly! The hotel provides unlimited snacks and drinks for guests which delighted us much when we checked-in in the midnight.

No open windows

Excellent location, super quiet, very helpful and friendly staff, superb breakfast. AC worked well.

Carpet in the room was stained and the room smelled like an old motel where people had smoked for years. But I think they're in the process of changing the carpets so maybe it'll be better soon. One side of the bed was against the wall, making it inconvenient for two people. We managed to move the furniture over to make room on both sides, but not ideal and there was only one night table. The thermostat is very bright at night: had to rig up a way to cover it in order to be able to sleep. The balcony was a bit of a let down, although it was a moot point since it was too hot to sit outside anyway. The bed only had one pillow per person instead of the usual two.