Everything about this hotel was perfect! The location, the staff, the entertainment, the food was AMAZING! Best place I have stayed in Blackpool. Thank you Sheraton! I was definitely the youngest guest staying there at 36 years old but you know what, I thoroughly enjoyed myself. The entertainment and food was amazing and I would deffo stay here again. The staff are very friendly and always love to have a chat with you. I loved staying with older guests and talking about life experiences.

Only thing was the scaffolding on the front of the building but it’s not a bad thing as this hotel invests a lot of money and keeping it up to date

Very welcoming, we emailed to update we would be arriving later then expected so requested if possible if we could reserve some food, recieved a call to update the options, the staff was amazing to reach out on our request, on arrival we was shown to our table and presented with our amazing food, entertainment was great, could not fault from entering the hotel to checking in to checking out, our room was lovely comfortable and very clean all in all I would honestly say this was an amazing break and hotel and will be definitely booking again

a plug socket near the bed would of been good but luckly I brought an extension lead so my issue was resolved

The hotel and staff are excellent, we booked on recommendation from friends who had stayed several times in the past. We had been told the food was excellent which unfortunately was not the case during our 2 night stay.

The evening meal we were served was of very poor quality. I had beef and my wife chefs chicken salad. My meal was at best warm and the vegetables' where in my opinion very undercooked and hard. The salad my wife ordered looked like it had been on the plate in a hot area as all leaves etc. where flat and discolored (yellow). The breakfast was of the same low quality with bacon as hard as the plate it was served on and sausage I could barely get my knife through. We were informed by the waiters that the chef had only recently been employed so thing may well improve (they have to).

We just love this beautiful hotel staff are very welcoming rooms are just stunning food is beautiful can't fault anything location is excellent trams and buses right outside indoor pool is spotless jacuzzi is excellent entertainment is good nothing to fault even Liz Brown the lady owner makes her appearance and Ollie her son is a lovely chap very friendly rooms are furnished to a high standard We've had 4 beautiful stays here this yr and will be booking again as soon as hubby is over his hip operation in sept

Everything perfect

The staff make this hotel they are a great assesst They are so welcoming from the moment you arrive The food is lovely and very fresh and good quality The swimming pool is a added bonus and it was lovely to have that The cleaners are great and the rooms were very clean the location is great with a tram stop right outside and a shop around the corner If you need anything night entertainment is good if you want to stay in and have that but overall a great stay we will be back.

The room of a night time was extremely hot even with the fan on Also the seating at dinner we found was abit close next to each other and you had to seat were you was seated the whole stay which we found abit uncomfortable

Everything! Updated room was spacious, clean and comfortable. Water pressure in the shower was really good. The food was varied and hot meals were hot. Staff were polite, friendly and helpful. The day trip mid-week was a pleasant surprise...even though it rained. Furnishings in the public areas were plush and very comfy, with a choice of sofas and chairs. Entertainment was varied every night.

Little niggles- chairs in the bedroom squeaked. It would have been good if there had been USB ports uncorperated in the sockets. There was an awful smell in the bathroom - possibly from the drain. Housekeeping dealt with it as soon as we reported it.

Lovely hotel in perfect location. Not in a noisy location but great connection to the centre. Staff has been lovely- always ready to help and answer any questions. Big shout out to Viktor who's been absolutely amazing at dinner/breakfast times. Always there to help with a smile. Swimming pool and jacuzzi very clean and modern. Also the food...excellent!

Nothing to do with the hotel but there was always some clinging noise outside after 5am (some deliveries??) that was always waking me up.

Brilliant hotel, pool was great! Entertainment was great, and food could have been alot worse! Most of the staff were brilliant and couldn't do enough for you, however 1 member of staff in the restaurant I felt came across a little abrupt.

Jacuzzi wasn't working, big let down, the stairs were very steep to get to the games room for the kids and our room. I have a fear of the lift so that wasn't an option for myself. A bit far out from the pier ect, and trams aren't always regular going that way.

Nicely decorated hotel. Staff were friendly and efficient. There were some renovations taking place and unfortunately when we got to our room there was no shower head in the shower. I went to reception and was assured that this would be sorted for us and were given 2 £5 drinks vouchers whilst it was done. The evening meal and breakfast on both days were excellent. We also enjoyed the pool and jacuzzi. We enjoyed the entertainment on the Friday evening.

My husband didn’t like the bed he thought it was too hard. It was fine for me. We didn’t like the entertainment on the Saturday evening called Pass the Popcorn. It wasn’t just that it wasn’t to our taste we just thought that they weren’t very good.

It was spotless. The room needs a makeover but it lacked nothing. It really was immaculate. The public areas were lovely. The pool area beautiful and clean. The dining and entertainment area was again clean and well decorated. There are plenty of lovely seating areas overlooking the sea. Toilets were kept fresh at all times. The staff were wonderful. From the moment we arrived we were welcomed. We couldn’t fault the food every meal was delicious. The staff simply couldn’t do enough. The owner is even in the kitchens helping. My husband met her too and like her staff he said she was so lovely.

Eventually maybe the room will get updated but it didn’t affect our stay. We will be back.