great service , I was really tired from early flight and they gave me a early check in and also upgraded my room to bigger one. The english breakfast was also mouthwatering

The breakfast timing could be made atleast upto 9.30 or 10 AM.Would be wonderful for getting some sleep and if I arrive late ie around 8.45 or so I was not served fruits/desserts , and I had to explicity ask for it which was not fair

Very central location, cute and cosy and excellent value for money. The gentle rumble of the subway was an interesting distraction, never intrusive but a gentle reminder that you are in a large city. Easy access to London sights. Full English breakfast included and able to cater for gluten free.

At the price point for this hotel including full English breakfast there is nothing to complain about.

Excellent location..... walkable area. Close to Paddington station. Lots of great restaurants and little shops to buy the essentials. Great full breakfast served every morning.... which really helps with the budget.

Really met all my expectations. I've stayed in Norfolk Square before ( where the hotel is located)...... so I expected some underground rumblings from Paddington Station. Keep in mind there is NO elevator..... stairs only. Also no AC..... which was not problematic given the time if year we traveled. I loved t! Any quirkiness was all part of the adventure.

Proximity to Paddington Station, proximity to bars/cafes/shops, water pressure and temperature were good, bed was comfortable, room was clean, common spaces were clean, breakfast staff were very kind and accommodating regarding dietary restrictions.

They held bags, but didn’t have a locked room or system for tagging them. Our bags were absolutely fine, but I felt mild unease about leaving them out in the lobby. There is no air conditioning, so we kept our balcony door open, but if you are sensitive to heat and travel in the summer, you might not love it.

Great location, very close to Paddington station. Restaurants and pubs nearby, and small supermarket. Reasonably priced when comparing other hotels in London. We asked for room with balcony and we were lucky to get one. I cannot say I liked noises coming from metro, but that is something which you cannot avoid,only accept. And they are not running during nights, so you will get good sleep anyhow. Hotel is located end of the street, so it was quiet area.

English breakfast was disappointment. Several reviews said its good, so perhaps issue were my expectations based on previous English breakfast. Breakfast room was very small,so prepare to wait, if you are hungry around rush hours.

This isn’t the first time I’ve stayed in this hotel and it won’t be the last. The beds are comfy, and the rooms are lovely. The breakfast was delicious and it set us up for the day. The location is perfect for travelling around London. We really can’t fault it!!!

Unfortunately the parking isn’t great and I think you would need some sort of permit, but I assume most travellers/ tourists would come by train anyway. Other than that it’s a thumbs up from me and my partner.

Destination was very good, not far away from city center, close to underground station. Personal was kind. For short stay and not too much comfort requested it is good choice.

For somebody it can be a problem that every 5 minutes underground passes under the hotel what causes noise and feeling like small earthquake. If you do not have problem with sleeping, it is not such a problem. Breakfast was simple and not much to select. English breakfast or fruits. No elevator.

Very conveniently located next to Paddington station. National Express bus stop to the airport also nearby. My bed was very comfortable and slept very well every night. Wifi in the 4th floor was strong. Room was cleaned every day.

Room was a bit old but I think others were renewed. Reaching the fourth floor can be challenging after a day of walking around London.

Clean rooms, friendly and helpful staff. Needed to change my room due to injury and it was done instantly by the reception staff. The location was easy to access as very close to Paddington Train and Tube stations.

I came for breakfast at 8.55 and was turned away as the staff member said that the kitchen was close but she did offer to make a takeaway breakfast for me. I think the one hour breakfast slot is too short.

Location is very good - next to Paddington station. The breakfast had a very good selection and there was lots of it. The beds were comfortable and clean.