Friendly staff. Comfortable room. A nice cooked breakfast. Reception staff were very friendly and quickly assisted with a request for a power extension. Breakfast staff were also very friendly and accomodating

The shower was trying to kill me!. Once, I had struggled into the bath, got tangled in the shower curtain and took a huge heart in my mouth step out onto a very slippy marble floor, and narrowly avoiding cracking my head on the side of the glass sink. I survived, but you need to update the bathroom to address these aspects as it is pretty scary. Take out Bath for a walk in shower for easier acces, put down a less lethal floor surface to avoid slips and think about updating the sink to something less likely to cause an injury if a slip does occur.

Breakfast took a little time, the hotel is obviously understaffed but the person serving did a great job. The evening meal was good. The waiter/barman, general do-it-all was great - the Euros was on the TV and I asked if we could have it on and he sat us near to the TV and turned the sound up so we could hear without disturbing the other guests.

The fabric of the building could have done with some work. We have stayed here a few times and the place is looking a little tired. The room, especially the bathroom, was looking a little shabby. None the less, we felt quite comfortable.

My room was a good size for a single traveller - a twin room with ensuite. Wifi worked well - I'd requested a room with good wifi and was told that being near the lift would help this - no idea why! All the staff I interacted with were very friendly and helpful. Breakfast was lovely and a good range.

No real issues. One small one was that access to a bedside power point was not straight forward as it was hidden behind the bedside cabinet which needed to be kept pulled out for access. I couldn't find any signs showing where the swimming pool might be, and when I asked at reception I was instructed to go through the car park and round the back. Isn't there better access through the hotel anywhere?

the food was really nice and above what we expected for the price. the bed was really comfy and nice rooms

i only had one issue we arrived really late and the sheet on the bed was ripped meaning it moved and let the rest of the room down but i mentioned this to someone the next morning and this was changed immediately. the pool is seasonal but the weather was so nice would of been nice to use the pool maybe the times it is open for should be extended as its a heated pool

Very handy to get to as it is situation just off the main road and has ample parking. The hotel has a spa which they managed to fit us in with at very last minute. The hotel has a very nice feel to it and has a variety of rooms to relax in outside of the room. The staff are amazing. Very accommodating and they are clearly very good at their job. They made our stay a million times better.

It does not have a secure, indoor space to keep bicycle - just an outside rack. However, the staff were very accommodating, moved us to a downstairs room and allowed us to keep our bikes in the room.

We would like to compliment all of the staff that we came into contact with during our weekend stay, everyone was really helpful and upbeat, nothing was too much trouble. The Manager kindly put a heater in our room when we were feeling the cold. The senior waitress at breakfast, Linda, was very helpful and we shared some comical moments with her, all in good taste. Our evening meal in the bar was good and the breakfast choices were plentiful. The building is obviously well established and had some lovely features. We didn't use any of the spa facilities on this occasion.

The lift was a little unsettling and maybe needs updating when funds allow. The whole building needs a little TLC but it wouldn't stop us from visiting again and we appreciate how the whole of Hospitality and Leisure Businesses have suffered since Covid and the Lockdown period. Still need to stress how lovely the staff were and all dressed nicely in uniforms.

Staff courteous, room comfortable, location brilliant. Staff courteous, room comfortable, location brilliant. Staff courteous, room comfortable, location brilliant. Staff courteous, room comfortable, location brilliant.

Nothing. Nothing. Nothing. Nothing.Nothing. Nothing. Nothing.Nothing. Nothing. Nothing.Nothing.Nothing. Nothing. Nothing. Nothing.Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing.Nothing. Nothing. Nothing.

Even though it was on a busy road i couldnt hear the traffic. The hotel was very dog friendly and 'Bella' was warmly welcomed. There was a dog bed, bowls, towels and treats with an option to buy. There was an additional heater in the room which i used as it got cold. Oh the decor was lovely. It was clean. The staff were brill.

Maybe warning of minimum toiletries. There was soap. There was tea/coffee maybe herbal teabags. Also maybe you have plans of recycling in the future.

The breakfast and dinner were as we expected, very good quality but just surroundings a little dated but in keeping and expected that from the booking photos, all staff were excellent! Pool was lovely, room quiet at rear with a view and large window for air in hot weather. Check out 11am. Room service if required and a bar.

The cleaners could have done little more, especially in our bathroom, it had dirt around the toilet base and not the cleanest room overall. Dated surroundings often does make it an environment where cleaners can be overwhelmed, not too surprised but this was out only issue and for the money we were very pleased with our stay. The spa was booked up for treatments, I wish I’d have checked this before booking but the. Again we did book fairly last minute.

Old world charm the staff were very friendly and courteous, and nothing was any trouble for them to do for us, breakfast was excellent and and hot full English was yummy, will definitely stay again in August 25, room was clean with an unusual glass wash basin

If you can call this as a fault was only that the hot water took a time to arrive at the shower head for which it did run hot.