The room was lovely. Both breakfast and dinner was great. All the staff were super friendly and helpful. Would definitely recommend this place to others and will be going there again when I’m next going to London. May even treat us to a suite next time just to see how good that is since the standard double room was amazing as that.

Wasn’t a huge issue but did notice a few things regarding the room. Main lamp in the bedroom would only turn on when the hallway light was on which was weird but not a huge issue. Shower was good but did notice that the sink was very close to it meaning the shower curtain couldn’t be fully pulled over which meant that water did end up on the floor. Not a huge issue again but something to improve on definitely.

Location picked for trains to Wembley for cup final Via Watford Junction.Good breakfast

We were told on first night that the restaurant was shut and only opened 3 days a week, which I found unacceptable as I didn't want to eat food from a al a Carte menu in the bar. After Discussions the manager let us sit in the restaurant for our evening meal which I found very disappointing and quite expensive for the standard of food served ie frozen fish with skin on and awful dry frozen chips £21 and he dessert wasn't much better £9. Certainly not worth the money.The next. There wasn't much on tbe menu to pick from yo start with that's why I ordered fish and chips

The room was originally booked for our anniversary which had to be changed due to a family member falling critically ill. However, we upgraded to a family room and took the kids out over the half term and were absolutely delighted to find the room was decoratedwith towel swans, rose petals and balloons. The gym was well equipped, the breakfast was amazing and the staff were really helpful.

The bathroom door was warped from a previous flooding in the bathroom ( I presume!) This caused issues opening and closing the door especially for the children. The room was really hot and there was no a/c or temperature control in the room. The lobby was like a furnace.

I was travelling for work, so did not spend a lot of time at the hotel. The gym was really nice and big and had a great variety. The breakfast was nice but the space a bit small. My room was nice and clean, with everything I needed. The staff were friendly and helpful.

The only small issue I had was there was no aircon, and due to it being close to the road was noisy so I had to close my windows.

Awesome service. The lady on reception (I didn’t catch her name) couldn’t have been anymore helpful. I checked in with a little dog and the service I received was exceptional. It makes such a difference to the customer experience. Would highly recommend this hotel for the lovely room and customer service. Hilton Hotel - please take note - your reception staff are awesome.

Nothing

Great location staff were very polite, there was a lovely man downstairs in the food area, so so happy and polite, made us laugh and completely brightened up our day (can’t remember his name possibly jamei) amazing member of staff!

We were booked into a room that had not been cleaned fully and had no bedding, rang down but phones weren’t answered. Went downstairs and spoke to staff, they were very apologetic and very polite, moved our room very quickly all sorted fast 😊

Good location for the Harry Potter studios. Very clean. Friendly staff. Good service. Chain restaurant right next door.

We booked a family connecting room via booking.com but this type of room does not exist at this location.room was cold. No heating on. As we were out all day and returned late not to much of an issue. Had we stayed longer than 1 night would probably have been sorted.

The place was pleasant and everything functioned well . I have a great Cobb salad in the restaurant in the evening but the best thing was the accommodating staff who helped in every way from organising a slightly late checkout to organising a taxi for me to go to my appointment . I will stay here again the next time I do that app.

Everything worked well

The breakfast was plentiful and well cooked. There was a good choice of options. The room was clean and I had a really good nights sleep as the mattress was good. The staff really helpful and friendly. The price is excellent and offers much better value than even Travel lodge or Premier Inn

The pillows were a little flat but putting them together made for a good nights sleep. This is a tiny thing and really just personal preference so others may not agree

Bedding was good quality & pillows were that comfortable I looked to see who made them. I have no complaints with the room. Bathroom door needs replacement as sometime in the past it had water damage at the bottom but this did not detract from our stay. Staff very helpful & polite.

Breakfast could have been hotter, I do like my food hot.