View, location, cozy room.

Bathroom was leaking. Bathroom amenities were not refilled. Housekeepers didn’t knock, no dnd signs were provided. Our clothes have been constantly replaced.

The staff are really friendly warm and welcoming. They help you however they can. The place is clean hygienic and close to important locations. The breakfast is amazing. We always looked forward to breakfast time.

There is no lift and you have to climb winding stairs. The ocean view room is on the 4th floor. That made it even more difficult. But the staff helped us with our luggage every time. Even then going up and down can be exhausting. It is near to major locations but most of the time you have to climb a very steep hill to reach there...

price quality good! very friendly staff!

Fantastic staff Short uphill walk to many of Istanbul top attractions Good breakfast Good resultants nearby taxi shuttle is highly recommend

Staff were very friendly and the rooms were clean

I bought a sim from the airport only to realise the hotel offers a cheaper sim package

Staff here were absolutely great - made me feel very welcome. I'd highly recommend paying a little extra for the sea view, since that was an absolute bonus, especially to wake up to in the morning. The location is very central, meaning it's easy to walk to the Sultanahmet Mosque (Blue Mosque), then Hagia Sophia. An even shorter walk in the opposite direction, there's a little quarter with many seafood restaurants (with live musicians adding to the experience, if you feel like welcoming them near your table). I highly recommend this hotel, and shall stay again on my next visit to Istanbul.

I got back to the hotel after midnight, so had a slight fear that I wouldn't be able to get back in because my key didn't open the front door. After a wait of less than ten minutes, a helpful member of staff appeared and let me in. Not a perfect system, but if you're aware of the system then it just requires a tiny bit of patience.

Nice hotel near bazar and city cemter. The staff was super helpful.

Nothing

It was very comfortable stay

The location was perfect, in a less touristy area of istanbul but still in walking distance to the nearest attractions. The staff were so kind, helpful and very nice people. We were made to feel comfortable and welcomed. We were very happy with our stay. There are food places everywhere around the area, shops and a supermarket. Thank you 🙏🏽 😊

Could do with some more bottled water in the rooms and more tea and coffee facilities .

The staff was courteous and helpful. The location is good too, for instance, Aya Sofia and Blue Mosque are within walking distance (10-11 min walk). There is a tram station nearby as well. Furthermore, they do provide complimentary breakfast which has a variety of options to eat (bread, olives, sausage, jams, salad, juice etc.).