I had an exceptional stay at this hotel, The staff were incredibly welcoming and attentive, making me feel right at home from the moment I arrived. Their hospitality truly stood out, as they were always ready to assist with any needs, ensuring a seamless experience throughout my stay. The hotel's location was perfect, situated in a near to Thapae Gate with easy access to nearby many temples. The room was spacious and very comfortable, and cafe was awesome with wonderful music and coffee. I highly recommend this hotel for its outstanding service, great location, and overall comfort.

Nothing as such!!

The hotel is in a great location, , just a couple of meters away from Thapae Gate. The staff is incredibly nice and attentive, giving us tips on what to do. The breakfast was pretty fullfilling and tasty (you had to pick from a menu, and not buffet style, but the quantity was more than sufficient). Please try the Thai breakfast, it's really good. The room was quite spacious, with all the amenities needed. Even tho we had no canal view, our room had access to a really nice and green patio. When we return to Chiang Mai, which we definitely will, we will for sure staying here again.

Owner and staff are very friendly. They serve good coffee and breakfast too. The location for this hotel is very near to Thapae Gate and all the morning and night market can be accessible via grab or tuk tuk.

The room we got is at upper floor. This hotel is without lift but this wont be a big issue. Room got smell if you come back after a day of shopping, but it will go away after you turn on the air conditional, room air circulation need to be improved.

The staff are incredibly helpful and kind. They really helped us with taxis, information and any support they could offer. We went off on a motorbike for 5 days and they even held our luggage while we did so. The hot breakfast is good. They have English breakfast tea, which was an unexpected bonus. The rooms are large and comfortable. Lovely snacks and cold drinks in there too. Location is just a bridge from old town, so very good. I highly recommend this place

All great!!

We loved our stay at the Mila hotel. We would stay here again based solely on how friendly and attentive the staff was! I loved that breakfast and 2 drinks per day was included in our stay. They even provided elephant pants for us in our room. The room we stayed in was also the biggest one we’ve had in Thailand. The location was very central and perfect for the lantern festival, also very close to the airport.

I wish they had a pool and elevator.

The bed, which is latex, is amazing. The room has high ceiling and spacious. It has the balcony with plants. The location is convenient. Some of the staff members, such as the women with round glasses, were very attentive.

The double sinks. It'd be better to have only 1 sink so we have space to place our toiletries. The step next to the bed was dark and caused accident.

We were greeted with pandan tea and rice crackers. All the staff were amazing, kind and great convocation. The room was beautiful and comfortable. But it was the staff that made this stay amazing.bthey should be commended on our the treated all the guests i saw come in and out.

There was nothing i didn't like about this accommodation.

I stayed at the Mila Thapae for 3 nights and thoroughly enjoyed my stay. The staff went over and above to ensure my stay was comfortable. The room was lovely, spacious and quiet (I stayed in room 1/2 garden room). The breakfast was delicious, I chose the Thai breakfast each morning.

Perhaps the door to the room can be better sound proof to dull the noise from the lobby traffic.

Mila is located in a great area of town, right outside the Eastern Tha Phae gate of the Old City, which is the main gate and has some attractions at night time. The front desk were very hospitable and very accommodating. Communication was not an issue. The room was nice with an open / modern-esk design, pretty great value, I didn't get a view, but it wasn't a dealbreaker and not the reason why I chose Mila. Breakfast (which is included in the price) was above expectations, their match latte is phenomenal!! I'd come here just for that, and it's in an area with a lot of sunlight, so it's a great way to start the day. Solid value and area, and clean.

It was strange how I couldn't curtain off the bathroom area since the shower & bathroom areas were semi-translucent. I can be a bit funny and spicy with a partner, or awkward with a friend.

Good location. Room was aesthetic. Nice shower and water pressure.

Bed was very hard. Staff charged for very minor mark on bed sheet that would have easily washed out. Facilities in room could have been better. Very big space but no storage and no full length mirror