The staff were very helpful and friendly. Breakfast was perfectly cooked and high quality, and the hospitality tray in the room even included ground coffee and a cafetiere! The hotel isn't in the centre of Bath but offers free parking and you can get a bus from just outside - if you look at the price to park in Bath, this is a real saving.

The beautiful old building could do with a little TLC, but I'd rather stay in a slightly shabby beauty like this than a soulless modern box.

The staff are super friendly and very helpful. The (female) receptionist on duty during my stay was particularly good, going the extra mile for me (keeping my perishables in the kitchens refrigerator etc). The house itself is a gracious Georgian lodge for the main mansion. It was converted some time ago. My room was literally a cube shape, very high ceilings, with a small shower /WC off. There were a few small imperfections ( maybe too much furniture cluttering the bedroom space? ) but this is essentially nitpicking . It was great. The house exhibits a sort of Charming faded glory from days gone by, however, it is great value for money, and a chance to dine in the crescent window of the dining room, or just relax in the similarly featured residents lounge .if you want a swanky hotel, try somewhere else. If you want traditional, tranquil space, reserve a room at Oyo Bailbrook Lodge. A unique place, not 'corporate" at all, which was one of its best and attractive features. The location is also excellent, for Bath centre, the river and canal network and walking opportunities all around. I'd say to the management there :- "Never change" Oyo Bailbrook Lodge, you have a gem of a place there. Quirky, authentic, memorable. Really nice.

I initially found the digital check in somewhat anxiety inducing, especially as time was lost quite close to their "nighttime" protocol... But this was efficiently resolved by Veepan (sp) ,plus a small mix up with the room. But quickly sorted and all was well

I found it a very charming place to stay. I stayed in the Lincoln suite. The bed was huge and comfortable, the bathroom was modern although the sink was in a cupboard but I love a bit of quirkiness. I also appreciated the security pad lock on each door. I felt very safe. If you like quirkiness and character and like history, it's a nice place to stay. The guy there was friendly and helpful and you can see the efforts he's making to improve the place. I would come back and I would recommend giving this place a chance.

They have just started doing full English breakfast and it was edible but I think they could improve the quality of the sausages as it was quite tough and rubbery.

Really good value for money with free parking and easy bus ride into Bath. Loved the spacious bedroom with elegant furnishings and gorgeous Four Poster bed. Excellent attention to detail like plug sockets near mirrors, hook on the back of the bathroom door, plenty of clothes storage, nice towels and tea and coffee making facilities.

My husband thought it seemed a bit “tired” in places eg non-working strip light above the sink. I thought it was in keeping with an older style of decor which I like. The mattress was a little soft causing rolling into the middle but we still slept ok.

An old but elegant building so be prepared for squeaky floors. Didn't have the £8 continental breakfast, I don't eat breakfast. I imagine the feedback to be different depending on the room chosen, mine was good. Very comfortable big double bed. Very friendly and informative manager. Nice to find ground coffee option for the cafetiere as well as the normal nescafe sachets.

The communal sitting room could have been a little more inviting. The toiletries are of poor quality and hard to open in the shower without scissors.

Location was good, carparking was included and there was plenty of space. It is located handy to town and main roads. Staff were helpful and gave us some tips of where to go and best city carpark to use. Loved the grand four poster bed in main room plus the chaise lounge, despite it having a tear in fabric....I lived the coffee plunger and ground coffee...a nice indulgence

Ceiling height above shower was too low for a 6ft 2in person to stand completely upright so made it awkward. Wifi code was challenging but staff assisted when asked for help.

Loved the character of the place - age of property, furniture etc. It has an air of faded grandeur about it (in a good way!) Our room was not huge, but was definitely more than adequate for our needs. There was a very attractive room (with a nice view overlooking the garden) where you could have continental breakfast for an extra £8 per person. We had a nice, friendly chat with the lady serving breakfast. Parking by the property was easy and it was straight forward to drive into the city centre.

Water pressure was not strong for the shower and the water took a long while to heat up, but it got there in the end! We had the window open overnight and there was some road noise, so if you're a light sleeper, you might want to bring ear plugs in case they're needed.

The room was lovely, authentic for the experience we were looking for. We particularly liked being able to sit and have a drink whilst looking out into the garden. Having a small sitting area was a great addition to the room. The facilities were superb and we had a very comfortable stay. Having access to a garden was a lovely touch and again added to the experience. The staff were polite and helpful and provided a personal touch which was refreshing. All in all a wonderful property which I would highly recommend and would definitely return to.

There was nothing we didn’t like, but felt they could make more of the garden area if it was ‘spruced’ up a little.

The location and the room was magical, we felt like pretty royal and the room atmosphere would take to to 1800s! We also saw a deer in the beautiful garden while having English tea and sitting by the window. The location is ideal with anyone traveling by car, in just 5 minutes you can get to the center of Bath, while sleeping in the calming outer city side at night.

It is understandable that a structure dating back to 1800s can't be much customized for today's needs, so you have to take into consideration some aspects that can effect your comfort. Such as the bathroom that doesn't have room for the sink which is build inside the room, or light switches that are not close to your bed. the only light switch was the bed side lamp's that was punched to the wall above the bed and we had to get up to turn it on. The other big issue that can be resolved and don't depend on the structure were the team cups!!! they material quality was really bad, one tea or coffee was enough to stain them and you had to wash them while rubbing it really hard under sink's hot water that was inside the room. Not very convenient!

Staff were amazing, accommodated what we asked for where they could. The hotel was in a great location for us, close enough to Bath too. The room we had was lovely and the hotel itself was really quiet, despite it being full We will definitely be returning on our next visit

The check out was a bit weird, as we couldn't find anyone to give our key too and reception was locked after 10:30 (our fault really as we were about 10 minutes late), but we got around the situation Maybe a drop box would be good. However, this had no impact on us whatsoever, just a little strange :-)