The room was attractive, comfortable & quiet. I enjoyed the breakfast. The hotel is spacious & the garden setting appealing.

The pickup from IST airport arranged by the hotel was not prompt & the woman there was not friendly or helpful. It cost 55 Euros which was expensive (considering that I organised my return to the airport myself with a local travel office for 30 Euros). This driver was both prompt & helpful. The location involves a hike up a steep hill to central Sultanamet & the footpaths are treacherous for the elderly (me). This is not the fault of the hotel of course.

This hotel goes above and beyond from the moment you arrive! There's always somebody by the door greeting you with a smile, and everyone inside are just as friendly - especially Selçuk! We had originally booked a standard double room, but he upgraded us immediately to a suite with a view at no extra cost, simply because he wanted us to enjoy our first visit to Istanbul as much as possible. He was always around for any questions we had and able to organize trips and activities easily. The room itself was also beautiful - huge, extremely clean and tidy with two balconies and tasteful decor. Cleaning staff respected any signs on the door and left the room spotless daily! The breakfast was delicious, the servers were extremely hospitable and we loved that it stays open quite late! The whole premises is stunning - a very warm and friendly home base in such a central location in Istanbul! There's also 24/7 tea, coffee and biscuits for free in the lobby - much appreciated!

Everything was perfect to be honest, no complaints. The hot water stopped working one morning (probably because of some renovations being done in another part of the hotel), but it was fixed by the time we got home. The staff are on top of everything!

Great location, really comfortable. We were given a room upgrade on arrival as the balcony room with the sea view was free. Complimentary water and teas in the room were welcome too. We ate at the restaurant several times too as it was so good. Staff were very attentive and gave a lot of advice and support. In short, a comfortable and quiet space in the heart of old istanbul, a short walk from major sites and public transport links. Would highly recommend.

Aircon wasn't very effective so got a bit stuffy at night. Also the airport transfer is about €20 more expensive than a taxi, so only worth it really if you're traveling late at night or in a big group.

It's not my first stay at the Garden House and I hope to return again. I love the neighborhood: quiet but with an easy access to historical landmarks and public transportation. The staff was superb as usual, everyone was very helpful and friendly. We were lucky to be upgraded to the room with a Turkish hammam (spa) which was a perfect way to end every day full of adventures in Istanbul and relax. Apart from a normal shower, there was also a "waterfall " shower great to relieve muscle pain after walking. Although some things in the room needed fixing, it was quite a large one with a traditional Turkish decor and a garden view. The breakfast was delicious and in the room there was a kettle with tea, so we could enjoy tea on the terrace.

The room was very quiet and the bed was comfortable. Drinks making facilities in the room, bottle of water each day Location was very central but also quiet so best of both! Good breakfast and available from 7-10.30 which was helpful when we had an early departure. Staff were very helpful. We had stayed before but if it was your first time then make the most of the local knowledge There is a coffee machine, juice and snacks complimentary in the reception area which was a nice added bonus We opted for a balcony room because the last time we stayed we felt like the rooms were small so if this is available to you then go for the bigger rooms

More coffee in the room please There was nothing else negative to say it was overall a good second stay

The hotel is located in Sultanahmet, one of the oldest and most historical neighborhoods of Istanbul. It's five minutes walk to the Hippodrome, and the wonderful Blue Mosque, and ten minutes from the Basilica Cistern and Agia Sofia (Topkapi is not much further) - as consequence, you have the chance to immerse yourself into the history every day. Go the other direction, and the fascinating Small Agia Sofia is within 5 minutes walk: I recommend it for its peaceful gardens, and its ancient architecture. Five more minutes and you are on the Sea of Marmara. The neighborhood felt safe at all times. There are restaurants, but the hotel's restaurant seems better and it is - for the prices in the area - competitive. We were delighted by the welcome. The reception staff was consistently polite and helpful. The concierge, particularly a young man named Ahmet, are very friendly, and kind, at all times. You will also meet an older man at the door, and we were always greeted by his amiable greeting - no rain, all good. We found our room to be very clean if a bit small (I was travelling with my son, so the bed felt a bit small - it would be great for a couple). I liked the traditional furniture and loved the embroidery of the curtains and red pillows. The hall is nice and cozy, and the veranda and restaurant, in the garden, are pleasant: I liked the way tables are set. Breakfast is rich, in line with Turkish tradition - lots of vegetables, cheese, and other delicacies. We ate at the restaurant many times: it is a bit expensive if you do not pay attention, but the food choice is excellent, We tried the hot starters (honey pastry is great, loved by both of us), the lahmacun (not liked by son, I did), the baked rice pudding (loved it) and many other things. The bread which welcomes you is hot and tasty, and the complimentary pomegranate or Turkish tea with baklava is a great surprise.

