The hotel was in a very scenic location in a converted water mill. Staff were very pleasant and helpful. Tea and coffee were complimentary in the room and there is a fridge. The beds are extremely comfortable. The bathroom was adequate although we had difficulty releasing the plugs in both bathrooms a d required maintenance twice. Overall a very pleasant stay

The breakfast was continental. Ham cheese pastries etc and although sufficient a little variation on the theme would have been nice! But to be fair, everything was nicely presented. The toaster was pretty dire but for reasons I can't fathom, they seem to be the same all over the world, whether 3* or 5! Burnt or soggy! The lighting was a bit all or nothing. It would be nice to have the lamps brighter to read without turning everything on. The only real annoyance was having to pay £10 to park in their car park. I don't expect to pay when I'm already paying as a guest. Unless the land isn't theirs??

The first morning the breakfast was very sparse and the trays not replenished. Only one fried egg left, that I had but that was cold. Only A few beans. No sausages.

Breakfast could’ve been hotter. The water mill just below our room no 108 kept me awake. I tried to sleep on the duvet on the bathroom floor but the fan kept running so went back to the bed. I I then called reception. It was about 1.30am. The receptionist came up and said he’d stop the mill wheel running.

The main part of the Hotel was lovely but be careful that you don't get put in the Lodge "annexe". It's a beautiful location with amazing views and the staff were lovely and helpful. The food is delicious and beautifully presented. I recommend the omelette for breakfast 😋. For a quiet weekend getaway, it is ideal. I LOVED watching people pay their tolls into a little cup held by the 2 attendants and watching the river and the mill wheel.

It is not very convenient for a tourist without a car who wants to see the Bath sights. There are lots of buses fairly close by, but it takes about 30 minutes out of your day for travel each way. More suitable as a base for someone with a car to just enjoy the little village of Batheaston and the really lovely atmosphere and views at this historic property.

Staff were lovely and made it special for my boyfriends birthday and upgraded our room for free we had a beautiful room with a beautiful view!

More vegetarian options at breakfast such as veggie sausages or fake bacon would of been great, and the check out time is 11 it would be nice to have a midday checkout or something a little later!

Room on ground floor of the main building (not the separate 'Lodge'). Well located for entrance, reception and breakfast room. View over car-park, not the river - but not really an issue for me. Clean, well presented & good facilities provided in bedroom/bathroom. Spacious breakfast room with large picture windows. No full-English but very acceptable buffet choices; cereal, fruit, yogurt, bread/toast and basic Contintental options. Tea/coffee/fruit juice. I was able to arrange car-parking (£10 for stay) on arrival and before book-in - and then leave the car for duration of my stay in Bath. FYI a taxi to and from Bath cost £10/£12. Walking, via the nearby Kennet and Avon Canal, took me just under one hour. I never used the bar and I'm not sure the restaurant was open during my stay - but there were popular pubs/bars/restaurants in easy walking distance (Bathampton Mill - 5 mins; The George, Bath Hampton - 10 mins)

Because the car-park is a bit limited, it was a bit noisy with the arrival of some large vans belonging to guest/resident contractors at tea-time, and more so on their departure from around 7am. Access through the car-park and past already parked cars is bit tight with a tight corner... so lots of tight maneuvering with shouted instructions. Fine for cars though!

Very clean, great staff and lovely quiet location. Ideal for us. Great size room.

I would have given it top marks but the attention to repairs and bathroom bring it down. Limescale on shower head, bad shower tile repairs and sealant. Some mould on the grouting. Broken soap dispenser in shower so had to use the dispenser over the sink. Damaged sink. All these things could so easily be remedied at very little cost. Car parking : make sure you park BEFORE 4.30 PM or it will be a nightmare. Very tight and impossible to find a space if any later. We stayed midweek, so dread to think what it would be like at the weekend!

Our stay at Hotel was overwhelmingly positive, thanks to the gentle and courteous staff. The hotel boasted beautiful views, and we appreciated the consistently clean and well-maintained environment, along with the reliable hot water and spacious room.

While the breakfast was quite simple, consisting mainly of a croissant and falling short of our expectation for a traditional English breakfast, this was a minor point in an otherwise excellent experience. Unexpected road closures during our visit, leading to the absence of bus services, did make getting around a little complicated, but despite this, we had a great stay overall and have no significant complaints.

Perfect location , excellent value for money.

Paid for a double and a twin room but got two twins., that wasn't a major issue. Disappointed with the breakfast. Chose a hotel as opposed to an airbnb as I like a nice cooked breakfast. Read the reviews which mentioned the nice cooked breakfast, but there was no cooked breakfast only continental. When I questioned this I was told that the hotel served continental breakfast from January to March and cooked for the rest of the year !!!!. Would have been nice to know in advance.

We loved the location next to the river, great to sit outside, as the weather was exceptionally good. Everything was very clean in our room and other areas. Lovely to have parking on site. We ate in the restaurant, the food was freshly cooked and the service friendly and helpful. All hotel staff were friendly and approachable. Good to be able to walk along the river without driving anywhere.

Although the cereals, yoghurts, danish pastries and toast were plentiful and fresh at breakfast, we would have preferred something warm to the ham, cheese and cold hard boiled eggs- but that's just personal choice.

The setting was wonderful, right on the river, next to a tollbridge and lovely countryside. Nice and quiet. The room was pleasant and spacious. The bed was comfortable. The breakfast was plentiful.

. The exterior of the hotel was very disappointing - it's grotty and in need of a lot of TLC and certainly didn't match the pictures of the inside. Such a shame the exterior let the hotel down as the setting is lovely. We had a couple of niggles with the room - The soap dispenser didn't work in the shower and there was a problem with the plumbing also - the water was very slow to go down and filled up the base.