Great location, close to Paddington station, cosy, if dated, rooms.

Breakfast times too regimented, no lift to third floor room, steep and narrow stairs. We managed, however , older, less mobile people would struggle severely. If booking here, try and get lower level room.

We stayed for 2 nights before flying to Dublin then for 6 nights on our return to London. The hotel was comfortable and clean. The staff were very friendly and particularly helpful in changing our room when we found the stairs to the 2nd floor too difficult. The went out of their way to assist us. The continental breakfast was quite enough to start the day. It's a great location, a short walk to Paddington Station and lots of restaurants, pubs, souvenir shops. Also close to the Hop On Hop Off bus stop and the local laundrette.

While I know it is not 5 star accommodation, 2 pillows on the bed would be good and a toilet brush in the bathroom was needed.

The staff were very helpful and very friendly. The complimentary continental breakfast was a good start to the day. Location was great a few minutes walk from Padding station and the underground. The Central line was just a few minutes walk to Lancaster Gate also. Hyde Park is right on your door step. Tghey also stored our Luggage in reception for us on our last day as our flight home wasn't until 9pm that evening.

The only thing I wasn't happy with were the Pillows. I found them to be quite hard. It didnt' stop me from getting to sleep but it take me a longer than usual to get comfortable. But that is just a personal preference for meas some folks will prefer a firmer pillow.

The location was perfect, not too far outside the city centre but far enough if you’re not too fond of the hustle and bustle of city. Beautiful, compact place with lovely rooms and a nice complimentary breakfast. Staff were polite and helpful, gave us all the information we needed.

Only just to personal medical issues the stairs being the only way up and down the hotel was difficult especially being on the 3rd floor. Next time we stop I’ll send a request asking for the ground floor or first floor.

The staff were great. Checkin was efficient, Room was clean, bed was comfortable. Breakfast was simple but plenty (toast, jams, cerials, ham, cheese, croissants etc along with a coffee machine), and the guy that was serving worked very hard to make sure everyone was ok. You book your breakfast slot at checkin so they hopefully can manage the flow of guests efficiently. Location was good, in a nice area pretty close to Paddington Station & tube, and just a very short distance from bars, restaurants and convenience shops (and Hyde Park close by). We'd definitely stop here again for a short London break.

The negatives have to be set against the price paid, which against similar priced hotels in london, and this one is way above their standard! There is no lift and we were on 3rd floor, so carrying a 25kg case up along with the other 2 10kg cases was interesting. Room and bathroom are compact, but if looking for a short break with minimal luggage, its about right.

First of all, the location of the hotel was incredibly convenient. The Paddington underground station is right around the corner. Taking the Elizabeth line from here, you could easily get to both the Heathrow airport and the centre of London. As for the Hotel itself, it was exceptionally clean and comfy with spacious rooms.

Honestly, there is not enough to say, but there are some things I have to point out. It's quite baffling to me that the available hours that breakfast is served are only at 8 and 9 am. In my book, it should also be available at 7 and 10 am. Last, I have to point out that there was no fridge in our room, which is very problematic if you carry medication that needs refrigeration.

Staff is really friendly and kind, location is great (7-8 mins walking from Paddington station), clean rooms and property

1) Breakfast starts only from 08:00 - I didn’t check it before booking and this made it impossible for me to have breakfast before going to work (too late for my working hours) for which I booked the hotel in the first place. 2) Steep stairs - would have made it hard to climb up with a bigger suitcase or just worse knees

Excellent location to Paddington station - 6 minute walk and close to the shops/restaurants. Ideal for visiting London for a weekend. Our double room was fine for two people and in the basement section.

Only one plug available to use in the room. A fan was provided to use due to the hot weather and lack of air through window but then if meant we couldn’t charge our devices. An extension lead with dockets would be a good idea.

The room was really small, dusty and stuffy, we had to keep the window open. The soundproofing was poor, you could hear all the sounds from outside and from the neighboring rooms. The breakfast was limited, it could be improved but the main thing is that it is available! The staff was great and the location is excellent! Despite everything, I would stay again.

Good location for hyde park as we were at BST festival.Room was Clean ,beds comfortable. We also had a balcony so could leave doors open to let fresh air in as warm. There was also a fan in the room as no air-conditioning. Breakfast included in price we paid. Quiet no traffic noise at all as room at back

No air-conditioning .pay extra for things like a hairdryer,