Nothing.

The hotel is located in a fantastic location from which to explore the main tourist sites in Sultanahmet. The Blue Mosque is a ten minute walk away, as is a tram stop to link you up to other parts of the city. We booked a room with a balcony with sea views. The balcony was lovely and the sea could be seen in the distance in uninterrupted views over the local roof tops. Our room was large and comfortable if a little tired and in need of an update. We felt the hotel provided excellent value for money, particularly for its location. There are plenty of restaurants around the hotel. The hotel's restaurant provides a high end menu. The breakfast was very good and set us up very well for the rest of the day. The staff were all welcoming and helpful.

The room needed an update.

Garden house hotel is tucked away in the Sultan Ahmet area, within walking distance to the Blue Mosque, Hagia Sophia and the historical Roman centre of Istanbul. The representation on the web site is close to reality and it has a wonderful authentic feel. They have 4 floors and no elevator and the surrounds are hilly so I do not recommend it to anyone who may experience difficulty walking or climbing stairs. Having said that I had bad knees but managed ok, just took my time. Staff here are very welcoming and will do anything to make your stay a happy and comfortable. Having the restaurant attached was a bonus. We enjoyed the breakfasts and the dinners that we had and the restaurant staff were super, especially Khadir who would respond with "why not?" to any of our requests. The rooms are clean, spacious and comfortable although "aged" everything was well maintained. Feedback from friends on the 3rd floor suggested that they had problems with water pressure at times but on the 2nd floor we had no problems at all. Although we had pre-booked tours and planned our stay the hotel reception were also willing to do this for us. They did organise a tour of the Hippodrome Cistern and museum, which is under the Nakkas carpet and pottery store nearby. It was well worth the visit, as the hippodrome history is part and parcel of the History of Constantinople. Finally, the cats. The cats are part of Turkish culture as are the community dogs. You will see them everywhere and I think it is wonderful how the Turkish people and approach these animals we found it an addition to our stay.

The "hospital" blankets on the beds, but we soon fixed that by adding the wool blanket in the cupboard. We also were not pleased with smokers in the outside areas of restaurants, as most restaurants were open and the smoke traveled. Sultan Ahmet area is popular so getting taxis to and from can be problematic at times but most things are in walking distance and there are buss and trams that are close by.

It left me speechless! This hotel is one of the most beautiful I’ve ever seen. The gardens, the decor, the food. The breakfast was wonderful. The customer service was AMAZING. Tarik, Elvin, Ahmed, Murat, Burul, Queen Kitty, In no certain order. They are all OUTSTANDING and took great care of us. Also the gentleman standing at the door greeting us daily. We can’t wait to return. I am a Flight Attendant and stay in various hotels around the world. I respect great hospitality and this place has it all. THANK YOU ALL from a very happy customer.

No elevator, but it wasn’t bad.

The rooms were really nice and welcoming. We enjoyed the in room hamam experience to its fullest and the balcony view where we could see the Marmara sea, even if a small part of the view. The location was perfect -very close to Sultanahmet Mosk and 7 min walking from the Tram (T1). The rooms were cleaned and supplied daily and the breakfast was tasty, traditional and variate. The stuff was helpful from free upgrading our room from downfloor to the first floor (better light even if the room was smaller), carying our bags and giving us precious info about what were our options for the New Years Eve Party. So, what can I say? Spotless. ♥️

Sometimes there was an odd smell coming from the pipes in the bathroom, but a small inconvenient that I am sure it can be fixed. Other than this, it was a perfect stay.