Great Hotel in the Heart of London We had a wonderful stay at this hotel right in the center of London. From the moment we arrived, the staff were incredibly friendly and helpful throughout our visit. Our room was modern, very clean, and had everything we needed. We especially appreciated the little touches like fresh water and a handwritten welcome note. Despite the central location, it was pleasantly quiet, and the bed was so comfortable—we slept really well. The breakfast was fine, but the selection could have been a bit bigger. The quality was good, but a few more options would have made it perfect. The location is unbeatable, with many sights and restaurants within easy walking distance. Overall, it’s a fantastic hotel with excellent service, and we felt completely at home. We would definitely stay here again!

Everything you need was in the room: iron, ironing board, refrigerator, speaker, phone charger. The breakfast was versatile, the service very pleasant.

Don't forget to bring a UK-EU plug transition, the hotel does not have them to borrow.

The location next to the Aldgate stop was perfect and you did not hear the train at all, even as I was facing directly above the platform. It was easy to get to all attractions or day trip location start points. The staff were very nice and helpful and as I left very early some days and came back late others, I felt safe and helped at all hours. The breakfast was pretty good if you like the same 4 menu items and select pastries. The shower was nice in pressure and heat. As an American, you know we love cold drinks, so the fridge was great and kept everything very cold, and appreciated the complimentary water. For the local price points and location and ease of travel within the city, this is an ideal location.

My room was a good size but there were some interesting design choices like 2 sinks in a small bathroom when what is needed is a larger countertop. In the bathroom, there was unclean grout (a lot of water spilling out because of poor door closing) and a very small in-shower shelf. My room also had a distinct smell from the vents, whether the AC was on or not. You'd get used to it quickly but it's not as inviting.

Nice hotel. The location is really great - less than a minute walking to Aldgate underground station and close to some attractions, like the tower of London and the tower bridge. The staff was friendly and helpful. We didn't eat breakfast in the hotel, so cannot rate it.

The air in the room was very dry, and the window cannot be opened - that really bothered us. We turned on the air conditioner, but it was more like a fan than a real air conditioner. Also the cupboard is not very functional, not much place to put our clothes.

Nice comfortable room and bathroom. Great staff - very helpful. Roof top bar nice though small - great views.

We don't use a coffee machine, sachets would have been useful including de-caf. Also needed more than 1 small bottle of free water, needed 2 Earl Grey t-bags not just 1 and struggled to open milk. No biscuits we liked, choice of 1 - expected better selection. Cooked Breakfast was OK, but expected more variety - where was the fruit, cereal, cold meats/cheese, pastries, toast and spreads etc. If they were there we did not see them. I asked for cold water for my drinking bottle and it was supplied, but luke-warm from the tap. Roof top bar - no Pims, and no Hendricks Gin.

Very Central to tourist attractions. Staff extremely friendly and accommodating. We were able to check in early which was great. The room was clean with usual bathroom products. Lovely comfortable beds and pillows. Evening meal and service was also extremely good.

We stayed one evening and were disappointed that we could not use the top bar because there was a private function, so hotel guests were unable to see the views over London at night. We did manage the next day to have access to the bar during the day. Cocktails were very expensive and service charge was added. The breakfast in the morning was very nice. The sachet of milk in the room were sour.

We loved our room — it was clean, comfortable, and just the right size for two people. The shower was particularly nice, with plenty of space and strong water pressure. There was ample closet space, and we appreciated the effective noise isolation and temperature control. The in-room fridge was a convenient addition. The location was absolutely outstanding, with a tube stop right next door, making it incredibly easy to get around the city.

Our only complaint was that the room had just one night table, which made it a bit inconvenient for one of us to have their own items nearby at night.

We loved the Hotel Saint London. It was perfect for our visit to our son, but also for visiting all the sights, Tower of London, Tower Bridge, St Pauls Cathedral etc. It's right next to the tube station and the bus station. The room was very nice, comfortable, not massive But big enough. The bed was very comfortable. We had a great view of the old church next door and the sky scrapers in the distance. The breakfast was good value, excellent quality, and nicely presented. You could order anything from the menu all for one price and unlimited drinks. All the staff were very friendly, happy and nothing was too much trouble. We loved the rooftop bar, such a great atmosphere. Fantastic music, views and cocktails. The staff were great and added to the atmosphere of the bar. We will definitely return.

I recently stayed at this hotel with my partner, and I can honestly say it was one of the best experiences we've ever had. The location is absolutely perfect — right next to Aldgate Station, which made getting around the city a breeze. Whether we were heading out to explore or returning from a long day, the convenience of having the station so close was unmatched. What made our stay truly exceptional, though, was the incredible staff. From the moment we arrived, every staff member we encountered was polite, attentive, and genuinely eager to ensure we had everything we needed. I've never experienced such outstanding customer service — every request we made was handled promptly and with such care. They went above and beyond to make us feel welcomed, and I really hope management appreciates the level of dedication their team brings to the hotel. The staff truly made our experience unforgettable. Our room was another highlight — it was clean, spacious, and incredibly comfortable. After long days exploring the city, it was the perfect space to come back to and unwind. Any special requests we had were dealt with immediately and with no fuss, which really showed the level of attention and service this hotel offers. All in all, this was an amazing stay. Thanks to the impeccable service, the prime location, and the comfortable, well-kept room, we’ve found our go-to hotel whenever we're in town. You’ve definitely gained a customer for life!

Smart, clean and excellent location. Messaged ahead to ask about bag drop because I was arriving before check in. A quick response confirmed that’d be ok. When I arrived to drop the bag, reception checked to see if they had a room ready, which they did, and checked me in. Unexpected and appreciated.

It was confusing trying to access the rooftop bar to meet colleagues. There’s access via 1 loft but I was told I couldn’t just go up without checking in with a lady outside the hotel who said I should have a reservation for the bar because it’s not run by the hotel. Which none of us did. Got there in the end but it really isn’t clear. Hotel should explain about this.