The hotel is nice, good location and service minded personell. The bed was good. It was to be expected based on the price we payd withlack of buffee breakfast and lack of aircondition (not working)!!

The Breakfast was good, even though I´m more of a fan of buffets instead of the dish to order. The dishes is the same everywhere in England and its quite boring afterall to chose between Egg Benedict or boiled Egg or similar every morning. The pancakes was floodid of syrup, which was not nice. The aircondition was not working in my room and the floor in the room was creaking. We got a voucher when we arrived for a drink in the bar, but it only coovered 2 (single shot) drinks, even if we were 4 people.

The team at this hotel are fantastic. From check-in to breakfast to booking taxis to bar service and answering emails before we arrived... They were warm, efficient and friendly. The room was great, had everything we needed, was clean and super comfy beds. Given the location it was quiet inside the corridors at night and we didn't really hear the gentle street buzz till around 7.00am so no disturbed sleep. Breakfast was great. Lots of choice from cereal, fresh fruit, juices, meats, cheese and hot options to order freshly made. We were given a couple of drinks vouchers for the bar and 15% off food which we took advantage of for dinner before heading to the airport.

Everything was great!

this was our 4th stay at the chamberlain and it won't be our last! perfect location near 3 tube stations and a short walk from tower bridge and the tower of london. welcoming rooms equipped with every comfort, very quiet even if they face the street. very comfortable mattress, you sleep very well. excellent quality buffet and made to order breakfast! the hotel staff is always very helpful and kind. thank you because every time you make us feel at home!

This is my second stay in the Chamberlain hotel. There are three reasons that I chose it again. The first reason is the location, it’s close to Aldgate and Tower Hill station. so it’s very convenient to take subway to the attractions. The Tower of London and Tower Bridge are close to the hotel. There’s a coop in two minutes walk and some restaurants around. The second reason is the room facilities. Room is spacious, bed is big and pillows are very comfortable. The drinks in the small fridge are free and I love the free chocolate powder very much. The last reason I chose this hotel again is the service. I want to give my special thank to Paula, she is very kind and helpful. She provided us very good service in our breakfast time in the restaurant.

There is no view outside , only a ladder. I kept the curtain drawn, so it was not a problem.

Friendly and always available staff. The building is quite old but not too worn out by any means. The room was clean and had everything we needed. It was really nice that the minibar was complimentary. They provided another blanket for us for double bed. The location is great. A short walking distance to multiple metro stations, including the Liverpool Street station. The Tower of London is right at the end of the street. Multiple restaurants and pubs available nearby. The area feels more like a business oriented, which means there is not much happening, except on Fridays. Breakfast was great. There is a general buffet an on top of that you can order more stuff from the list. No extra charge.

You can hear and feel the trains from nearby tracks. Not too bad and I managed to sleep without earplugs. Also on Friday night the street below us was pretty loud until 1-2 am, but on other nights it was silent. Not too bad, but worth mentioning.

excellent location between the city and the tower of london, we had a balcony room , big enough, especially for london. The rooms are very clean, with refills of coffee and tea in the room

The Staff , the staff : It seems like they are here but not really here, they work in this hotel but its just a job like another, not a care in the world. The staff turnover must be quite high in this place. Also they seem unconnected, unrelated to eachother, sometimes you are not even sure that they know who actually works there or not.

The hotel had a lovely modern boutique feel to the place. It was immaculately clean! The beds & pillows were lush and had an excellent night sleep. Beautiful breakfast! Lots of choice & cooked fresh! The staff were amazing! A big shout out to MATTHEW on reception…our rooms weren’t ready when we arrived (early) but we had to get to BST Hyde park & needed to get ready…he did some re-gigging in order for us to do so! He was so friendly & accommodating…definitely an asset to the hotel. The welcome drink was also a lush touch.

Nothing

Very modern bedroom interiors that have left us inspired to rethink our own bedroom back home. The rooms are spacious and equipped with all amenities that you need for your stay. Very centrally located within stone throw distance from Aldgate tube station. The Tower of London and Tower Bridge are walkable from here. Breakfast was wonderful. We will be back again.

We found a carpet beetle bug on our bed on one of the nights that left us worrying for a bit, but thankfully there weren't anymore of them.

The Chamberlain is a really nice hotel in a great location. The staff on reception and the bar were happy to help and really polite. The room was a nice size and clean with nice facilities

Breakfast was slow and when it finally arrived it was burnt. The staff were not very happy at their work and it wasn't exceptionally busy either so didn't understand the long wait. However when the food arrived apart from a the burnt(toast) it was good quality ingredients and tasty(eggs/Avocado)

Location is wonderful; staff are just lovely - special shoutout to Matthew at reception who greeted us every day with a welcoming smile; rooms are very comfortable; and the breakfast is well worth getting up for. Also appreciated the water, real milk and cookies left in the room each day. I’m definitely coming back to The Chamberlain!

Nothing really. just note that there isn’t a gym on property (though guests have access to one just a few minutes away)