Staff - exceptional helpfulness and friendliness, cleanliness, standard of furnishings and fittings, attention to detail exceptional throughout with clear thoughtfulness for guest experience, welcoming chef's chocs in room, access to seafront, great outlook on seafront from the public areas, useful free parking. Hope they can keep these standards up past the newness.

First room I had over kitchen extractor really noisy but seamlessly changed when I complained. The 'high end' leaf teas in the room very unpleasant to undrinkable as were the coffees from the coffee machine in the room - ordinary teabags - e.g.Twinings - almost any supermarket brand would be better as would good quality instant coffee sachets! A small quiet lounge would be a welcome addition but the lack of this is not a disincentive for a return visit

The overall vibe was excellent and just what the refurb needed. It is stylish, clean, fresh and welcoming. Understated with hints of luxury everywhere. You have certainly capitalised on the location. Communal areas and guest rooms alike. Bed really comfortable. It was our 40th Anniversary and we were given an upgrade. The restaurant manager at lunch treated us to our wine. Lunch was simply delicious. The crab and battered samphire were so good! Thank you to everyone who welcomed us so well.

We don’t like Nespresso pod coffee machines and I wasn’t disappointed. We also don’t like milk in silly little sachets. The cushions on the room chairs slipped. The quarter light above the patio doors was locked so we had to sleep with the French doors open. No big deal, but felt vulnerable. (The key could not be found). The radio had not been tuned in and getting on iPlayer and ITV X was far from straight forward. An observation: the floors creak! Our evening meal was nowhere near as good as lunch. As if it was a different chef and it was a very different team of staff. They did respond when we complained, but not with the passion shown by the luncheon team.

Our room was warm and cosy,the bed very comfortable and Sarah the receptionist gave us a very helpful and kind welcome.We liked the fresh milk for the excellent tea and coffee making facilitiesWe appreciated the treat in the treasure box. The shower had a non slip base and was easy to operate.The room was decorated with a palette of sea colours.

It would have helped to have a few instructions about operation of the TV and delightful little Roberts radio and the coffee machine....all a bit too high tech for us. This didn't spoil our visit and is just a suggestion

Room was a decent size. Shower was excellent. Restaurant area was lovely and bright with a view over the sea. We enjoyed being able to walk out directly to the sea front. Staff were very friendly and helpful. We were served efficiently in the restaurant.

The duvet was far too hot even though we kept the room cold. Found it difficult to sleep. We had dinner on the Sunday but there were no roast meat meals left. The charred cauliflower had a sprinkle over it that tasted raw. The chocolate mousse was salty, why put salt on chocolate? Breakfast was plentiful but we weren't keen on the sweet potato hash browns. Prefer to have normal potato ones. Perhaps a choice?

Nice comfy room, clean and well-appointed. Lovely meal at the restaurant and a good decent breakfast. Nice location, with super walks underneath the cliffs and and along by the beaches.

There was some confusion about the Brighton Marathon which happened to be on the morning when we were checking out. Initially, we were that we wouldn't be able to leave the car park. When we questioned this and did our own research into which roads would be closed, it became clearer that this wasn't the case and that it was only one direction which would be closed to traffic, but it would be fine to leave the car park. With a situation like this, the hotel should have ensured that it knew exactly what was going on and then made sure that customers were given accurate information.

Great location. The sun shone and it was gorgeous to sit on the balcony and enjoy. Rottingdean is an interesting place to potter around. So many famous and interesting people have lived there. There is also great access to some lovely places nearby. I liked the style of the hotel and it's commitment to local and natural.. The staff were friendly and very helpful.

I wasn't blown away by the food. I had dinner in my room and breakfast in the dining room. There was plenty of choice at breakfast. I wasn't drinking, but there looked like there were some lovely cocktails made from local products on the menu.

An exceptional hotel. From the moment you step through the doors you know that this hotel is special. That impression remains throughout the stay. The rooms, the staff, the food and the service are 5 star. We have stayed in many hotels around the country, and The White Horses is up there with the best. Well done and thank you to all involved for our wonderful stay.

We did not like that we had to leave. It is the sort of place where you just want to stay that little longer to soak up more of the wonder.

Our room was absolutely stunning, spacious, well equiped, very comofrtable and with a magnificent view of the English Channel. The staff were very friendly and helpful, I especially liked that upon arrival they provide a small bottle of milk, with a fresh one delivered to your door the next morning. It is just so much easier to make a coffee or tea withou struggling with those silly little pods of UHT milk. Dinner and breakfast was very good as well. Location wise, it offers stunning views, right on the beach and with a lovely walkway below the white cliffs. We only went as far as Saltdean, but you can walk to Brighton if you wish. As for the price, I've stayed in more expensive hotels that did not offer such a wonderful room (with dinner and breakfast included in our rate).

Possibly a few more dishes on the menu? But just nitpicking.

Very comfortable room. Travelled with my adult daughter and she slept comfortably on the sofa bed. We got an unexpected sea view too, Service was great with added thoughtful touches e.g. sweet treat on arrival . Fresh milk provided in the room and outside the door in the morning. (no fridge in room) Decor was welcoming and not overwhelming. Free parking was helpful too. Staff friendly and informative. The refurbishment of the entire hotel has been excellent.

we dined in in the evening and I wouldn't recommend the fish chowder. Very underwhelming and quite expensive. Where was the fish? But it might have been an off night.

The Martlets was a stylish junior suite with seaviews. The attention to detail was impressive ie the old library book called The Martlets which a fictitious bird and the symbol of Sussex. Beautiful deco bathroom and lush roll top bath in bedroom to add to luxurious feel. Excellent policy of being able to park next to the hotel- not sure if it was a public or private car park.

Could not figure out how to control the air con which was quite noisy. When it came on, it was somewhat unnerving as it sounded as though someone was opening the bedroom door.