New hotel, well decorated both the hotel and the room. Everything is new, clean, fresh, excellent cleaning. There is a coffee machine and plenty of water in the room. Lovely spa, great massage, I want to go there again

The hotel is located in the middle of noway. The metro is very far away. The pool is located in such a way that you go to it through the restaurant where people have breakfast. It's very uncomfortable Small gym and few exercise equipment. The staff all need a break

Staff was super friendly, kind and helpful. They were available 24/7 to help, answered all my questions, and helped me with all my requests. Definitely, a 5 star service providing hotel. I highly recommend this hotel!

that I couldn't stay longer

I had a wonderful experience at the (Grand Plaza). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Will recommend to any one! Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. The first hotel I been to with a 24 hr gym😍

I booked for breakfast for six days but they don't change food so i got bored with the same food every day

Beautiful hotel, nice facilities, very cozy and big room, amazing varied breakfast, helpful personnel

Rooms could be cleaned a bit better, the carpet was quite dusty, especially in the corners, there was a beer bottle top under the bed when I checked in. The hotel is located quite far from the metro station.

Special thanks to Ms. Sherry and all other reception staff for their kindness, helpfulness, and support. All my requests that I have submitted before coming to the facilities were met. I was given an upgraded room with a nice view of the Palm and the sea. The room was spacious, extremely clean, and quiet. Special thanks to Mr. Kamal from Housekeeping who took care of my room. The room was always exceptionally clean and well organized thanks to him.

Hotel is far from way from business focused locations such as World Trade Center. Therefore, taxi or Uber costs quite high from the hotel to reach to these places. Downtown is also far.

It’s a quiet hotel nicely located for business trips. It’s right on Sheikh Zayed Road in Media City with a very easy access by car from the main road. I had my meetings between the Palm, Marina Gate, Al Barsha and Emirates Hills and it was 15 to 25 minutes to commute to either location. And it’s also comfortable to have on premises meetings. The rooms are quiet (I had mine directly facing Sheikh Zayed Road), nicely designed and furnished, with a spacious bathroom. Very comfortable bed. Rather nice breakfast with a choice of healthy food. Very friendly, accommodative and helpful staff.

It would be good to have more vegetarian choices for breakfast

Room Room Service Staff Service Spa Salon Pool I had the Superior Room for myself, staying 2 nights. I was kindly provided an upgrade upon arrival to a Sea facing room. The room service I ordered on the Friday night was extremely tasty and a wonderful portion size. For my first morning at the hotel I ordered the continental breakfast. Again this was very filling and clearly great quality products. I spent most of my Saturday at the spa / salon. The 1 hour massage and 1 hour fascial were the best treatment's I've ever received at Movenpick Hotel. The nail stylist was a pleasure to talk to and made me feel at ease. All the staff were extremely helpful and attentive during my stay. I've stayed in Movenpicks in many locations, the last was in Marrakesh. This was wholeheartedly the best one I have stayed in to date. Thank you to all who work there for a fabulous and relaxing stay! Kind regards, Brogan

NOTHING!

Overall my experience had a balance between comfort and expectations. The staff were exceptionally well mannered, without "being pushy in their approach and interaction. The breakfast has a good selection and the layout of the dining area and outdoor seating areas flow very well. The rooftop bar has a nice ambiance and view and great sunset but can become overcrowded and smoky!

The air-conditioning in the room was an issue. Although effective I could not find a comfortable setting which resulted in being either too cold or too hot. The waterproof mattress protectors are a cause of sweating at night which ultimately resulted in developing a cold and dampened the overall experience.

We arrived early, prior to check in time. The young lady at the reception desk checked us in, let us know breakfast and evening canopies were included in our stay, tagged our bags to be stored, and offered us a place on the 5th floor to freshen up. The room had a bathroom and a shower, separate areas for men and women. We went returned our bags were already in our room, complimentary water and fresh fruit was on our table. Our room was beyond spacious, clean, and the view was amazing. The staff was extremely nice and accommodating. Breakfast was wonderful!! Fresh fruit, omelet station, pancakes, were among just a few items to choose from. Breakfast was definitely beyond our expectations. Evening canopies were also above and beyond. Our flight home was early Monday morning and we would be missing breakfast. We were given the option of having a take away breakfast delivered to our rooms before we left for the airport. It was delivered on time, we received coffee of our choice, juice, fresh fruit, and pastries for both of us. The hotel had someone ready to take us to the airport as well. Our stay at the Grand Plaza Movenpick was exceptional. We travel quite a bit and have already checked for other properties that are available. We would definitely stay at one of the properties again.

There was nothing not to like about the Grand Plaza Movenpick. The staff, property, and all that the hotel offers is beyond exceptional!!

I like the location, restaurants variety and price.

The lack of staff knowledge regarding key hotel facts, such as the expiration of the smoking permit, caused significant inconvenience during our visit. We inquired about shisha availability and were repeatedly assured it was served, only to be redirected from one restaurant to another. Ultimately, we discovered that the permit had expired, wasting valuable time that could have been spent organizing an alternative solution outside the hotel. Clear communication and up-to-date information are essential to ensure a seamless guest experience