The first morning the breakfast was very sparse and the trays not replenished. Only one fried egg left, that I had but that was cold. Only A few beans. No sausages.

Breakfast could’ve been hotter. The water mill just below our room no 108 kept me awake. I tried to sleep on the duvet on the bathroom floor but the fan kept running so went back to the bed. I I then called reception. It was about 1.30am. The receptionist came up and said he’d stop the mill wheel running.

The main part of the Hotel was lovely but be careful that you don't get put in the Lodge "annexe". It's a beautiful location with amazing views and the staff were lovely and helpful. The food is delicious and beautifully presented. I recommend the omelette for breakfast 😋. For a quiet weekend getaway, it is ideal. I LOVED watching people pay their tolls into a little cup held by the 2 attendants and watching the river and the mill wheel.

It is not very convenient for a tourist without a car who wants to see the Bath sights. There are lots of buses fairly close by, but it takes about 30 minutes out of your day for travel each way. More suitable as a base for someone with a car to just enjoy the little village of Batheaston and the really lovely atmosphere and views at this historic property.

Staff were lovely and made it special for my boyfriends birthday and upgraded our room for free we had a beautiful room with a beautiful view!

More vegetarian options at breakfast such as veggie sausages or fake bacon would of been great, and the check out time is 11 it would be nice to have a midday checkout or something a little later!

Very clean, great staff and lovely quiet location. Ideal for us. Great size room.

I would have given it top marks but the attention to repairs and bathroom bring it down. Limescale on shower head, bad shower tile repairs and sealant. Some mould on the grouting. Broken soap dispenser in shower so had to use the dispenser over the sink. Damaged sink. All these things could so easily be remedied at very little cost. Car parking : make sure you park BEFORE 4.30 PM or it will be a nightmare. Very tight and impossible to find a space if any later. We stayed midweek, so dread to think what it would be like at the weekend!

Perfect location , excellent value for money.

Paid for a double and a twin room but got two twins., that wasn't a major issue. Disappointed with the breakfast. Chose a hotel as opposed to an airbnb as I like a nice cooked breakfast. Read the reviews which mentioned the nice cooked breakfast, but there was no cooked breakfast only continental. When I questioned this I was told that the hotel served continental breakfast from January to March and cooked for the rest of the year !!!!. Would have been nice to know in advance.

The setting was wonderful, right on the river, next to a tollbridge and lovely countryside. Nice and quiet. The room was pleasant and spacious. The bed was comfortable. The breakfast was plentiful.

. The exterior of the hotel was very disappointing - it's grotty and in need of a lot of TLC and certainly didn't match the pictures of the inside. Such a shame the exterior let the hotel down as the setting is lovely. We had a couple of niggles with the room - The soap dispenser didn't work in the shower and there was a problem with the plumbing also - the water was very slow to go down and filled up the base.

The breakfast was great. We had a continental breakfast. A choice of several jams, marmalade, honey butter marmite and lovely fresh ham and cheese. The bread was lovely with the option of toast. There were cereals on offer as well as mini croissants and mini pan o chocolate. A selection of freshly brewed coffee and tea as well as a good quality orange juice. The location was amazing. There was a walk along the canal into Bath (about 40min) which was beautiful. The pub across from the Old Mill Hotel looked wonderful as well. Sadly we didn't get to try it. Reception was friendly and told us everything we needed to know. The beds were super comfy and my son could have an extra bed in the room. We could open a window to let fresh air in overnight which was so helpful.

The car park charges of £10 were a surprise to me as I didn't see the e-mail sent and hadn't spotted anything at the time of the booking.

Location of the hotel and the rooms stunning outlook over the river. Staff always helpful. Continental breakfast brilliant. Facilities in the room just right for us. Separate bath and shower in a modern, clean bathroom. Good lighting. Patio doors to a small balcony with table and chairs overlooking the garden and river. Direct access to the decking and garden.

Garden furniture looked tired and needed a spruce up. No gate between our access to/from the garden and, whilst low risk, I was uncomfortable leaving patio door even slightly open for air flow overnight.

We didn't pay for breakfast with our stay, so I cannot speak on the food, but I can speak on the excellence of the staff. Ezra & Elle were our main contacts while staying in the hotel and they were so kind and helpful. We really enjoyed speaking with them and they provided useful insight on the surrounding area. I was nervous about our stay because reviews online seemed to be pretty negative, but the room was very clean and comfortable (we were in a basic double), and despite being right next to the toll bridge, was quite and safe. It was located in a great area, and was within walking distance of the Roman Baths (it's a long walk, but it is a nice way to get to see the town)

Not necessarily a dislike, but our room was not handicap accessible. We didn't need an accessible room, but if you are wheelchair bound or have mobility issues, make sure you request a room that can properly accommodate you. Also be aware of limited parking during peak tourist season. We stayed during the off season so we had no issue with parking, but it is a very tight lot that can be hard to navigate if you're a foreign tourist unfamiliar with the British way of driving.

The room was nice and comfortable. The breakfast was lovely and we had a nice view of the river. We arrived late and wanted a drink from the bar, the receptionist came down and served us and was very friendly and accommodating.

The shower only managed to make it to luke warm. I may have read it wrong on the Booking.com site but I was under the impression that parking was included. I found the £10 fee to park a bit petty and outdated to be honest. There is restricted parking on a first come/first served basis which is fine but to charge for it in this day and age just seems a bit stingey. It was only a tenner so i can live with it but we paid £169 for B&B, taking the extra £10 just seems petty to me.