Very good for a the night, staff were friendly and informative regarding WiFi and room location. The bed was comfortable, and facilities in the room were nice for a cuppa after a long day.

The room was a bit small, but for one person it wasn't too bad, the bathroom door was a bit narrow which was a challenge at times as I'm quite a big lad, but made do with it. I did call in early to see if I could leave my bags somewhere as I was on a business trip to be told that I couldn't until 12:30 at the earliest which was disappointing considering it was a warm day, and I had two fairly large bags with me which I had to carry around on a warm day, even if it was £5 extra or so, it'd have been better than the alternative.

I booked because I ideally wanted an ensuite bathroom & I wanted to be close to Victoria Coach Station. I got both of these at a good price. The staff were friendly, the bed was comfy, the shower had a good water pressure & it was just a 3-minute walk from the coach station.

I booked a deluxe room which included a hairdryer. There was none in the room. However, the staff quickly brought one to the room for me. Noise from the trains arriving & departing at Victoria Train Station.

Location is perfect, everything was new or recently refurbished and very clean Would be happy to stay here again

Very small room and quite an awkward on suite access but perfect for our nights stay.

Location was superb, Victoria Station was a two minute walk from there, a lot of places to eat and shops. It was clean and quiet inside. Even had a cattle with some coffee and tea supplied. Before booking I’ve read a lot of complaints from other guests, maybe I was lucky with my room, it was number 13, and I would say that it was perfect.

Could’ve been a bit bigger, but for the price I’ve paid I couldn’t complain about it

The room was ok, we had 2 beds so there was enough space. Location was excellent, just a few steps from Victoria station and a lot of pubs and restaurants are close by. The room had an electric heater which made our life easier, we appreciate that. All in one it was ok, we would come back.

The noise by night is horrible, it was close to a railway station so there was noise all night long. Wifi signal was not great in our room, often getting disconnected.

Located within a 5 minute walk to Victoria Train Station, this quaint hotel is quite sufficient for a single traveller. Checking in was relatively easy and painless; the counter person was polite yet aloof, and the room was cleaner than expected, with everything I needed to enjoy my stay, nearly (see cons). The tea/coffee set was ample and cute, and there were two complimentary (I assume) bottles of water for those who like their tap water bottled and sealed in plastic. On the first floor, I enjoyed a window which opened onto a mini balcony with a view to the street, and was delighted to see the room came with a tower/rotating fan - an essential for helping me sleep. Check out was easy and the time of 10am left me the opportunity to sleep in.

The bathroom, while sufficient, was tiny and the step up into it was a bit awkward. To sit on the toilet one had to sit at an angle, as the sink was that close to it. I was astounded to realise that there were no (zero) towels, rags, or floor rugs/shower rugs whatsoever. I feel certain that had I asked they would have been provided, but by the time I noticed I was naked and not in the mood to dress, go downstairs to ask/get, and then undress again to shower. There *was* ample toilet paper, but I wasn't feeling brave enough to use it as a towel, especially since it as so very thin. In all, pretty minor cons.

Good location, what you pay what you get. Have everything we need, hot shower, heater, towel, shower gel, soap.

No soundproof, wall are too thin, we were bad luck on our stay the next room guest was talking phone loudly at the late night, and start talking phone again in the super early morning, you can easily hear the train running too, and loud upstair and next room pipe / water running sound.

It was a pleasant experience to stay in the Ivy House hotel! The quality of the place was much better than I hade expected. Having travelled around I came to London really tired. It was raining and cold. I had booked a single room with shared bathroom/toilet in Ivy House for two nights because it is close to Victoria Station. Some of the negative feedback I had read on the place made me doubtful, and I did not expect much. But the reception by the owner was welcoming, and sympathetic towards the wet and tired elderly. As the available single rooms were upstairs, he was ready to provide me a room downstairs instead. As I expressed my surprise of the newness, cleanness and freshness of the facility, and the good condition of my room especially, I found out that the whole place had been repaired thoroughly a couple of months earlier. And even the noise level by the train station and passing trains had gone down. My room on the street side was quiet. It was clean and warm. Naturally, when I am not ready to pay much, the facilities of a more expensive hotel room were not there, but for anyone needing a basic accommodation for a night or two, the place meets the expectations. And it is a really short walking distance away of Victoria train and tube stations. The hotel does not offer a breakfast, but the short walk to Victoria provides a variety of places to eat whatever you want. When staying around Victoria station I always take a breakfast there instead of the hotel, on my way to flights or the centre of the city. I had been informed that the hotel does not have an internet connection, but it was there now. And a TV in the room as well. I was very satisfied with my stay, and will definitely stay there in the future as well, when I come to London, either on my own or with the husband.

The suggestions for improvements are about details which the hotel might be doing soon anyway. In my room, a shower curtain and something the dry the floor with would be useful. And more table space would be welcome.

Tv, window, own bathroom, kettle, two cups and two pillows for one person are good! The accommodation are in an excellent location, shops are nearby, arrival went smoothly, and it was a great compact room for two.

There could be another hanger for clothes, shower water could get warm faster, and one or two hand towels are also nice additions.

Standard victorian style large house converted into accommodation. Great for short stay where you only spend sleeping hours. Great location, close transport connections and safe area. Close convenience shops for late shopping and a few larger shops nearby Great value for London money

Nothing they can do about it: rooms not facing the street face Victoria platforms. Depending on day of the week, there might be late services which are very loud