We have stayed here before a number of years ago, I had purchased this stay as a present for my brother and sister in law. Hotel was as expected and very clean.

Staff in the bar in the evening were rude, we returned for a drink after a concert at the cathedral and there was no friendly service, we were told we had to move to another area just prior to midnight which would be fine however it was the way were were asked. Barmaid finished off by saying ‘what a fuckin shift’ out very loud as we were still seated. This is not what we expected from a hotel of this rating especially when spending a considerable amount on our bar tab.

Located opposite the Liverpool Philharmonic hall which was convenient as we were attending a show there. New Year’s Eve meal was very good, staff so helpful as usual ! Breakfast busy but we’ll cooked and good quality as ever. Rooms well appointed, toiletries excellent quality, forgot my toothpaste but reception have complimentary paste. I have not been to the Spa but had a look and will consider booking a treat in the future

I like a hand held shower to rinse off, also I’m only short and had difficulty closing Bath plug as it’s behind a glass screen so had to get into the bath first to shut it , apart from that everything else was really lovely .

Hope Street Hotel is an absolute gem in the middle of Liverpool. The staff were warm, helpful and welcoming and showed great pride in the hotel and in the city at every turn. Common areas are unbelievably beautiful/minimal and the hotel itself is surrounded by great dining options and is just a short walk to anything we wanted to explore in the city. Our room was inviting and offered us everything we could hope to have during our stay (including more space than we expected for an economy room). We truly felt like we were on a special vacation during our time at Hope Street Hotel and we are so grateful to the staff team for making it such a wonderful stay for us!

Nothing. Absolutely nothing.

Booked this hotel for my partner and a friend as it was close to a gig as a gift. After a potent bottomless brunch they attended elsewhere of what could only be described as harry potter flavour cocktails with the strength of Fear and loathing last Vegas style concoction, it is needless to say the gig was two patrons short that night and the hotel ended up becoming the sole destination for the Inbetweeners pair. When not hugging and viewing the inside of the toilet bowl, which was extremely clean and closely inspected during these visits, well it was beforehand that is, or the inside of her eye lids in the exceptionally comfortable bed and duvet, the hotel couldn't be faulted. I would ask how the table is holding up as she had a drunken altercation with it as it apparently snuck up on her out of nowhere and stole her lunch money whilst taking out her shin. The breakfast however had every option a recovering alcoholic could need to make it through the recovery of the night before bad life choices. All in all, I would highly recommend this Hotel.

Spacious and new; lovely lobby/main dining room & bar. Liked the modern bathroom and walk in shower, robes, linens. Near "The Phil" and walkable to/from train station. We also walked to Docks for tours (about 1.2 miles - downhill going, uphill returning). Breakfast was good and staff very good. After 3 days in Liverpool we were really glad we stayed here - as we discovered the city we found that other hotels more in the midst of traffic/congestion. We liked nearby restaurants and pubs and thought hotel location was nice.

The sink in the bathroom was quite low. Fried eggs not very tasty!

Breakfast Good portion . Very tasty . Good selection .

Scrambled eggs were made to order which meant they were lively and hot but by the time you had ordered and they were brought you had finished the rest of your food Watch your bill - there were multiple errors in the bill . The reception staff were lovely and dealt with it very efficiently but I don’t usually check my bill . There was over £100 of add ons that were not applicable. The spa facilities were beautiful but I had paid for two of us to access them - not realising it was £55 per person for 2 hours . Not worth it I’m afraid .

Great staff. Clean. Amazing large bath and separate shower. Great sized room (we had a studio for 2 of us).

Minor things - Would have liked a fridge to keep drinks cold. Mid stay - cleaning staff did not clean when we were going out about 10:30 (we took the ‘peace’ sign off the door and said we were heading out and asked for some refill toiletries). They came at about 12 whilst we were getting ready for a wedding at the hotel (they knocked when ‘peace’ sign on the door). Thry we’re not going to be around at 2 after we’d gone. They did their best to be quick but wasn’t ideal.

The room was lovely, bed comfy, lovely large bath. Good quality towels and crisp white bedding. The best thing about our stay was Martina, on Reception. She was helpful and professional and enhanced greatly our stay. Many thanks to her.

I would suggest voile curtains are added to the windows on the front of the hotel. The windows in these bedrooms are large and are over looked by the building on the other side of the road. There are curtains and blackout blinds but you wouldn’t really want to close them during daylight hours in the summer.

Hope Street Hotel is situated in a quiet area between the two cathedrals and opposite the Liverpool Philarmonic concert venue. The staff are delightful and helpful. Our room faced an inner courtyard so no traffic noise. There was some noise from guests above as the floors are all wooden. Restaurants were excellent. We will definitely return and would recommend this hotel.

Secure parking at the Anglican Cathedral is a short walk away but is quite expensive. Best to include this extra charge in your budget.

Staff were really welcoming, common areas were clean fresh and stylish with great interiors and attention to detail. The whole place was infused with gorgeous aromas wafting up from the spa. Thoughtful touches like tea, coffee, water, waffle robes and temple spa toiletries in the room. We were travelling with a dog and they provided a water bowl and treats for him to use. Wish we had time for a longer stay: Menu for Carriage Works restaurant looked amazing. Wish I had taken photos but my hands were full a lot of the time! Great position. Lots to see and do on the doorstep

Urm.... Hmm.... Nothing I can think of. Oh, a little bit of unsettled flooring near the lift creaked a bit, Parking needed some thought, but it wasn't a problem. Metered and max 2 hrs outside the hotel, but several secure parking facilities a short stroll away