The staff were incredibly kind and helpful from start to finish. When we arrived they gave us a full background of what to do in the city and what food to eat. They also assisted very promptly in forms for our visa extension.

The pool is in the shade but we knew this in advance - just something to be aware of.

This charming hotel was an oasis in the heart of Chiang Mai. We stayed for almost three weeks, so we really got the feel for the place. The surrounding neighborhood is the perfect place to stay for short or long stays, the facilities are well-maintained, plus staff are friendly and helpful. I always felt a sense of relaxation and peace when we turned into the hotel property and saw all the healthy plants and water feature. The freely available water refill station made staying hydrated easy as did the daily water bottle refresh. We would definitely recommend this hotel to anyone!

Spotless clean and quiet guesthouse in the center of the old city. Even though, it's just a stone's throw away from Thapae Gate, it's very quiet (I'm a light sleeper but didn't need ear plugs at all). Rooms are spacious and friendly, daily housekeeping. Reception staff is always friendly and helpful. Lots of restaurants, massage places and bars close by. I didn't use the pool, but i can imagine it's nice to cool off on a hot day.

Nothing really. The only thing was that they have a free water refill station downstairs but I've got bottled water every day in my room. Not really necessary as it could be refilled downstairs instead to save plastic.

The best part of Awana House was its staff - extremely helpful, cordial and informed about quite a lot of things. Additionally the location. Awana House is literally placed at the centre of buzz! The famed Sunday Night market of Chiang Mai sets its shop right outside the lane that leads to Awana House and is just a 30 second walk away.

There wasn't anything that we didn't like. However, without an escalator it gets tricky if guests are travelling with luggage. But that's a part of the architecture and can be accommodated.

I loved it here, honestly it was just a cool spot and I explored enough of the area to know I had been lucky in booking it. The outside area was just phenomenal and full of atmosphere during both the day and night because of the colours, plants, trees and lighting. It had everything I needed and it was very authentic Thai in style and I appreciated that and found it to be one of my favourite places I've stayed in for decor. Staff were very helpful, food, drinks and coffee were great, there is a small but well maintained outdoor swimming pool, good information board for local area, good WiFi, location was almost perfect for the weekend night markets as you could dip in and out from the main street, return to room and drop off items bought and then head out again within a couple of minutes. This may have been my favourite stay in Thailand as it was better than I expected but I felt like I was in a good area of Chiang Mai for my first time to explore. I also rented a bicycle a few doors up for super cheap and was able to explore the old city in early mornings with low traffic and it was just awesome rising around the moat and walls.

I loved everything about this place. The location is perfect. We were able to find plenty of restaurants, massage businesses, shops, markets, etc within a short walk. We rented bikes for $1.50/day to travel farther. The staff was very friendly and helpful. The pool was refreshing and sparkling clean. The rooftop terrace is spacious with lots of fans and seating areas and a beautiful view of the mountains and city view. The room was comfortable with a private balcony and clean bathroom. I would definitely stay here again.

Nothing- everything was wonderful.

Excellent location. Walking distance from all the sights in old town and very close to a lot of good restaurants and cafes. Even though its close to some lively streets the actual street the hotel is on is very quiet so we had no trouble sleeping. Since it's on the edge of old town its very easy to get a taxi or grab ride to some of the more far away attractions. The staff was super nice and helpful. The hotel seems a bit older but it has been well taken care of and everything was in good shape. The room was nice and clean. The pool was really refreshing. The bed was one of the most comfortable I've ever had in a hotel anywhere, very firm mattress.

The staff at Asana House were friendly and accommodating. Our room was comfortable and clean, the pool was refreshing after long hot days sight seeing, and the restaurant was affordable and tasty - super convenient especially for breakfasts. The location is perfect - on a side street so calm and quiet but steps away from the center of the action in the old town. It's exactly where we wanted to be for our trip to Chiang Mai.

It's not the most plush or fancy place. It feels just a tad past its prime (could maybe use some updates). That was not a concern for us, it met all of our needs but depending on what you're looking for, this might not be the best place for you.

The location was good for exploring both the old city and east side of the moat. The room had AC and mosquito nets. The price was very reasonable.

The bathroom was cramped and the room was dark. The place was a bit run down, for example, the bottom edge of the room door scraped against the floor. The staircase leading to the room had a metal edge that was painful on the toes when descending -- shoes were not allowed on the stairs.

We looove this place!! We wanted to stay 2 nights and ended up staying 9 i think! The rooms are perfect, the bed comfortable, the staff is the nicest in the world and I love the morning cappuccino. It has a certain vibe which makes you feel very comfortable and the area (neighborhood) is also very positive. The prices are also very good for what you get. Thank you for having us and making our Chiang Mai trip so nice! :) we highly recommend it to everyone and we have zero complaints about anything!