The location is very convenient. It is opposite to the Keisei Ueno station, where you can take Skyliner to Nirita Airport. Lots of shops and restaurants within 10 minutes walk. Ueno Park is next to the hotel too.

The room is a bit small. You can only open the suitcase on the bed.

Near the train station. Very accessible.

During my first night i woke up to the sound of my door banging 2-3x while i was sleeping. at around 3am i finally checked my door only to find out that someone opened it. Good thing it has another lock inside.. i was so creeped out and reported it early in the morning and the receptionist and i couldnt understand each other but later on i was convinced that i’ll be fine. And the receptionist said it was a mistake and apologized. And later the night prior my check out, i discovered bugs or something?? I dont know what it’s called..

Position is the best, for transportation and business and tourism. High floors are the best for the view, ask 10th to 15th floors. The annex restaurant is a great bonus both for lunch and for dinner, for summer weather for rain etc.

Sound isolation is completly lacking, I could hear people in nearby rooms, people in the corridor chatting, people in front of the elevator. At minimum they should replace the room door with soundproof isolation. There are 2 elevators, considering the usage and waiting time 3 elevators are needed, of course they can't change that so you will find multiple warning signs about extra waiting time during check-in and check out.

Housekeeping was done twice for a 4-night stay, which is reasonable. 7-Eleven and FamilyMart are conveniently nearby. The metro exit is directly across the street. Clean environment. Functional air conditioning. Beautiful view of the park from the window.

The TV turning on automatically upon entering the room was quite annoying. We sometimes came back late at night and wanted peace and quiet. The TV lacked a variety of channels, making it nearly pointless. Very narrow space, but this is standard for Tokyo at this price range. The staff who assisted us did not speak English, which is incomprehensible for a tourist-focused establishment.

- The hotel is conveniently close to Tokyo University, where I was attending a conference. Ueno Park and the metro station are also within a 5-minute walk. - The staff were friendly and helpful. - The room was cosy, clean, and had all the necessary amenities. However, it was small. - The breakfast was good, but not exceptional.

- There were some very strange videos on the TV, featuring instructions from APA about rules to follow. These videos showed a random dark-skinned man misbehaving. I found the APA video somewhat racist and in poor taste. - The luggage storage service involved leaving your luggage in front of the reception. There was no locked room for luggage storage.

The hotel is at a great position near the Ueno Keisei and main stations, you can take the Skyliner to go/come to/from Narita airport in 1h door-to-door. Ueno is also one of Tokyo hubs for reaching everywhere in Tokyo as well as taking the Shinkansen. Check-in and out is swift and straightforward. The hotel was able to keep my luggage in custody while I was traveling The bathroom was clean. Bed and pillow were super comfortable, among the best i have tried Yukata, toiletries, slippers were all provided. Shampoo and shower gel had a very nice smell. The console to turn on and off all room lights right next to the bed was a nice touch

The room was not super clean, although acceptable, one of the pillows had some small stains.

Everything is very nice: the staffs, cleanliness, location. Very close to Keisei Ueno but a little bit inconvenient if you have heavy luggages (might need to take the elevator in front of the station, taking detour to the hotel since it is right at the back of the station but with exits that only have stairs) but overall love it 💕

Only one thing I don’t like about the place is that the elevator is really slow and crowded, especially around check out time in the morning when everyone carries their things down to lobby. It takes me 40 minutes of waiting to go down (with my luggage), the elevators opened about 8-9 times and it is always full from above floor (my room is on the 8th, around the middle of the building). Almost missed my reserved Skyliner train waiting for the elevator😥

Very close to the keisei exit and less than 10 mins away from JR Ueno. Good location. Staffs are very helpful til as late as midnight. And they allow luggage storage which we are very grateful about! If in the future theres an arrangement of APA to APA luggage transfer that will be perfect! (Even with reasonable charges). Appreciate the thoughful wide range of toiletaries are great as well!

The space is a little too small (2 persons with 1 big luggage and 2 small hand carries), perhaps some storage idea (like enable us to slot luggage under the bed) will be great! And perhaps additional laundry and dryer will be perfect! 🥰

The location was fantastic, easy walking distance to the Skyliner, metro and JR Lines. There's an abundance of food, kombinis and sights to see right near the hotel. It's a great location to get around from overall.

The room itself is very snug, especially for two people, the bathroom is also very small and hard to manoeuvre in most cases. We didn't have many issues with it thankfully. Lastly, if the elevators are busy, it can take a long time to get to the ground floor, on a bad day it took us 20 minutes to get to the ground from the 5th floor, I would recommend making stairs a more readily available option.

Excellent location one minute from skyliner direct service from Narita. Also next to park. Definitely worth getting a room with lake and park views. Museum central lol 10 min walk. Main lobby very small. Super crowded with luggage. But reception handled it very well. Elevators also just need to be patient. Room and location all worth it at reasonable price point. Bed much more comfortable than many in Japan. Also 4 comfy pillows. Window open for ventilation. Room small functional and super well sound insulated. Would definitely recommend and will stay here again