First 2 days were perfect, staff were amazing. Customer care was spot on until the check out morning. Our last night was abit cold and they did everything to make our stay comfortable.

Last morning of check out, there was no running water which was such an inconvenience we received no apology and the receptionist was abit rude when we rang and 2 hours later when we tried she didn't pickup.

Internal design of the hotel

Seating in communal area a bit small and chairs/settees were too low. Breakfast is served up until 10am, we arrived at 9.30am but felt rushed to finish as it was obvious staff were keen to clean up as near to 10am as possible. However, if we had decided to come for breakfast at 9.45am we would have had very little time to enjoy our breakfast. We decided the following day therefore to go to another hotel for breakfast as we felt it had much better food choices, was nearly £5 cheaper per person and there was no sense of feeling rushed…….

Location was great, lobby and bar area was lovely and staff were very nice

Poor air con in room made it uncomfortably hot and housekeeping on 2nd day weren’t very thorough cleaning / making up the room

Lovely hotel, everything was really clean and modern. The staff were lovely and helpful. Room had everything- shower gel, shampoo, conditioner, body cream, iron and iron board. Stayed with my 11 yo daughter for the Liverpool legends game. Got taxi from outside which was only £8. Great location for docks, also 25 min walk to Lime st station. Paid extra for Albert docks view which was so worth it. Breakfast was lovely and served until 11 on weekend. Check out isn't until 12 too which was good. Already booked to come back next year!

The bed was lovely and so big, my daughter loved it, but it was a little too soft for me.

The hotel is in a good location. The staff are friendly and efficient. The rooms are spacious and clean. the beds are very comfy.

The corridors to the rooms are in need of repair, we stayed on the forth floor and the carpet was threadbear next to the ice machine and shoe polishing machine (both didnt work). There are scuff marks on the walls in the corridors. In one elevators some idiot had written some football solgan on the door which the staff had tried to remove however this has left unsightly scatch marks on the door interior. Both elevators could do with some maintenance as the doors open really slowly. Our bed was comfy however there was no mattress protector between the mattress and the sheet.

We had a great stay here at the Radisson Blu. The staff were extremely attentive throughout our stay and the room was extremely comfortable. We had a great view of the docks and the room was spacious and very clean. The location was good as we were able to get our steps in but it wasn't too far away from the city center. Overall, we are extremely satisfied with our stay and will be staying again.

It would have made it easier if the hotel had on site parking. We had to park around a 15 minute walk away as there had been some negative reviews on the NCP parking, which was closer to the hotel.

The room was big with a comfortable bed and tea and coffee making facilities. The cleaning staff were very thorough. The breakfast was very good with plenty of choice of hot and cold dishes. The food in the White Bar was very good and was served promptly. There was a good choice of food on their menu. It is a really nice touch to have water, fruit and sweets available without charge in the reception area.

We were surprised that there was no fridge in the room. However the staff at reception were helpful because one of us needed to store medication in the fridge. We had thought there was a swimming pool in the hotel and were surprised and disappointed to find out it had been recently closed. It might be a good idea to have a dining area within the White Bar area where you can dine without sitting on low chairs.

Sadly some issues with bathroom and power points/hairdryers which were reported late afternoon and not attended to by the time we returned from the theatre. We were moved to another room at 23:30 by the helpful night staff, but this should have been sorted earlier.

Hot breakfast food trays were all empty at 09:00 on the first morning and had to wait for refills. This was really poor even though it was known a large group were staying. We took a later breakfast on our second morning which worked much better.

The hotel was lovely and clean, the staff were very helpful and friendly. The breakfast had a lot of different options, we opted for the cooked buffet breakfast, everything was really nice and always plenty there. The location of the hotel was great, we booked for a concert in the olympia, it was walking distance from the hotel aswell as lime Street station and the centre. The spa facilities was included in the price, there was also no booking for this during the stay so we were able to go whenever we wanted.

The jacuzzi wasn't working when we were there but that was the only thing I didn't like about our stay. Would defo return though.

Good location, 10 mins walk from city center and 1 hr walk to Anfield stadium. SPA center on facility. Comfortable rooms furbished in Radisson style. Great english breakfast.

SPA working hours are not really convenient, open 8:00 closes at 07:30 pm. Normally day time I'm away and chilling in SPA just before going to bed. So you need to plan to go there sometime during a day. However this is quite subjective since someone may prefer different SPA timing. Windows are quite small, especially taking into UK often cloudy weather room natural lighting is quire poor