The staff were friendly, the style of the hotel was great, air conditioning in the room made it really comfortable when getting ready and during the night, the wifi worked great. All in all a really good experience. I also liked that the hotel offered you a free drink from the bar in exhange for skipping room service, environmentally friendly and appreciated, good initiative.

This is not the hotel's fault but if you're coming in by car then there isn't any on site parking so there are neighbouring multistory car parks to leave your car in. I googled the NCP the hotel recommend on Rupert Street but I opted not to leave my car there because the reviews show alot of car windows getting smashed in. I parked my car at the Cabot Circus car park as it was much more secure with CCTV ect, I might recommend others do the same. Still park outside the hotel to drop off and pick up you're luggage, the hotel looked after my luggage whilst I was away picking up/dropping off the car.

The bed was superbly comfortable, the bathroom extremely stylish, with loads of hot water and very nice toiletries provided. The range of beverages provided was excellent, and we were each provided with a free bottle of water every day, which Is a very nice touch. The restaurant had a relatively small but interesting menu, and the food was delicious.

We are quite elderly and eyesight is not as sharp as it used to be. So the bedroom needed more lighting options. The bedside lights were fine, but the room needs an overhead light as well. It was so dim that it was almost impossible to see inside the cupboards. Also, a magnifying mirror would be a handy and welcome addition.

We had the most wonderful stay at Hotel du Vin Bristol city centre. Our suite was lovely, the amenities were fantastic. The staff were charming. We had dinner in the Bistro, the food was absolutely delicious and very good value. Our waiter was delightful - very funny and attentive. It was a really fantastic night. We booked on a whim as happened to have a night free without the children and it was the best thing we could have done. We felt utterly spoilt.

My only perhaps slight negative was that I didn't find the bed as comfy as expected and the duvet and pillows appeared to be duck or goose down. As a personal preference I don't like that but it's really a small issue for what was otherwise a perfect stay.

The bedroom was superb and the bathroom equally good. Good to have the bath and shower separate from the bedroom, as now seems to be in vogue! The whole hotel was of a good standard and the staff were helpful and courteous. Breakfast was as always excellent at Hotel du Vin. The building, a coverted sugar processing warehouse was interesting but had all modern facilities. We walked from the location into an interesting part of the city within a few minutes. Not cheap but you get what you pay for!

Parking was not easy but we just happened to find a space on the pay&display ouside at reasonable cost and possibly cheaper than the hotel's own spaces.

We parked in the NCP car park on Rupert Street… no more than a five-minute walk from the hotel. On arrival, the staff on reception were warm, welcoming and helpful. Our (deluxe) room was large and comfortable and the cleanliness of both the bedroom and the bathroom was excellent. The staff in the hotel bar that evening were very friendly and the staff in the breakfast room the following morning were equally as friendly and very attentive. The breakfast menu was varied with plenty of options to suit many different tastes. Fresh banana bread was on offer on the morning of our stay!

It didn’t affect our stay, but I imagine that somebody with poorer eyesight may struggle in the room that we stayed in due to a lack of brighter lighting in the bedroom area, although the lighting in the bathroom was fine.

Exceptionally spacious room for Bristol City Centre. Well appointed, beautiful bathroom and the attached Bistro was out of this world. A culinary and staying experience I will not forget in a hurry. Luxury and French style in abundance.

Bed was a little soft for our tastes and a neighbouring room had people partying, playing very loud drum and bass music until the early hours which kept my wife awake until 4am - this should have been dealt with by hotel staff, as I'm certain we were not the only ones disturbed by their inconsiderate behaviour and it tainted an otherwise perfect stay.

The staff were excellent, going above and beyond for my partner and I during our stay and ensuring we were completely comfortable. The room was a wonderful surprise - it's hard to judge the size and amenities of a room just through pictures on a website, but it massively exceeded my expectations. The room was ENORMOUS, with a luxurious super king bed, big bath and cavernous shower. All in all it was the perfect getaway and we definitely plan on returning in the future!

Everything about the hotel itself was faultless. However the parking facilities were lacking, and even though it is located in central Bristol, £25 a day is pretty steep!

Our room was larger than expected and the bathroom superb. The breakfast was very good - We would definitely recommend this hotel and would happily stay here again. All the staff we encountered were excellent, friendly and helpful. A credit to the Hotel du Vin.

I think a Nespresso machine in the bedrooms would have been a nice addition, and perhaps a choice of earl grey tea (there were multiple fruit teas available but just English Breakfast tea in the traditional tea range) I didn't like the coffee machine self serve at breakfast and the fruit salads were not fresh as I had some 'fizzy' fruits. All that said, for you to get an 'exceptional' rather than a 'superb' rating.

My room was spacious with a gorgeous bathroom and tub - heaven! The staff in reception were terrific (two ladies) and helped me with my bags, a fan for the room and parking on the second. The location was terrific for exploring Bristol.

I had dinner the first evening I arrived and a lovely exchange with the restaurant manager. I ordered sole meunière. When it arrived I was suprised that the server didn't debone the sole at the table, nor did she anticipate my need for an extra plate on which I could deal with the bones neatly. Given the GBR 50 price tag for that main, I expected tableside fish service, which is typical for that dish. I asked another server for freshly ground pepper and he just plopped a pepper grinder down on the table and walked away. Although the food was very good, for a meal with a total price tag of over GBR 115, I would have expected better service,

The room was very nice. The toilet/shower door is see-through, which wasn't an issue for us. We didn’t eat at the hotel, but the location is excellent—just a 5-minute walk to Pipp & Co Café, where we had breakfast.

One of the key things I looked for was a hotel with parking. I must have missed the fine print stating that parking needs to be booked in advance—and even if I had seen it, I only booked the room a day before. Unfortunately, I wasn’t able to get a parking spot at the hotel and had to pay an additional £20 to park on the street nearby.