Superb location: - Less than a 5 minute walk to Aldgate and Tower Hill Tube stations. - 10 minutes to Liverpool Station (Elizabeth Line to Heathrow airport) - 10 minutes to Tower of London and Tower Bridge - Pret a Manger and Starbacks right around the corner

Not many good restaurants or pubs in the area. Rooms are rather small. There is barely enough space for two suitcases. Neither safe nor fridge in the room.

The staff. All were incredibly friendly, helpful, and welcoming throughout. Location is also excellent. Lounge/reception area is large and welcoming. The bed was one of the most comfortable we have slept on in many years of travelling.

The room was a lot smaller than the pictures made it look, and was lacking a bin (other than the bathroom), with insufficient hanging space (no wardrobe), but the biggest letdown was the breakfast. It stated 'Continental, buffet', so I had assumed it was continental and a hot buffet. That could be put down as my mistake (though it should really be clear), and a nice continental breakfast is always appreciated, however the croissants and rolls all appear to be of the 'out of a pack' variety, meaning they felt stale. Save your money and pop across the road, down the alley, turn a right, and go to Senzo.

Great location for a sightseeing trip to London being only yards from Aldgate Tube station or short walk to the Tower of London, hotel was very modern, clean & tidy. The room I stayed in was a little small but very clean, tidy & modern, very limited wardrobe space so pack lightly, would have been nice to have had proper mugs for your tea & coffee instead of paper cups which is not green option if that's the point as there disposable & can simply reuse proper cups time again & far nicer to drink from in the room, bed was super comfy with a quiet room. Breakfast was excellent but if your hoping for traditional breakfast option i,e bacon, sausage etc then you will be disappointed but perfectly acceptable offering of continental style. Will definitely stay there again & will again soon no doubt.

Cheap paper cups in room weren't nice compared to proper tea / coffee mugs, very limited clothes hanging space especially for 2 people but room was small so I guess limited options to find any space, just minor points though

I liked that i was located at the highest floor, the room is small but pretty and i liked the free wifi as well. The hotel looks nice and it was calm and clean as well. I loved the bathroom and shower, was also very clean.

I paid for City View but in front of my window was a building so i didn't see much of the City. A bin in the room would be great, there was only one in the bathroom. Flushing of the toilet was a bit stuck and didnt work properly. I also had no idea on how to switch on the small lights above the beds. The light switch next to the toilet was sticky and yellow-ish.

The location is ideal between Aldgate and Tower Hill tube stations plus Tower Gateway station for the DLR. It is a short walk to Tower Bridge and to lots of eating and drinking establishments of all kinds with the highlight being St Katherine’s Docks. The room itself as a standard queen was small but well laid out, spotlessly clean and modern. It’s perfect for a few night’s stay with a small amount of luggage. The bathroom was also spotless with a real treat of two new feeling fluffy towels for each person which are a normal size, not teeny hotel ones. The beds were comfy with two types of pillow to choose from. The lobby looked like a very inviting space to sit and relax although we did not get time to enjoy this.

The one downside was the room was very hot and the air conditioning would not go lower than 19 degrees. We asked reception to get it fixed and were told that it was standard for rooms to be kept at that temperature. This meant we didn’t get the most comfortable night’s sleep as the windows don’t open to let any air in.

Everything was amazing, I would recommend the hotel for a stay in central London with excellent value for money. And even the breakfast was a great bargain. Will stay in Motel One again (did stay in their Berlin chain and it was great as well)! Loved the design of the lobby, adds a comfortable "at home" a vibe and likeability.

One suggestion - change the title to "Hotel One"! Motel sends a bit "cheap" message, while there is really good quality for a reasonable price. I also was a bit shy of saying that I`m staying in a "motel" so I said "hotel one" to my friends :)

Amazing!!! The staff were very kind and helpful, and walking into the room with a fireplace going on the television was a wonderful welcome! The location is brilliant (close to Aldgate station and shops/takeaway) and I found the hotel to be very good value for the money. I'm also a germaphobe and this room was very tidy and clean. I also requested a quiet room and was placed on the 14th floor, which was SO quiet at night. So nice of the attentive staff to do this. Thanks again! I definitely look forward to returning back very soon!!

Nothing. Everything was brilliant.

I love the location of the Motel One Tower Hill, it’s perfect for getting around London on the train and tube. And, of course, just a few minutes walk from the stunning Tower Bridge.

I’ve mentioned this in a few of my reviews already - the rooms do not have safes or refrigerators, nor do they offer a good selection of shower gels/shampoos/conditioners. They have hand wash and a body/hair wash, but that’s it. There are also no USB plugs, only normal power sockets. This is also something I’ve given feedback on before that hasn’t been upgraded. Also this time I was put in a room suitable for somebody who requires wheelchair access, which I do not.

Absolutely loved how easy the late check out was. The system they follow is a £10 surcharge per hour for a maximum of 3 hours and it worked very well for us. I loved the crackling fire ASMR that was kept switched on the TV, when we checked in. It was very cosy. And the lovely little note housekeeping leaves on the bed are little details just made us more pleased with the service. For a London hotel, the size of the room was quite good too. Cheers!

The water was mostly trickling in the shower. A higher pressure water system would have been wonderful to have quick warm baths in the cold weather. I also recommend the hotel to include tissues on the room table or bedside area and master light switches on both sides of the bed. Apart from the shower, the rest are not major issues. Just suggestions to the management.

Great location, clean rooms, friendly staff and most importantly for me amazing views. Paid more for a city view room but it was totally worth it!