The room was clean and comfortable. The staff were friendly and helpful. The breakfast was excellent with everything you could need. The surrounding area is very picturesque. Downstairs we could use a comfortable lounge to relax in and connect to wifi, with a beautiful view over the river. Outside there were picnic tables and we could see boats, swans, and a waterfall.

The family room (in August) was quite hot at night time, so we had to leave the fan on and open a window, as no air conditioning. There were a lot of stairs and no lift (no problem for us, but for an older person could be problematic). We didn't have a car and although the bus was only a 5 min walk away, the road to the bus had no pavement at bits and so we had to be careful when crossing amongst the traffic near the toll bridge. Poor wifi connection in the room, but fortunately good connection downstairs.

Breakfast an excellent buffet/continental. Tea and coffee facilities, comfy bed and pillows in room, fridge, Safe if needed, iron and board, desk and comfy chair. The view from Juliet balcony best of all! Right next to R Avon, Willow tree, and giant, working Mill wheel. Big light open communal lounge area with big sofas, overlooking river. “Spot the famous singer” pictures on the wall of the dining room, again views of river,and Mill wheel, access to terrace area and picnic benches on grassy river bank. Staff very hard-working and unfailingly friendly and helpful. Delightful stay.

The rear aspect as you approach the hotel from the far side of the (toll!) bridge makes it look a little tired and uncared-for - which may put some people off, (though it’s not). V tight turn into parking area - drive beyond and try to turn round.

The room was up graded which was perfect, at no extra charge. It was very clean and comfortable. The room had lots of different lights, eg, mirror light, bedside light, also the room had a kettle, with cups and glasses, coffee and tea facilities, small fridge, shower, safe, iron and ironing board, tv. The location for me was perfect, as you could sit near the river outside and relax, instead of being in the centre of bath. Parking cost me £10 for my stay of 3 nights. The breakfast was excellent for me, coffee and tea, orange or apple juice, fruit, cereal, croissants, yogurts, cheese, ham, eggs, bread, selection of jams. Tables set out nice and friendly staff.

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I was tempted not to stay on reading previous reviews, but I'm happy I did. The room was spotless, very comfortable though a little warm, just opened a window and used the fan provided. The staff were very friendly and helpful. The continental buffet style breakfast was perfect. The surrounding area with the river, bridge, and riverside walks were beautiful (helped by the warm sunny October weather). The hotel building itself, yes it's dated, and in need of a good tidy up, but absolutely nothing wrong with the room we were given in the main building, which had been updated. For the very fair price of a 2 night stay, in this location, it was great, and only a 10-15 minute drive into central Bath. Would definitely stay again if in the area. I can also understand the fixed £10 parking fee for the duration of your stay. There's only so many spaces available, and did get a little busy. Many hotels in Bath itself don't have their own parking at all.

There's nothing I did not like.

Except for our room, the entire hotel looks and feels old-fashioned for better or for worse. However, I liked that there were actual people working there, especially during check-in (as opposed to self check-in systems ever so common nowadays). The place had a bar in the basement and an italian restaurant that just re-opened. The room was good value and the breakfast, albeit basic, was included. (We got a good discount).

Someone had been definitely smoking in our room but I didn't complain because I sort of forgot about it after 5 minutes. Bear in mind, this place is not in Bath but in the outskirts. Arriving is not difficult, however. Most things in Bath close at 4 pm, anyway, so it doesn't make much of a difference if you stay "in town". We saw that the breakfast was at 14 pounds per person (even though we didnt get charged for it because of some good deal we got through Booking). Some 14 pounds for toast, ham, cheese, boiled eggs, filtered coffee, and super market OJ is a crime. DO NOT pay this.

Lovely gem of a hotel. Location fabulous. Incredibly comfortable beds. Lovely room view of the river (selected rooms). Staff very nice. A few 'negatives' below, BUT they didn't hamper our stay at all, and we will DEFINITELY be back.

A little difficult to find entrance of hotel (right on the toll bridge, had to drive past then turn around to get in, but not an issue really). A little tired on the outside, but looks like they are doing a bit of maintenance (didn't impact our stay at all). Breakfast was limited continental, but adequate. (Eggs were a bit too pale for our liking, we have our own chickens and the yolks are almost orange, so a bit of a egg snob!!) These are not really negatives, just personal opinions

The hotel was in a very scenic location in a converted water mill. Staff were very pleasant and helpful. Tea and coffee were complimentary in the room and there is a fridge. The beds are extremely comfortable. The bathroom was adequate although we had difficulty releasing the plugs in both bathrooms a d required maintenance twice. Overall a very pleasant stay

The breakfast was continental. Ham cheese pastries etc and although sufficient a little variation on the theme would have been nice! But to be fair, everything was nicely presented. The toaster was pretty dire but for reasons I can't fathom, they seem to be the same all over the world, whether 3* or 5! Burnt or soggy! The lighting was a bit all or nothing. It would be nice to have the lamps brighter to read without turning everything on. The only real annoyance was having to pay £10 to park in their car park. I don't expect to pay when I'm already paying as a guest. Unless the land isn't theirs??

Hotel was just beautiful, the garden was just amazing, room spotless & good size, really hot but a fan was proved so not a problem, planning on coming back & staying again, only fault was breakfast, no cooked breakfast, but i never read itinerary properly breakfast comes free, it is nice, cereals, croissants, fresh juices, tea & coffee, toast, Ham, good Ham to, cheese & boiled eggs so can't complain about that, but I do enjoy a cooked breakfast when away, but won't put me off returning, & there is two pub restaurants a stones throw away, you can actually see one from the garden so you can always go there, bus stop at top of rd 5-10min ride to Town Centre, nice day out Bath is breathtaking, but lovely to return back to Hotel to the peace & tranquility of mother nature & the sound of the River, my kind of Heaven, plus Solsbury Hill were Peter Gabriel had his spiritual Awakening is a 5 min drive away, the view was amazing from up there

Nothing to complain about

Location and the room

Poor breakfast, no hot food. When I asked the staff if there were any eggs, beans or anything hot(hot served) she looked at me as if I was from another planet and said NO, it's Continental breakfast. My breakfast was included, so I can't complain, but be aware if you are paying for it. I've booked through Booking.com it was not mentioned that you have to pay £10 for parking, after I paid I've received confirmation mentioning that parking isn't free. So add 10 pounds to your stay.

The main part of the Hotel was lovely but be careful that you don't get put in the Lodge "annexe". It's a beautiful location with amazing views and the staff were lovely and helpful. The food is delicious and beautifully presented. I recommend the omelette for breakfast 😋. For a quiet weekend getaway, it is ideal. I LOVED watching people pay their tolls into a little cup held by the 2 attendants and watching the river and the mill wheel.

It is not very convenient for a tourist without a car who wants to see the Bath sights. There are lots of buses fairly close by, but it takes about 30 minutes out of your day for travel each way. More suitable as a base for someone with a car to just enjoy the little village of Batheaston and the really lovely atmosphere and views at this historic property.