The bed was very comfortable. The shower was easy to operate, the room was a good size.

When I booked the room I asked for a disabled access room, it was confirmed that I had been given one. The problem is the bathroom is not set up for someone with a disability. There is a step up to the shower tray, which makes access in and out of the shower difficult, there were no handles to give you any sup[port while moving in or out of the shower. There were no support handles to help you get on and off the toilet. I can recommend whoever is in charge of these types of fitments should visit the local Tesco store and ask for the disabled toilet key. Take your camera with you and you'll see how a disabled access bathroom should be set up.

The reception staff were very friendly, and provided us the option to have a drinks voucher instead of having our room cleaned (as we were staying more than 1 night, which was great). We received one voucher per each night we stayed and didn't have the room cleaned. Each voucher was equal to £15 (£7.50 per person towards a drink to use in the bar/ restaurant). The room was spacious, and the bed was very comfortable for the two of us. It was a bonus that parking was free. We had breakfast, which included continental and hot food made to order, which was delicious.

On our first morning, we discovered our shower was blocked. However, we told reception, and they fixed this for us immediately. Our toilet flush possibly had a problem, as it went on for ages. Our room smelt a little like caulk (possibly from the shower issue we had).. although this wasn't too much of a problem. We would stay again.

Well presented room with good extras such as fresh coffee maker, tea, with biscuits and choloates. I also liked being able to forego room cleaning every day with vouchers worth £7 given instead, for each day of stay.

There were no hooks or rail by the shower to hang towels. One had to come out of the shower dripping wet and walk across the bathroom to get the towel from the back of the bathroom door. In the restrauant the menus offered were a bit short on vegetables and the very small amount of vegetable (singular) that came with a meal was practically raw. One had to pay extra for a side order of vegetable (broccoli)

Quality and space in the room was great, and the aesthetics were really nice. Great value for money, especially considering we booked late and turned up in the Easter holidays and for one of the biggest conferences. Free parking as well that's only a two minute walk from the hotel.

Not really a bad thing, just the shower was a little awkward. From the power of the blast of water, it kept facing towards the middle of the bathroom and soaking things, I moved it to sit on the hook higher up on the wall which pulled the shower cord taut and then stopped the water running, so I ended up having to hold it. But this really wasn't a big issue considering I was only there one night.

Nice room nice hotel friendly staff and good location

Horrible smell in room and hairs on the bedding. Was too late and tired to complain but housekeeping could have done a better job

Our club double with sea view had access to the terrace overlooking the marina - a real bonus. Bathroom, and shower in particular, were very good. Breakfast was tasty.. Key system for the rooms worked well. Quiet location - being away from the pier end of Brighton was a plus for us. Free parking. As much tea and coffee in the room as we wanted.

Room was small for the price we paid. Staff were very polite and helpful but occasionally could just do a bit more by way of service. We had to eat breakfast in the bar because we had our dog with us and we were forgotten about, so no-one came to take our order and then the 2nd time the breakfast took a long time to arrive. Reception staff are too glued to their computer screens and don't make eye contact with guests enough. You are dog-friendly as far as the hotel is concerned but there's no designated dog toileting facility - we had to go away from the hotel to the Asda roundabout to find grass. The signage from the boardwalk to the hotel could be better. The safe in our room didn't work. More storage space for clothes would be welcome.

Everything you would expect from a Malmaison - beautifully decorated, lovely bar, excellent breakfast and great location.

On both nights, the service in the bar was incredibly slow - there were plenty of staff on, and they were friednly but they just seemed to be chatted amongst themselves and we had to ask to be served by 3 different people. On the first night, they closed the bar at the usual time and moved everyone into a dimly lit and deadly quiet lounge area with no atmosphere, closed the bar doors then proceeded to shout and party for another hour between themselves. It felt like we had gatecrashed a leaving do.

Car park and entrance is confusing. Our room was small but comfortable as we only went for cheapest. My parents room was outstanding with balcony and lots of room. The hotel and stay is exceptional in every other way. We had Private Dining Room for family event. Abraham our evening attended was amazing, a credit to the hotel and nothing was too much trouble. He made our time there and we can't thank him enough. The food was delicious and well presented with thought. Top quality and nice choices. Breakfast was equally tasty and a vast menu of options. The event team leading up to the stay were also very amenable and very supportive. My only negative was they presumed we knew where the entrance to the hotel was and we'd never been. So finding the entrances and working out the car park was stressful along with loading and unloading. Particularly with a disbaled person. I was sent a brief on parking which needed a map of entrances on it and floor numbers. However once again a stunning hotel, with kind and thoughtful service from Abraham and Ellie. Thanks very much

As I said the parking and entrances tricky i would enter on road side by oddballs and go up in lift to 2nd floor

Food was great, especially breakfast and the room was really nice. We also got a couple of free drinks, as we were celebrating a special occasion. There was even free access to soft drinks and snacks in the day, which was a nice touch.

There was a lot of supplement charges for the included 2 course dinner (paid for in advance). A main/protein was included, but you had to pay extra for any sides. You could have a simple salad as a main (which was small), but then you had to pay extra if you wanted to add meat to it. To have a steak, you had to pay a £7 to £30 supplement on top (per person).

I think this is now my most favourite hotel. I spend around 80-100 nights a year in digs all over Europe and this beats most 'posh' 5* city centre hotels. I travel to Brighton regularly for work and usually avoid hotels in town and stay in a pub in one of the satellite villages. This time, I was asked to get somewhere central and chose the Malmaison by complete chance. It exceeded all my expectations. Fantastic staff that could not have been more helpful, clean, comfortable and quiet room with every facility you could ask for, great decor...restful and modern. Superb kitchen ! I ate in one night with clients, simply because it was convenient and the food and service was just amazing. Breakfasts were delicious and endless....I couldn't tear myself away from the view of the marina. Well done everybody ! I most certainly will be back.

Parking might have been difficult, as I was in a large vehicle that didn't fit in the car park. However, the receptionist called the coach park (50 yards away) and got me 2 nights in the secure coach park completely free.