I had read some negative reviews on Google and was a bit worried but, in fact, the small hotel/pub is charming and clean with good food and beer in a casual but warm environment. The room is very small but in great shape and with a great rainshower plus handheld showerhead in the compact but spotless bathroom. HVAC is new and perfect. We visited on some of the hottest days in London and, if anything, the HVAC had to be "toned down" a bit. Rooms have maid service and linen changes daily. But the absolute highlight is Bhagrav; the manager for three years. We were nearly 3 hours delayed, arriving at midnight, and Bhagrav was right there with a smile and every possible offer of help. This was his mode thru the entire stay: offering help and helpful information and always greeting us with a warm smile. Its a small hotel and, as is typical with this genre, there's no elevator, just FYI. Even so, Bhagrav offered to carry our luggage at entry opportunity. We declined but appreciated the offer, definitely. Location is between Marble Arch and Regent's Park. Bfast isn't provided ... there are some old mentions of that ... but Black Sheep Coffee opens at 7 and is just 2 mins walkaway with bfast sandwiches, muffins, etc. At 8 Boxcar Cafe opens with some unique and tasty options!

We loved the pub down stairs and the staff here were very friendly, the owner/manager was a really nice guy, the beds were comfy (a double & a single bed/chair) The showere was very very good, the towels soft and clean, the decor was modern and fresh. The aircon was a godsend. A rokm safe was a great touch. The manager insisted the wife drank for free saturday evening for free due to no working tv in the room (she had 3 bottles of prosecco at £8 a bottle and snacks). 10min walk from Edgeware Rd tube station, dozens of places to eat and buy snacks etc between hotel & tube.

The tv didnt work, butt that wasnt a massive issue as we were not in London to sit 'home' and watch tv. Was no spoon with the tea & coffee station, and in the mornings there was a clear issue with damp on the external walls on day 1 but leaving windows open cured that for day 2. We were on 3rd floor room 302 which was a struggle for the wife as shes disabled BUT we didnt inform hotel prior so not their fault.

Bed was really comfy, the staff were very friendly and helpful. Good location not a far walk from Oxford street and Hyde park.

Could of done with a a better dust down but not really that bothered about that. Room was clean enough. Breakfast that was included was very little to say it was to cover 2 adults 1 child. 2 cartons of apple juice, 2 oat bars and 1 croissant.

Central easy to get to other destinations good value

Narrow steep stairs, but manageable

The staff was very helpful and kind. On our first day in London, our wallet was stolen in a bus and when we reported the incident to the staff they helped us by giving the numbers to call the police and they asked us if we needed anything else to help us. The location was very good, as it is close to the metro around 7-8 walking minutes. The rooms are above a pub which serves amazing food.You should really try it. Also it is value for money as it is cheaper than the average rooms. It is the best option but mostly because of the people who work there..Keep going!!!

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This is a lovely, well priced, boutique hotel, not a corporate soulless box. I love that it's air conditioned, quiet, quirky and so central (10 minutes' walk from Edgware Rd tube). There's a bar on the ground floor and the manager is charming. The beds are comfy, curtains are blackout and the showers are gorgeous. Really impressive for the cost, so I'll be back soon. This place is friendly and welcoming, which is far better than most of the hotels I've stayed in. It felt like my visit mattered.

The room was just what we needed (family of 3), great value despite being on the small side. Location is perfect. The room was quiet, aircon was working, internet was working. Shower is very good, clean, modern. Would stay here again.

The only downside is having to carry suitcases upstairs but for a few minutes of this difficulty you get amazing value for money for London and immaculate room and shower.

The staff was so nice, very accommodating we arrived early and they let us have a drink in the bar,leave bags and took them up to our room for when we returned! Location really close to everything too

Little things that need a bit of maintenance like shower plug and the toilet flusher, but really minor things. We tried to contact them beforehand for early check in and never got an answer, i think contact number needs updating

We had a great stay. Location was ideal and for us as an active family within walking distance of everything. Staff were amazing and couldn't be more helpful...offering to help with luggage, transportation throughout the city, any help we needed he had all the answers. I travelled alone with my 2 children and felt completely safe. Rooms where beautifully decorated and modern. Control over the heating system which was great. Tea/coffee making facilities and replenished daily. Also daily housecleaning and fresh towels 😊 would highly recommend and we will be back. Thank you for our wonderful stay.

The room was comfortable. Had great air con. Location was good. Good few tube lines all within 10 minutes walk. Oxford street only 10 minutes away. Lots of shops and restaurants nearby. We were all really happy with it. Room serviced every day.

Check in times are strict no reception, only pub staff although they couldn't be more helpful. Also stairs no lift.