Bristol Marriott Royal Hotel is a luxurious hotel providing 5-star service. The breakfast is excellent, with good-quality food, a good view of Bristol Cathedral and excellent service from the staff. The staff members at the check-in counter are of great and exceptional service-minded. Big compliment to Jossie, Jamie, Kim, the lady with black hair at the reception counter on 11 Sept in the morning, the male staff at the reception counter on 12 Sept in the afternoon time and the housekeeping. All of them made us feel at home! We will be back again and again!

The housekeeping could have consistency in providing amenities. On the first night we checked in, we had no floor mat in the bathroom. This can cause safety risks to guests.

Location excellent. Breakfast just OK - fruit salad was just large lumps of apple and some pineapple( when pineapple already on offer separately) seemed short of staff to clear dirty plates from table and refill buffet. Poached eggs and fried eggs rather cold. Mushrooms were delicious, and so were pastries. Bacon rather underdone. Very comfy bed, spotless bathroom

See above. Cleanliness generally excellent, but my first impression of the hotel was visiting the basement loos before check in - the painted doors inside the cubicles looked filthy and worn - made me a bit worried about how the rest of our stay would be ! These worries unfounded however. Rather haphazard refilling of teabags in our room, last day we just had English breakfast, no green tea, ( I know we could have asked for some )

Two nights in Bristol doing regional university scouting. Rooms were classy, spacious and very comfortable. Bed and bedding were comfortable and clean. In room amenities - TV, coffee service, safe, all operated correctly. Nice bathroom. Beautiful and comfortable breakfast room, and excellent breakfast. Friendly staff who oriented me on where to find a sports bar and helped me go through bins to find an essential piece of paper that had fallen out of my pocket at breakfast. Couldn't have been more pleased with the stay. The location, close to the university and the riverfront, is ideal, and the hotel has internal-facing rooms on a courtyard for those who need quiet. We made the walk to/from the train station four times, and it was about 20-25 minutes, over generally flat ground, and quite emjoyable as central Bristol is really lovely.

The signage to find the rooms and lifts was perhaps a little confusing. It's a large hotel. But this is a minor complaint, it was a thoroughly enjoyable hotel.

Luxurious and great location, clean, comfy rooms and building. Miller and carter was lovely! Breakfast was amazing.

Hotel parking was very tight larger 4X4’s would be a struggle to park. I also didn’t like the walk from the car park into the hotel it was a little creepy. Breakfast seemed a little unorganised, we waited for approximately 20 minutes to be seated and was seated in someone else’s seat then all the staff were having conversations about turning people away and we’d pre-paid so I wouldn’t have been happy. However the food was unreal!! Some of the staff didn’t speak English and didn’t know what I was saying to they just kept walking away when I was asking for things.

Great location. Rooms comfortable and quiet

Nothing but staff engagement was mixed. Front desk staff were great and the gentleman who checked us in was fantastic. In the morning, my daughter and I made our way downstairs saying good morning to the cleaning staff but was completely ignored. Even when we offered the lift to the cleaner and we waited for the next one - there was no acknowledgment. On arriving in the restaurant for breakfast completely ignored by a gentleman at the front entrance as he rushed around between a till/ computer on the right hand side and the front desk area. Not even an acknowledgement that someone would be with us soon to seat us.

The room was exceptionally clean. The bathroom was well equipped and we enjoyed the space available in the room. The bedding was clean and comfortable. The mattress was comfortable and roomy. The tea and coffee making was good and we were able to adjust the temperature well for sleeping. Overall one of the best hotel rooms I have used. The location for the city centre is excellent. I do not think there is a more well located hotel to access all the sights of Bristol.

The parking in the basement is tight and if driving a larger car you do need to be careful not to accidentally hit walls and pillars. The parking was charged extra, which whilst expected always feels like a con.

The staff in the hotel and also restaurant were excellent . The food was very good too. It was lovely that we had a free donut for afternoon tea in the lounge . It was a lovely little touch that made the stay extra special for us . We also loved the fact that before and after diner there was a great lounge area to relax in. The parking was expensive but the going rate and really handy for the hotel and central bristol . Secur8ty seemed very good and staff were very quick at moving on and out any less desirable that trued to sneak in and rest on the sofas . We really appreciated that. The rooms were wonderful and bright .

The pa8nting on on bedroom wall. It was quite scarry . Graffiti background but with a massive face in the centre starring at us. I felt it was fallowing me round the room .

I had a wonderful stay at this lovely, historic hotel in the centre of Bristol. The grand reception and elegant corridors add to its charm, creating a truly aesthetic and welcoming atmosphere. The staff were incredibly friendly and attentive, making my stay even more enjoyable. My room was spacious, well-appointed, and comfortable, featuring a large, cozy bed and a modern, clean bathroom. It was the perfect space to relax after a long day. The Miller & Carter restaurant on-site was excellent. The waitress was friendly and attentive, and the young man at the bar provided great service. The food and drinks were delicious, and the overall dining experience was fantastic. Great value for money, and I would definitely stay here again—whether for business or a trip with family. Highly recommended!

The car park was easy to access with plenty of spaces, which was convenient. However, it would be great if hotel guests were offered a discounted rate instead of paying the standard charge applied to day visitors.

The hotel is magnificant and in the most perfect location the car park under the hotel just made our stay even easier as we jad travelled from Wales to go to the theatre which was less than 100 metres from the hotel. Our room was on the ground floor and was immacculately clean and so well equipped. The beds were super comfy and the room so quiet we actually over slept it was so tranquil! Breakfast was in the Miller and Carter restaurant which is within the hotel and the buffet style was plentiful and food delicious. We actually ate in the restaurant before the theatre again making our stay so easy! I would most definitely recommend this hotel and definitely stay there again for any visits to Bristol a big shout out to all the staff they work hard and were very professional well done Bart in the restaurant you are a superstar!

Nothing!

We stayed at the Bristol Marriott Royal Hotel from 29th to 31st December to celebrate my husband’s birthday, and it was a wonderful experience. The room was spacious and comfortable, with plenty of space for the three of us. Our ten-year-old son especially loved his bed, and we enjoyed a lovely view of the docks (or is it the Harbourside? Either way, it was beautiful!). The hotel’s central location was ideal for exploring Bristol, as we were able to walk everywhere with ease. Having the car park right under the building was incredibly convenient too, especially with a child in tow and the chilly December weather. It made getting in and out hassle-free, which was a huge bonus. The bar was another highlight—stylish, welcoming, and the perfect spot to unwind after a day of exploring. Overall, the Marriott Royal offered everything we needed for a comfortable, memorable stay. We’d definitely recommend it to anyone visiting Bristol, whether for a special occasion or a weekend getaway.