The staff was helpful and the hotel owner's daughter went out of the way to make my stay comfortable. The room was comfortable. Though I paid for a single room, I was given a double room which was a bonus as my stay was relatively long. I selected this hotel due to its location, in line with my itinerary. Though their regular cook was on leave, the hotel provide me with breakfast, which I appreciated.

Great location, price was very good given the hotel is only 2 minute walk from marble arch. Some great bars and restaurants really close by. Try Gail's bakery just round the corner on Seymour place or Freya's on Edgeware Road Very comfy bed in the room, superb very old lift, it's got to be from the early 20th century, really quaint and very original. Nice pleasant staff. There is a car park on the street that you can pre-book, nice and easy to access, it can be expensive, but hey, this is London parking

This a lovely old building which is a bit tired. It has a lovely comfy lounge at reception. Please be aware that you're paying the bottom end of the hotel price range for this area. This is an absolutely adequate hotel and it's what you make of it. We would go back.

All was excellent thanks ,front desk, jule,was amazing ,also happy chapon change over , Absolutely Superb Fantastic Sense Of humour Felt more like a family member than a paying guest. We were made to feel very welcome. And nothing was too much trbubble certainly go to extra mile, Breakfast was absolutely delicious., Had a continental followed by a full English. Will definitely revisit, Many thanks to the young lady in the kitchen. Who founded the biggest teapot? X Thank you all for a superb stay

The hotel is located in a perfect place, close to (two blocks away, ca. 150-200 m from) the Marble Arch, near the the Hyde Park Spekers' Corner, where the buses from the airports come, where there is a metro station, enabling you to easily commute to other parts of the city, where most tourist busses begin their route or at least have a stop, and where the shopping part of the Oxford street begins. Madame Tussaud's and Sherlock Holems' Museums are at the 20 minutes walking distance. The areas is very quite, despite its central location, and in the neighbouhood one can easily find several good restaurants (Italian, Pakistani, Armenian, French, and Modern are the ones we have eaten in). It is a modest hotel situated in an old building, yet it is modernized enough to fulfill your needs. Without problems you can get an electric plug adapter in the reception, at no price. The atmosphere is familiar, the reception guys and the owner himself treat you like family members. The breakfast is freshly prepared according to your wish, either continental or traditional English, or a mixture of both. And the lady who prepares it is realy gentle and smiling. Everybody is helping you with good advice, when asked for.

The view form our window (4th floor) was on the roofs of neighbouring houses. That's not a complain, because every morning we were awaken by chirping birds. And we understand that not every room may have the street view.

the staff was amazingggg, stayed for 2 nights and interacted with 4 management people and all of them were very humble and sweet.

the rooms need a bit if makeover, but the location is excellent so really doesnt matter, you wont be staying in the room for long anyways

The location is fantastic in the center of London, near the Marble Arch. The staff are amazing especially Jale at the reception, but everyone in the staff are very nice and helpful.

It is not fancy.... an old establishment. For me it is more than sufficient. I assume not for everyone.

It is less than 5mins to Oxford Street and it has all necessities that one might need. Our room was a family room and it had all the privacy we required with 2 seperate rooms and 1 shared bathroom.

We had to ask for change of towels and more toiletries, which they supplied upon request. The breakfast, although optional and very worth what you get, i think could be improved. You ask what you want for breakfast and there is not a lot to choose from.

Stayed one night for the BST festival due to location. Had read a no of poor reviews so was a bit concerned - however staff v friendly , room clean , bed comfy, and all the basics were there. It's not 5 star luxury , it's a budget hotel and it's good for the price ( we paid £123 for a triple room on a sat night) location is amazingly convenient for central London. 4 min walk to Hyde park / marble arch. We didn't partake but breakfast is only £5 !

Room was a bit hot (in a heatwave) - ceiling fan didn't help much , shower head too low to stand under but I've had that in much pricier hotels. Can really complain otherwise, everything worked - no problems

Like always we had a wonderful stay, the staff is the best ♡ so helpful, even when i messed up, they helped me fix my mistake so the elderly people in our group didnt have to use the stairs. They also show true care and compassion towards their guests that will always make me think of this hotel with fondness and it will always be our familys number one choice of hotels in London

Everything! This is my second time staying at this hotel and I recommend it to everyone who wants to be in the centre of London. 5 minutes away from the awesome street of Oxford and Marble Arch and Hyde Park. It's not the Hilton Hotel but it's a great hotel to stay at if you go shopping or visiting the sites in London with family and friends or even alone!

Nothing