Clean, warm, comfortable and well equipped for two people. The location was perfect for us.

Appt 3. The entry into the shower, around the chicane of the heated towel rail, is extremely narrow. Unsuitable for a large person, or someone with less than 100% mobility. Urban are in communication overdrive and technology making them annoying to deal with ( 12 emails after the initial booking.com confirmation) incl parking reservation. The hunt for wifi details amongst their emails was frustrating and asking for checkout confirmation 70 mins after check in time was too much.

The apartment was spotlessly clean and well equipped. Though small, it was just right for a stay of one or two nights. The appeal for us is that it was near our daughter's university accommodation. We were allowed to park before check in time which was a Godsend as all parking in Bristol seems to be permit holders only.

There was no instructions for anything so it took a while to work out how the shower switched on and we weren't sure whether we had actually switched the heating off; it was very warm in the apartment. Some instructions would just save guests time and frustration fiddling around with appliances

Loved the layout of the two-bed apartment splitting the living and bedroom areas. Clean and modern furniture and appliances. Good location in Clifton area, but not too far up the hill. Had no issues with app door locking/unlocking system, but I did have full signal at the time. Staff were very quick to help with my querying messages.

Liked everything about property, but only two gripes I could give would be the view from the rear balcony/garden as it was a small hill with a barbed fence (but it was great for privacy) and the photos/amenities were not properly explained on the booking (for the better) as we received an Ensuite and main bathroom, but was only expecting a single bathroom - always a plus, but could be advertised better unless I missed it...

The studio room was well appointed, clean, well maintained. I liked the partition separating the living area from the bed and the presence of a washer/dryer. There was weekly cleaning service. The checkout was very convenient.

They use a smartphone app as a key, so if I didn't have a smartphone (as with 10% of Americans) I would not have been able to rent / access the accommodations. I would have appreciated paper towels and extra trash bags, but they did have the other amenities, such as soap, dishwasher pods, washing machine pods, etc.

The apartments are absolutely great - clean, spacious, and equipped with modern appliances. Everything is well thought out, with a relaxation area and even a workspace if needed. Everything exceeded my expectations - just fantastic!

The only issue was the electronic key. It didn’t work for me. During the day, it wasn’t a big deal, but in the evening, when I came back from a walk, it stopped working again. The booking office was already closed, so getting back into the property became a real problem. The keys in the app weren’t reliable, and even the physical key they provide didn’t work properly. If not for this issue, it would have been a perfect 10/10 stay.

The location was great and the apartment was just what we needed. There was plenty of tea, coffee etc which is always a bonus and the kitchen area was spacious. The bed was extremely comfy, we slept really well. We were on the third floor and didn't hear any noise either from other residents or from outside. There's a bus stop right outside if you want to use public transport and it's a short walk into Clifton. Would definitely recommend.

The only thing that I could have done with was a full length mirror! The only mirror was in the bathroom so for getting ready to go out, an extra mirror would have been useful. Not a negative though as we managed.

Everything else,great.Clean,warm,nice coffee, tea,milk,hot chocolate, and for whoever cooks, the basics are there.Washing machine and a dishwasher (a home from home)Great places to eat nearby. Walking distance to the centre (one likes walking). Flat was on the 3rd floor, if you have mobility issues not recommended. Bed and linen are great. Gown and slippers,great, and beautiful toiletries .I stayed for a night but would definitely come back.

Not much,but for the sake of completion, the shower door isn't closing greatly, so one had to be mindful of the water. Use towel strategically.

Lovely location, easy to get to, handy parking. Very clean and cosy Great facilities Fridge Microwave Dishwasher and good supplies for the dishwasher Washing machine Would be good for a longer stay Amazing amount of power points

Only small issues, was a little cold overnight and no extra blankets (I tend to feel colder than most, so a me problem) There were some steps down through the first door which were a bit of a surprise, but again, I'm quite clumsy Couldn't get on the WiFi TV had an issue with 'normal channels' Would also note, on second floor and no lift

This apartment works on an app that you download to your phone and you use to get in the front door and your apartment - it made it all very smooth and easy- The apartment was beautifully clean, bedding was high quality and very comfortable. lovely rain shower plenty of hot water lovely toiletries and robes which was a bonus. The communal areas were very tastefully decorated and it is a beautiful building. IT is in a residential road but a few minutes away from lots of place to eat and shop and cloe to the downs and clifton village as well as the town centre if you are happy to walk for around 3o minutes. There are also regular buses which run past the bottom of the road.

We did use the kitchen - which could have done with a few more of each item - but there is a dishwasher for you to use. There wasn't any cleaning cloths or kitchen towels to clean up any spills

Fantastic accommodation, very clean and spacious in a great location. Communication from the owners was excellent. Fully equipped with everything needed for a self-catering stay. Lovely crisp white towels and bed linen. Very comfortable beds. Loved the little extra touches like teas, coffees, milk, shower/bath soaps and shampoos, hairdryers, fan etc.

Nothing - all good. Just one little suggestion - some bigger pans would be good. I cooked dinner and breakfast for 4. It's not a big deal, but I had to do in 2 batches due to the small pans.