The location is so easy to find via Tube because it was so close to the train station. The room was beautiful and comfortable and the view was absolutely amazing, it was our wedding anniversary and we asked the Hotel if we could have a room with the view of Tower of London, and they made that possible for us and also free drinks. i absolutely love that the Hotel had 24hrs food service, being London and their is so much sight seeing to do, it was nice having to come back late at night and order food and sit in their beautiful lounges, love it.

Nothing.

The rooms feature a very large bed and a great window. Checking in with the app was super simple, and it's nice you get to keep the card for a next stay. Generally, the rooms were smaller than others but incredibly thoughtfully designed with plenty of storage solutions. All round a neat stay.

The air-conditioning wasn't working accordingly, or rather, didn't do much to the room temperature. I set it to the lowest possible 18° through the ipad, but even then, there was no change in temperature. It got rather warm that night.

It was such a high tech hotel where u can self checkin,make your own key cards, and control everything in your room with a tablet!!

With everything it had, i was just a little disappointed the room didn’t have a kettle but honestly it had a mini fridge and everything else so i wasn’t complaining

Amazing location for our visit to The Tower and The Gunpowder Plot experience. Lots of resturants in walking distance. Great view of the tower. Great hi tech hotel! Comfortable bed.

It is a shame there are no tea and coffee making facilities but didn't affect our stay. The bed is huge, however the quilt is slightly smaller than the bed.

The location was fantastic and the bed was very comfortable

Maybe a glass so that you could have water if you wanted.

Location is amazing next to Tower Hill tube and DLR. Since it’s right across London bridge, the views are great if you get an outdoor facing room. As with any CitizenM hotel, everything is controlled via an iPad, which was very easy to use.

The AC in the room didn’t work so the room temperature was quite warm, making it a bit hard to sleep. I called for assistance, hoping they could reset the system or control the temp remotely, which they said they did. However, the room remained in the same temp for the 2 nights I stayed there. Would have appreciated that they offered to change rooms, since it was clear that it was broken.

The hotel is a great option if you're looking to comfortably stay in the city. The staff are very kind, and the place is always tidy. Location is great for touristy hotspots, but you're also easily connected on the District line and further with the Elizabeth line and the likes. Rooms are small and rather compact, with enough amenities. The bed is incredibly comfortable, loads of space and incredible pillows.

The general hobby and hallways get very hot during the summer, and the aircon in the rooms is absolutely not giving enough power to cool it down. The room was always at around 20° despite turning the aircon to 18. This has been the case for all of my past visits really. The soap was also thinned out this time around, slight bummer!

This hotel is by far one of our favorites EVER! The location sits over the underground and makes it incredibly convenient to reach areas throughout London. The rooms are clean and while small, offer lots of storage space. The hotel itself is decorated in a Modern British decor that fascinates! There is a bar and coffee shop with both food and drink selections. The staff at the hotel was incredible and even arranged for laundry services for us. They went above and beyond to ensure a great experience for us while visiting London. (Side note: there is a food truck outside, No99 Tower Hill Tram, that offers burgers, hotdogs, ice cream and beverages late into the night after other places have closed - get yourself a Cheeseburger with onions and burger sauce! We had several during our week!)

Modern thinking on how a hotel stay should be. Another way of utilizing room space. I liked the bed near the windows, brings me close to the nice city view, instead of walls. I loved the colorful design of the shower and toilet cabin!!! The colors shine also in the room, making it like a room in a space shuttle! And the tablet with control of the lights, window curtains, and TV, with special programs on the TV! I am nicely surprised. In the lobby bar counter: interesting food offered, not some simple things. Vibe that you may meet and talk with others. Cowork space, as you need to do your work on a laptop. Park in front of the hotel, with curious squirrel. Great views from the room.

I did not get to see the skybar. As in most hotels and businesses, this hotel had limited services, the skybar was not open. And for a person who used Christmas holidays to visit another land, Christmas day was quite empty.

I had a wonderful stay at this modern hotel, which is conveniently located right next to the Underground station. The ground floor was particularly impressive, featuring a stylish bar with a great ambiance, comfortable lounge areas with sofas, and relaxing chill music. The atmosphere was so inviting that you could easily spend the evening in the hotel instead of going out. Additionally, the breakfast was excellent, offering a great variety of delicious options to start the day.

The room was quite small, and there wasn’t enough space for our luggage, which made it a bit uncomfortable. Also, the food bar snack we intended to have for dinner had very limited choices.