Price of drink soft drink

Food was really good

The fact that children where allowed to run riot all up and down the corridor till early hours of the morning while parents where drinking in the corridors there should be a rule to say children should be supervised at all time because of this I don't think we will staying with you again

The hotel is in a prime position overlooking the sea. the weather was glorious and the hotel staff were very welcoming. The first room disappointed us slightly, however the team on reception were both kind and understanding and immediately changed the room. The hotel gym was incredible as was the breakfast and evening meal. All the restaurant and waiting staff were a credit to Lloyd the Manager. Fantastic system whereby you are allocated your table and that table remains yours for the duration of your stay.

There wouldn't be much that could be changed. It was the end of the season and the hall and stairs carpet were soiled, however I am guessing a deep clean before the illuminations/Xmas period will be performed.

The food and the organisation of the tables for the meals was good. . The food was fab always piping hot and choices were good. The service was spot on too

The room was ok but could do with an upgrade. The bath was small and the tv was like a computer monitor The heat in the room was unbearable at times and we had to get a fan . The public bar needed more air-conditioning it was warm. The lack of plug points in the room and also one disabled toilet in the whole place . It could do with more toilets in general. The entertainment was good

Have stayed many times at the cliffs lucky if you get a parking place , but after that it’s mostly a nice pleasurable experience some of the bathrooms are on the small side but loads of hot water and fresh towels daily, help yourself breakfast, small selection for lunch if you are about dinner help yourself starter waiter service main meal ,free bar 11 am -11 pm , swimming pool ,sauna, jacuzzi, steam room ,gym, bingo and be good entertainment in the evening lots of space if you don’t mingle, kids clubs ,tram and bus spots outside

Sound quality in the main entertainment room could be better ,and breakfast item could be hotter

Watching the children from the Sports bar whilst they were swimming was fabulous. Younger children need an adult with them but our older ones (9 and 11) are competent swimmers so could go unaccompanied, but we could still keep an eye on them from the Sports bar. Children loved going to the kids club. Something for all ages. Art,crafts, bracelet making, face painting, glitter tattoos all free of charge. Pool, bar football, table tennis, gaming screens. They loved the kids disco too. Meals were in general good, starters were especially good as was the salad bar. Breakfast was very nice too. Staff throughout the hotel were super friendly. We had a good laugh with Lewis and Ben and the lady in the Sports bar. Beer in the bars was very good too and not flat like in many places. Rooms were clean and quiet comfortable. We had 2 family rooms which were modernized and a double. All fine. Entertainment was ok but spoiled by room being too hot . Bus and tram right outside. Overall we had a great fun weekend. 6 adults, 2 children.

Cocktail bar and entertainment room was uncomfortably hot. The entertainment was also far far too loud. Main courses at Dinner kept warm causing skin on the mash and a lovely piece of cod being far over cooked and ruined. Tea and coffee at breakfast was very poor and the orange juice was like very sweet orange squash. Pillows on bed rock hard. Would take my own next time. Inappropriate video games that the younger children could watch, better if there was a screened area for the teenagers.

The staff were amazing , seeing to our every need. My son's a pescetarian and the Menu was adjusted for him due to it having chorizo on it.. Highlight of my day was going to the Menu to see what was for dinner. The pool was brilliant, my son practically lived there for 4 days, great for when the weather is bad. There's a bar next to it too, so if the adults didn't want to swim they could relax at the bar. There's a sauna and gym too. Nice little kids club and entertainment . Didn't see the entertainment as my son didn't want to go in. There's something for everyone, I'll definitely be back again.

I wish there were 'Do not disturb signs' it'd save all the knocking & shouting housekeeping. My son didn't like it, so I had housekeeping removed from the list and cleaned myself. I didn't like that I had to come home after being waited on hand & foot, and served amazing meals.

I loved how decently clean it was and how friendly and helpful the staff was. There was always information available. Food was reallly good and so was the entertainment in the kids club.

The door to my room I kept banging myself on the handle in the middle of the door. Haha. But couldn't be helped. Some rude grownish child who hurt my daughter and said hurtful things but with her being only 4 she didn't know or care what was said. Shes loved every minute except when she's had some accidents falling accidently or when she was pushed roughly. Which I know isn't exactly the hotels responsibility of parents and their children. But other than them I loved this holiday

Very nice hotel. Outside clean. I even saw member of staff picking litter and the dreadful fag ends up .our bedroom was clean and warm if you wanted radiator on.Lovely clean towels .lots of milk coffee tea bags. More from reception if wanted. A nice swimming pool heated. It was like a sauna lovely. Food was gorgeous. Help you self to at least 7 .8 starters. Waiter service for main course. a choice of 4 meals .And self service for many sweets. I was spoilt for choice. It was lovely food. Much the same for breakfast. First class. Entertainment every evening. Bingo. A vocalist and comedian. Alcohol not over priced. And the sun was out every day. Lots of the guests i spoke to had been numerous of times. We will definitely recommend this hotel. Blackpool is like many resorts a bit run down. But there are plenty of nice places round the area to visit. This hotel chain have one in the lakes at Patterdale we will try next.

I couldn't think of anything

Staff was amazing. We were served by Nevenia(sorry if we got your name wrongly) during our stay. Lovely lady, exceptional service. Always smiling and tables cleared on time. The food was really lovely and hot. Wide selection of starters and desserts. Breakfast was really good. The reception ladies were amazing, very patient and helpful. The hotel is old, however well maintained and the rooms were clean. Beds were very comfortable and linen was clean.

The tv remote was dirty The entrance , it was dirty and the carpets had a smell.. Parking was a bit stressful but in the end we managed to park down the road