Hotel was very nice, everything was fine. Breakfast was perfect and very delicious. A man working during breakfast was so nice for us and made everything perfect. This stay was even more cool because of him!!

It’s like coming home every time we are at this hidden treasure. The beach, pool, food are fantastic but more over the personal of the hotel makes it so special. This time me we had the most amazing experience with Akex at Sho Cho - Japanese Restaurant and beach bar - his knowledge about Cocktails and drinks are outstanding and hus kindness and hospitality are magnificent

Nothing

The friendly receptionist Sara agreed to let us have a late checkout which was useful as our onward flight was late in the day

The hotel is right next to a main road and the traffic was noisy at times

Customer service was fantastic, everyone super friendly (receptionist went above on beyond to help me re-schedule an excursion I booked). Swimming pool facility is the best I've seen with fantastic views of the burj al arab. It was empty and I enjoyed a good hour of stress-free swimming. Receptionist so nice she said I could stay till end of day if I wanted! (i.e. after check out). Beach not far away, there was a free shuttle but I liked to walk to get a feel for the area (which was super safe and quiet). The room definitely gave a homely feel and I was not disturbed at all for the one night I stayed. A great place if you want piece of mind from an accommodation perspective.

Very over the top with security. Whilst I was hovering in the reception, all the male and female staff (security guards) were intensely staring at my face and following my movements to the point that I felt very disturbed whenever I was in that area or entering/leaving the premises. It didn't seem a dangerous area but they were looking very tense like a serious fight was on the agenda. It was quite intimidating and really was a transition from the peaceful atmosphere generally radiating in the hotel. Really need to train staff to soften up but be alert simulatenously! Also I wish the shower had a door, the open plan stuff wasn't ideal for me.

Small boutique hotel in the heart of Jumeirah. Walking distance to the beach and local supermarket. Adequate selection for breakfast with freshly made eggs to order. Very friendly restaurant staff. Upgraded to a suite which was excellent size. Very comfortable bed.

Fixtures and fittings a little cheap but this is a boutique hotel not a 5 star resort. Price reflects the quality.

The location is fine, outside of the very touristic crowd, but bus stop is just in front of the hotel, bringing us to the metro or old town. The room is good size and comfortable, in line with the price. The little shops around the hotel are nice. Hotel staff is very friendly, checking ind and checking out goes very smoothly. Mahmoud at the reception speaks even German and he did his best to help us with finding our way around.

Always quick and polite at check-in, Kritika is most helpful and accommodating, thank you.

Nice hotel. Good swimming pool, friendly polite staff. Good breakfast. Its easy to get to the metro on the number 12 bus just opposite the hotel. And there is a handy Waitrose just a few minutes walk away. The staff can order taxis. They are efficient to arrive. There is a daily free shuttle service to Jumeirah beach and mall of Emirates.

Nothing much not to like. Just heads up the metro is not accessible on foot,even though the distance is close. But most areas not very pedestrian friendly in general. The rooms don't have windows, you use the control panel to adjust the air con.

1. Excellent customer service! Other hotels should send their employees to study there. 2. Related to the above. Super room service, special thanks to Sankar, Krisana, Binita. Perfect work every day. 3. Breakfast good: omelet or pancakes are made on request. Other options are ok. 4. Location good. Good to order a taxi or taxi service (Bolt etc.), easy to find and good to stop in front of the house. Bus stop right in front of the hotel. Metro stop Equity about 1.5 km away. Very good store Waitrose just around the corner, as well as several good restaurants nearby. Beach also 1.5 km walk away. 5. Hotel room modern, everything you need is there and in good working order. Very good sleep, air conditioning system worked perfectly.

Definitely one of the best hotels I have been, probably the best :)

Best service by saurabh and nice person Niraj both are helfull