This was our 3rd stay at the Broadcroft in a year as we have family who now live in Kirkintilloch. The staff here are outstanding. We frequently stay in 4 or 5 star hotels in Scotland and the staff at the Broadcroft are without doubt the best trained, professional and welcoming. The rooms are small but super clean. The shower room is excellent.

Double beds ( but rooms are not big enough to accommodate King size) with uncomfortable mattress Breakfast used to be better when it was freshly made. Now it is all buffet style. Haggis, black pudding and sausage were very good. Catering scrambled eggs and mushrooms awful. Toasting machine, as with all hotels, 1 go is not enough, 2 goes burnt! Also, my pet hate- cheap tomato ketchup. I did see someone asking for and getting a mini jar of the real stuff, but the ketchup in the bowls beside the buffet was bad. Note to all hotels and caterers - cheap ketchup can ruin the best cooked food. IT HAS TO BE HEINZ!!

The breakfast was lovely. The care in making the food and was so fresh. Their handmade mustard sauce is delish. Food and drink portions were a good size. The rooms were so clean and a nice size. The rooms get quite hot, and there was a standalone fan is in the room where needed, which helped. Adequate supplies in the room for a cuppa.

When we arrived at reception, the receptionist, didnt tell us when check out was and other check out options, wifi code and times for breakfast and where this would be. She did ask if we had been here before of which we replied no. So I had to contact through booking.com for the information after we were up in the room.

The things we liked the most was the area, the shopping vicinity was nice and close. Pauling who was the receptionist when we arrived was very helpful and knowledgeable, and couldn't do enough for us. Along with another blonde receptionist. The room was amazing plenty of room in the bedroom and plenty of windows.

The thing We didn't like is there is no elevator in the hotel , so no good if your disabled and couldn't manage the stairs so unfortunately because of this we won't be back. The Scottish breakfast mushrooms weren't done enough for me they were still raw and the bacon was anaemic not done enough for my liking.

I stayed at the Broadcroft as my first port of call on a multileg walking holiday from Glasgow to Edinburgh along the canals. The hotel was easy to find and the check in receptionist was lovely. My room was very comfy and modern. The food was AMAZING, both in the evening and at breakfast (the latter is amongst the nicest I've had anywhere on my numerous trips!!!). Furthermore, the view from my room of the surrounding hills was amazing, great start to my holiday.

There wasn't an obvious lift to the bedrooms, which would have been nice after travelling all day- this is my only minor critique.

The front desk people were just lovely when I first arrived and in answering little questions whilst I was there. The breakfast options are excellent with hot and cold choices. I had fresh fruit salad with thick creamy yoghurt, fruit juice, a pot of tea and cooked breakfast. I asked for black pudding and poached egg which was an off menu combination and it was served for me without a blink of the eye. I left my iPad in my room and the lovely front desk came to the rescue with charm and efficiency.

Third Time I have stayed here and I don’t think it will be the last. I have family nearby that cannot accommodate me so this is a great choice. The restaurant and bar have great food at very reasonable prices alongside friendly staff. I said to my Wife that the hotel is becoming like a home for me.

The stairs to the room can take it out of an old man like me at times. And the water sometimes can take a while to get to a hot temperature or lose it completely leaving you with a cold shower when you don’t want one(which perhaps isn’t a bad thing) lol

The hotel had a modern feel and was in a good, quiet location. The staff were friendly, the food and breakfast were great, and the bed was very comfortable. I also appreciated the tea and coffee making facilities in the room.

The room didn’t feel completely clean. There were stains on the walls and bed sheets, and the toilet brush had residue from previous use. As I was staying for work, I also found it inconvenient that there was no desk or workspace available. Although, the chair in the room did help when paired with the bed.

Everything from the ease of parking to the friendliness of the lady on reception, hotel had a contemporary feel about it with a very relaxed atmosphere and ambient background music, room was very clean and comfortable, shower/s in room was awesome, checked in late and had tea and a few drinks before bed for work next day …. Asked reception where we could buy some biscuits to have with a coffee and the lady on reception said she could find us some biscuits in the back to only fetch myself and colleague a full tray of biscuits out. Slept great and completed our installation in the town to return to the hotel where we both had a lovely cooked Scottish breakfast.

Nothing to dislike here at all

I wish I could give 20/10 rating. We have discovered the hotel by accident while slowly making our way home to the north of Scotland. We decided to make the most of the good weather we've had so little this year. We made a last minute booking and when we arrived short while later we were welcomed by a lovely, cheerful lady who made a very good first impression. We've gone up to check out the room, which some might find small, but there is nothing to complain for the price you pay. Even if you might find the room a bit small, what definitely makes up for it is the shower. Very spacious, great water pressure, honestly one of the best showers we've ever had at a hotel. Make sure you eat there as well. The food is to die for. They asked us upon check in if we wanted to book a table, but we weren't sure what our plans were at the time. We ended up staying at the hotel for a few drinks and then decided that the smell coming from the kitchen is very appealing and it was worth giving it a go. We managed to get a table but I'd say it is worth booking in advance as it did get pretty busy. Again, we were taken care of by a charming gentleman, who went above and beyond to make sure we were well fed and 'hydrated' ;) The food was amazing. Menu is big and I nelieve even the most picky eaters would find something for themselves. We've had soup of the day, french onion soup (probably the best I've ever had), for main we both had fillet steak - melting in you mouth with a side of sticky cauliflower, make sure you give that one a go, it was delicious. And to top it all off pina colada creme brulee and sticky toffee sundae. All truly enjoyable with a friendly service with a smile. After a very comfortable night sleep, we came down for breakfast. It's true what they say, breakfast is the most important meal in a hotel, as this is what you experience last before departure. And oh man, this one didn't disappoint.

Very modern and clean. Good location for the town.

My room was window less (or internal with air conditioning as the hotel described it). I was never told this when booking online or at reception when I checked in. It was only when I got to the room that I found out. When I went back to reception I was told there were no window rooms available and I should be grateful for the air conditioning because of the heat. I believe that fact that there was no window was deliberately kept from me until after I had paid for the room, and the receptionist's remarks were not at all helpful. I doubt if I would use the hotel again because of the receptionist's attitude, which is a pity as the rest of the hotel was good.