The staff was very welcoming and so friendly. The hotel was lovely and clean too

Wasn't very organised.. no remote to the tv. When they came with three more remotes, they didn't know how to link them to tv. The chef kept calling in sick, so no breakfast, but didn't bother to communicate this to the people staying. So we got up early for no reason, then had to pay out more money to get some breakfast elsewhere.

The hotel is central, we were able to walk around easily, the beach is just across the road. Sainsbury and Morrisons are just 12min walk away, restaurants and bars are very close by. The staff were very friendly, and helpful especially Mike at reception. I loved the Double room with the balcony, the views were beautiful. It was so quiet in the night, no noise. We extended our stay which meant changing rooms, we were moved to a family room downstairs. This room was very big (3 double beds with a chaise) in one room. We sure loved our stay at The Lanes Hotel 👌 PS: We didn't have breakfast at the hotel.

The lifts don't work, Wi-Fi doesn't work on the 3rd floor, the noise from the room above the family room makes it uncomfortable to sleep.

The staff were very friendly, and the view from the room was stunning. Little details such as a dedicated make-up removal flannel and complimentary feminine hygiene products were a welcome touch that I've never seen at a hotel before.

The window didn't quite shut fully so it was a bit noisy, especially with the wind.

The staff were very friendly and helpful. Room was very spacious and clean. Our view from the room was beautiful as could see the sea from where we were. There’s a limit of on parking space in the front of the hotel, but we were lucky enough to find a space in the car parking area for our whole time of our stay. Location was very good as it’s in the sea front. Walking distance to the sea and only a few minutes walk to the Pier. A lot of cafes and food place near by.

The lift wasn’t working when we stayed and quite a bit of stairs getting up to our room. The room was a bit outdated but nothing really that bothered us.

Mike on reception. He's charming and so helpful. Breakfast was great, everyday. We were there for an activity on the Saturday and thought it would be nice to stay a few days, which was a very good decision. Location was lovely, right on the front, far enough away from the town centre not to be too disturbed but the nightlife but close enough to have the pick of the numerous places to eat, which we could walk to. So great & convenient we are booked in here next month for Brighton Fringe.

Room was too hot but we were advised how to turn the heating down. Sorted. Generally the hotel is a bit tired and our window rattled but we fixed that (temporarily)

We have been staying at the lanes hotel sometimes 2 times a month over the last 3 years. I will start with the positives the staff Josh, Micheal and the owner are delightfull proffesional and cannot do enough to help its always a pleasure to see them and have a chat.The manager Micheal is truly exceptional always wishing you a pleasant stay asks if you need anything and he like eveyone else is genuine actualy all the staff do this he is that extra. The rooms are well appointed comfortable and good facilities including teas coffee and biscuits location is excellent 8 min walk to the pier and just opposite the seafront. Myself and my partner truly enjoy staying here. The negatives are mostly to do with housekeeping unfortunately: the bed will not be made if you leave anything personal on it even a "PEN"!! (trully bizzare) Beds are not always made the next day even if left with nothing on it toilets are sometimes poorly cleaned if at all one toilet brush had hard dried excrement on it. Any reported issues to the reception are delt with swiftly and gracefully. For the price point I dont expect everything to be perfect and even with its few flaws its one of the best and friendliest hotels in Brighton. David and Demitri.

We have been staying at the lanes hotel sometimes 2 times a month over the last 3 years. I will start with the positives the staff Josh, Micheal and the owner are delightfull proffesional and cannot do enough to help its always a pleasure to see them and have a chat.The manager Micheal is truly exceptional always wishing you a pleasant stay asks if you need anything and he like eveyone else is genuine actualy all the staff do this he is that extra. The rooms are well appointed comfortable and good facilities including teas coffee and biscuits location is excellent 8 min walk to the pier and just opposite the seafront. Myself and my partner truly enjoy staying here. The negatives are mostly to do with housekeeping unfortunately: the bed will not be made if you leave anything personal on it even a "PEN"!! (trully bizzare) Beds are not always made the next day even if left with nothing on it toilets are sometimes poorly cleaned if at all one toilet brush had hard dried excrement on it. Any reported issues to the reception are delt with swiftly and gracefully. For the price point I dont expect everything to be perfect and even with its few flaws its one of the best and friendliest hotels in Brighton. David and Demitri.

Unplesant Surley Receptionist. Lift out of order for one month.

Great location just across the road from the beach and just to the east of the pier. Our room was perfect for a family of four with two double beds, a sofa and plenty of space. There was a bath which is always handy with young children and the staff were great. Mike was particularly friendly and great with my kids. The hotel is in easy walking distance of the pier and the shops and attractions along the seafront. There are food shops, restaurants, and cafes along St James's Street just around the corner towards town or going the other way is Kemptown which has some great coffee shops and pubs. We walked everywhere from the hotel - up to the North Laines via The Pavillion,, to the shopping centre and through the Lanes down to the seafront again. Weather was pretty terrible but there is so much to do in Brighton it really didn't matter.

Breakfast was so good. The Herb Garden breakfast is one of the best veggie breakfasts I’ve had. Also plenty of additional choice including home made banana bread. We had to leave before breakfast on checking out and chef was kind enough to make my husband a bacon sandwich to take with us. Staff were all lovely and friendly and so helpful.

Was nothing not to like, except the wall outside the balcony doors needs attention and the rooms could do with a bit of tlc as they are a bit tired but they are so clean.

The welcome I got from Mike was really warm and sincere. He gave me a couple of recommendations for somewhere close by to eat, and he just could not have been more helpful or friendly. The room was a great size, and very clean indeed, my only criticism is the decor/soft furnishings/furniture are all a bit dated and mismatched in colours, but everything worked and it had everything you could possibly need. The shower room was equally clean and well equipped. The bed was the best bit! It was the comfiest mattress I ever slept on, and even the pillows were just the right ratio of squishy mess and firmness. The bed linen was very good quality and cool and comfortable. I’ve tried lots of B&B’s/Hotels in Brighton, and this is one I would have no hesitation in returning to.