The host was really helpful, messaging before arrival with suggestions of places to go and meeting us at the place shortly after we arrived to show us how everything worked. The flats are in a great location within Blackpool. We were in Flat 4 but I think we should have been in 5 as that's what our original email said. Saying that I don't know what the difference would be. The flat had all we needed for a two night stay. It was basic, warm and clean and definitely value for money. If you are after luxury then this isn't for you but as it was a base for us, it was perfect.

Having to put a £1 in the meter for electric. Although it does say on the terms and conditions when booking, it's easily missed. Maybe in the welcoming text a reminder to bring pound coins would be helpful.

It was in a great location for what we needed it for and it was quiet. It was handy having the free car parking behind the apartments that is at no additional cost, which is great! The tram stop was just at the end of the street and is easy to access the centre of Blackpool for a small fee. We were greeted upon arrival from Tim and he was very knowledgeable and made us feel welcome. The apartment was clean and the facilities were great that was given within the room. The bed was comfy and the bamboo pillows were amazing and we slept great! I would definitely come here again and looking forward to our next stay at empress select holiday flats as we love it in Blackpool!

I could find no faults with this apartment.

We were greeted on arrival by the host and he thoroughly went through everything with us. He advised of eateries, shops, trams. I contacted him whilst we were there to reask about a couple of places he had mentioned to eat, and received a very prompt reply. We parked easily at the property and he even carried my heavy suitcase up to the room. The accommodation was clean and the bed was sooo comfy. There was a kitchen with fridge, oven, hob, toaster, kettle and utensils. The room was lovely and warm. Although at North Shore end of Blackpool, just at the top of the street was the tram stop which we bought day tickets and travelled on and off as we pleased. Great location if you want to be away from the hustle and bustle of central Blackpool. We will definitely be back.

Nothing

My recent stay at Empress in Blackpool was a delightful experience that perfectly captured the charm and vibrancy of this iconic seaside town. From its prime beachfront location to its top-notch amenities, every aspect of the hotel exceeded my expectations.Location: right on the beachfront, offering spectacular views of the sea and easy access to Blackpool's famous attractions. The Blackpool Tower, Pleasure Beach, and the North Pier are all within walking distance, making it an ideal base for exploring the area.Accommodation: which was both spacious and beautifully decorated The bed was exceptionally comfortable, and the room was equipped with all the necessary amenities, including a flat-screen TV, free Wi-Fi. Tim was friendly, professional, and always ready to assist with any request. The concierge provided excellent recommendations for local attractions and dining.Cleanliness: The hotel maintained high standards of cleanliness throughout. The rooms and common areas were all spotless, providing a comfortable and hygienic environment for guests.My stay at Empress exceptional in every way. The combination of its prime beachfront location, luxurious accommodations, excellent amenities, and outstanding service made for an unforgettable experience. Whether you're visiting Blackpool for its famous attractions or simply looking to relax by the sea, this hotel is the perfect choice. I highly recommend to anyone seeking a memorable beachside stay in Blackpool

None that I experienced.

How helpful Tim was for us. He gave us some advice on places to eat and how to enter the apartments etc. He was more than welcoming and friendly. He was also easy to contact if we had any issues. The location itself was also good. nice quiet street with a local cafe just 5 minutes away which did a great cheap breakfast.

Just one thing was the pin code didn't work when we returned back in the evening. Tim however was quick to answer my message and we soon gained access to enter.

There was nothing not to like. From our first day booking to arriving, the contact we had was amazing. We had WhatsApp from Tim telling us the best places to eat, which was really appreciated and then our arrival was great. Tim met us at the flat even though we arrived early and again was so helpful telling us how best to get around, best places to eat etc, it was so helpful and a really nice personal touch. The location was great, far enough away from the main area to be nice and quiet and there was a tram stop at the top of the street. The flat was comfortable, clean and tidy. We will definitely book here again in the future. Thankyou for a lovely stay.

Nothing

We stayed in apartment 2, which is on the ground floor. It was a perfect sized studio apartment at an amazing price. It is in a great location with the tram just a few seconds along the road to get back and forth from central Blackpool. Jubilee Gardens is nearby, a very nice small gardens on the seafront. Tim was amazing and helped us when we asked. Nothing was too much trouble, and communication was great. He even recommended some places for us. We tried out Stefani's Pizzeria, and it was the best pizza we have had. Tim's dog also greeted us on arrival, very cute and friendly. Everything we needed and things were perfect for us on our stay. Will definitely return.

N/A

Tim the owner went out of his way to be helpful. He allowed us to park up at 11am and even had the apartment ready at this time. Parking was right outside of front door. Once inside everything was spotlessly clean. the apartment has everything you could require. clean and comfortable bed, hot water at all times a good size and set up. Very quiet hardly heard a sound from anyone else. Tram stop within 100yds which is very handy, bus stop at other end of street just a little farther away. We were so pleased with everything we've book to go again.

Nothing to dislike.

We (4 adults and 4 kids ranging from 7-15) stayed in apartments 7 & 8. Fantastic location, quiet but very close to the tram so easy access to the main town. It was clean, a good size, with a good amount of amenities. Parking available at the back. Before we arrived the owner contacted us with restaurant recommendations and clear directions for arrival. The owner met us when we arrived and walked us through the apartments, where to get the tram etc. very helpful.

We enjoyed our stay, Tim was lovely and made us feel welcome. The location was perfect 2 miles away from the town but the tram to get there was at the end of the street so you don't have to walk far. Lovely room for the 2 of us with all the facilities we needed.

Only 1 issue we had was the room felt cold heating went on at 4pm and went off at 10pm.