Owners and staff were very pleasant, we arrived earlier than expected, and they were closed at the time. However, one phone call and they came and assisted us straight away. Service was fantastic, and the room was very clean and tidy. The location was convenient for multiple excursions around Northumberland, and it's situated in a beautiful spot. Good selection of food and local beers and a really nice atmosphere in the bar in the evening. Enjoyed reading the facts about the castle's history and was happy with the experience. N.B. Just on pricing, the price we received included discounts, and this to me made it a fair price, without discount I would probably mark down the value for money.

Food was a bit pricey for what it was, I had the salmon and Teriyaki sauce with rice. Rice and salmon were a bit bland, and the rice was overcooked (over boiled?). At breakfast had to inquire about the extra sides we had ordered, and the sides came out short with the follow-up sadly. The black pudding was overcooked, which is a shame because the evening meal the black pudding in tempura batter was delicious! (would recommend) and my wife enjoyed her burger.

We chose this location as we were doing a trek along Hadrian's Wall for Marie Curie, so it was well placed. We arrived fairly late in the afternoon so decided to try out the restaurant for an evening meal. The staff were lovely and accommodating and the food was delicious! The bar had a nice friendly atmosphere. Unfortunately we had to leave prior to breakfast time, but the staff ensured we had the option to take a bacon sandwich away with us early and some extra snacks with water which we thought was a nice touch! The room itself was clean and cosy. The shower got very hot which was good. Overall this was a very pleasant stay thank you!

There wasn't much to explore in the immediate vicinity. But this was a nice quiet residential area.

Our stay was absolutely perfect from start to finish. The food was exceptional, full of flavour and beautifully presented, and our room was just as impressive, spacious, stylish, and incredibly comfortable. The bed was soooo comfy, we didn’t want to leave it! We were welcomed by a lovely young lady at check-in who couldn’t have done enough for us, friendly, professional, and genuinely helpful. Gary was a highlight too, keeping us entertained with great conversation and sharing the fascinating history of the castle. A truly memorable experience, we’ll definitely be back!

N/A

First and foremost the warm welcome, the room was lovely, the staff member who showed us to room etc were very attentive. Next food, delicious and plentiful you will not be disappointed. This couple provide a fantastic service and so do their team.

I didn't really have any issues. A very small down mark on cleanliness, essentially there were some cob webs and spiders but hey it's winter, it's a castle and they were high up. the place it that cosy that if I were a spider I would try to stay there too. Remember Robert the Bruce they are also very motivational wee creatures so if at first you don't succeed try try again.

The staff were so friendly and really helpful. We enjoyed our evening meal the first night so much that we booked in again for the second night. The breakfast was also really good. Our room was bigger than expected and the beds were comfy.

The shower wasn't particularly powerful (as suggested in other reviews). The room was quite light and could have done with another bedside table. Wifi was poor.

Beautiful location and the hosts were absolutely marvelous. After a long drive we were welcomed into the lounge where the locals welcomed us in like we were regulars. The property is so unique and cozy.

The only thing was that our room didn’t have heat (water pump issue) so it was a chilly night, but there were plenty of blankets to keep warm as we slept. It was going to be fixed the next day so I’m sure it’s not a normal problem.

Amazing owners who went out of their way to help us with our travels due to taxi shortages, giving lifts to and from station and local attractions. Gary is great company made us feel very welcome and is full of amazing fun filled banter. Carol is an amazing cook, her pie was so delicious, my husband ate it three times in a row! The rooms were warm and comfortable with tea making facilities. The bar entertains locals too who were all friendly and welcoming.

No other facilities in walking distance so had to rely on owner for lifts. Really needed own transport as local trains were cancelled several times.

From the moment we stepped in we felt welcome .the owners can't do enough to help you.. The rooms were spotless with good quality linen. They had a private new year function on .However we were asked would we like to join in as they would make room for us.UNfortunatly we had other plans. The 2 bar staff were really friendly . The compare Phil for the night was so funny and entertaining setting up the tables for the nights entertainment.Food was 5star both our evening meal and our breakfast.Good quality food cooked well. Thank you for our incredible stay.we will be back

The fact we could stay longer

Has a nice feel as soon as you drive up to it, we stayed in an outside room, had 2 small steps into a small private outdoor area which was lovely for relaxing before retiring to bed. Katie looked after us for our evening meal, 10/10, excellent service, very friendly and helpful, always smiling

The water pressure for shower wasn’t the bast

warm welcome from hosts Carole and Graham on arrival and throughout our stay . Graham shared the history of the place and even the resident ghost ! room was warm and cosy and spotless , great night sleep ! food was exceptional and hearty and at such a reasonable price ! can't wait to return hopefully in the summer so can fully enjoy the surroundings and walks . will be recommending this little gem !