The hotel is in an excellent location, right by bus stops, right by the water, and with easy access to anywhere I needed to go. Staff were friendly, helpful, reaponsive and accommodating. The room was nice and clean with a very comfortable bed, and the amenities provided were a nice touch.

Shower and sink setup are a bit awkward, it's hard to wash up without getting water everywhere, and I had to keep asking for an extra hand towel to wipe up the excess water around the sink. Not a huge issue, but there was a bit of miscommunication with the housekeeping staff, where they would either not remove or replace a used towel that I had placed in the tub, but the next time they would remove perfectly clean towels from the racks, which I was planning to reuse. I ended up leaving notes with explicit requests on what to do with the towels.

Lovely hotel in a great, central location. On arrival, we were upgraded to a room with air-conditioning, which was greatly appreciated on one of the hottest days of the year. The room was light, airy, and cool. The bathroom had a good selection of toiletries We had a lovely view across the dock and beyond. Staff were polite and friendly. There was an excellent selection available for breakfast in a beautifuly set out restaurant, again, with views across the river. We enjoyed a cocktail in the bar on our last evening. There was a very good selection of drinks available and very well priced for a hotel bar.

Maybe need a loo brush in the bathroom. Whilst the rooms are serviced daily, it's nice to make sure the loo is clean in between being serviced.

Clean, comfortable room with all that we needed for our two night stay and we had a wonderful view from the 6th floor. The air conditioning was a life saver during such a hot weekend. The reception and bar area were impressive and the easy access from the car park was appreciated. There were plenty of options for breakfast and all was top quality. All the staff we encountered were helpful and polite. Overall we were very impressed.

Although a coffee pod machine was on top of the desk we only found the other coffee and tea equipment on day two of our stay. It would help to have this information clearly provided.

The staff at the Bristol hotel were so friendly, particularly the waiting staff in the restaurant/breakfast room. Many of the waiters/waitresses were university students. They spoke so well and their customer service was excellent. Breakfast was buffet-style with a lovely selection of hot and cold food. Room service was also available for breakfast but I did not choose this option so I cannot comment. My room was quite big. A deluxe room. However, it overlooked the 'ferris' wheel and the bars etc so it was very noisy until late into the night. The bed was very comfortable though with soft fluffy pillows so it didn't take long for me to fall asleep! I chose this hotel for the proximity to Bristol Temple Meads station which was less than a mile away and easily accessible on foot. The walk to Cabot Circus took around 15 minutes.

room service ends at 10pm. Not ideal for anyone who was looking for a late night snack!

Very comfortable room on the top floor, overlooking the docks. I had asked for a quiet room, and the hotel staff did in advance warn us that this might be difficult consistent with a dock view on weekend nights. It clearly is a buzzing place, with a great nightlife, but the double glazing of the room meant we were able to sleep and relax in spite of the nightlife so nearby. I do wonder whether we might have been a bit warm in the room in high summer without the windows open, but this was not a problem for our stay. The staff are very friendly, the breakfast delicious, and this hotel is in a great location to walk and get to know the city, and for a regular bus to Clifton village. It was great to have a car park, but we did not need our car for our trip.

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Wonderful location with parking next door. Warm welcome from reception and information shared regarding our stay. Our room was on the 6th floor overlooking the Harbour. Views were beautiful both day and night. A very comfortable room with refreshment facilities included. Great to enjoy a coffee with a great view. Comfortable bed ensured a comfortable rest overnight. Having experienced the warmest week thus far this year we were extremely grateful for the air conditioning (it would have been unbearable without it). Special mention to staff at Breakfast. Honestly the BEST customer service we have ever experienced! Having a slightly later check-out time allowed us to enjoy breakfast with ease and enjoyed the harbour view once again. Wide breakfast selection too. Check-out was smooth and again staff were extremely friendly and attentive. We will definitely return in future.

This didn’t affect our stay but fresh juice at breakfast was very weak/watery and sausages were very dry. Coffee wasn’t the greatest either.

I had an amazing stay at this hotel! Everything was super clean and tidy, and all the staff were incredibly friendly and welcoming. My room was absolutely perfect — spacious, beautifully decorated, and I had the most stunning view. I had also requested a room with a bath, and it was ready exactly as I asked, which made my stay even more special. As I was visiting the city to celebrate my birthday, I was so touched to find a "Happy Birthday" card, chocolates, and 2 gin waiting for me when I arrived — such a thoughtful and sweet gesture that made me feel truly celebrated. I couldn't have asked for a better experience. I would definitely stay here again and highly recommend it to anyone visiting the area!

Everything!! Congratulations to The Bristol Hotel. Impressed by ALL of the friendly staff at reception, the bar, at breakfast and the housekeeper who wished us a good journey home. Loved our classic room (big comfy bed, spotless bathroom with generous toiletries & fluffy towels). Great breakfast buffet - included vegan sausage & pastries ***** We arrived by ferry from the station (the city centre stop) & the location is perfect for exploring on foot with restaurants, cafés & pubs all around and after a busy day we enjoyed relaxing in the hotel bar with a cocktail. It's a short walk to College Green for a bus to Clifton suspension bridge. We took a guided tour (Blackbeard to Banksy) which also started at College Green, definitely recommend. The museum M Shed is 5 min walk.

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First of all, I have to express my gratitude to the hotel for allowing me to change the date of my stay due to hospitalisation when I was not automatically entitled to do so. Additionally I wish to express my appreciation to the receptionist Neomi (?) for upgrading me just because she could. Very sweet. My first impression of my room was one of quality. Not many hotels at this price provide fluffy white dressing gowns and slippers or quality toiletries. The bed is super comfy. The location is excellent. Other reviews state the hotel is dated. Whilst this is not untrue in some respects, it is not so in others eg it provides an up to date large screen TV and a very modern coffee machine. The dated furniture is still elegant.

My first impression deflated somewhat when I found cleanliness lacking. I would normally not mention this as cleaning staff are often low paid and overburdened. However, it was too consistent to overlook. There was a long black hair on my dressing gown, three hairs in the bath, an accumulation of dust on the otherwise beautiful table lamps, finger prints on the elegant round mirror, crumbs on the chair and a few bits of fluff on the sheet. What a pity. It would be interesting to see if action has been taken to rectify this if I return in August. I pray management take on board that low pay and a high workload may contribute to this shortfall.

The hotel was well placed in the old town of Bristol with a car park right next door, which was handy. £18 for 24 hours parking. The staff were super helpful and friendly. The room was modern, clean and super well stocked with lovely toiletries, tea, coffee and biscuits, armchair and pouffe and large selection of TV channels. I never sleep well 1st night in a hotel but the room was nice and quiet.

I would love to have had the option of hypoallergenic pillows and maybe firmer ones too. We opted for no breakfast as, on the surface, it seemed a little pricy - but I can't verify this as I didn't experience it - it may have been the best breakfast ever!