All the hotel staff were very friendly and helpful the room was clean and comfortable with a wonderful large double bed! excellent shower and top-notch complimentary toiletries. Free bottled water too. Pricey but excellent buffet breakfast. Nice bar and restaurant. very relaxing with big screen TV's too. Parking on-site was not cheap but the location of the hotel made it worthwhile rather than searching for another car park and the hotel was very central to the city bars and shops to walk.

A few days after returning home I received a parking charge Fine of £100 from Parking eye.! via the post. Currently in the process now of attempting to have this cancelled but pretty infuriating considering I paid in advance to the hotel for the privilege of parking in the hotel car park. This is hassle I do not need and of course totally unnecessary. This has badly stained our stay and I am left with a bitter taste in my mouth!

From evening meal to breakfast i cant fault the quality. The staff were brilliant who bantered back at us which showed a great sense of humour considering all the political correctness gone mad that surrounds our society today. I take my hat off to you all.. The room had everything you could want for a short stay. It was clean modern and the bed...well say no more. The sheets were crispy cool cotton and the bed swallowed you up...and i'm a larger man than the average!! Slept like a baby. Awesome. Don't change for anyone and if anyone complains about anything for the price then they are just being petty!

Leaving. I enjoyed it that much i could have stayed longer.

The hotel was very comfortable, the staff were pleasant and really friendly, we received an upgrade on our room and it was ready when we arrived at approx 9.45am which was very impressive and a welcome surprise. The location was brilliant, close to the tram and only a mere 20 minute walk to the city centre, with museums close by. Our room was made up each day with towels we used replaced, although we hung them up to dry. We had a bath in our room, this was lovely as we walked a lot during the day so a bath helped my daughter relax. I would definitely stay at this hotel again!

The food was very fancy, expensive and there was no children’s menu or portions. We paid a large cost for fish and chips for my 12 year old and really the portion she received was too big for her and presentation wasted on a child of that age. We did ask if we could order toast to the room one evening and the hotel obliged, although it wasn’t on the room service menu. We were very grateful as we only needed a teatime snack however, £6 seemed expensive for 4 slices of toast.

Decor, wooden beams, location

Only one lift as other out of order for maintenance which was meant to have finished 3 weeks ago. Automatic service charge added to bar bills. This is not acceptable in the UK.

Great staff very attentive. We had planned to see a concert at the Opera House and the Marriott is in an ideal location for this. We arrived over Two hours before check in, to see if we could leave our case at the hotel, whilst we explored the city for a few hours. Reception allowed us to check in early which was a great bonus and unexpected. If you're planning on seeing a show at the Opera house, the Marriott is a Five minute walk away so absolutely ideal. Deansgate isn't much further as is Springfields. Lots to see and do close to the hotel. We didn't eat an evening meal in the hotel but we did have breakfast and it was excellent. There was plenty of choice for everyone. All in all, we had a great time in Manchester and the Marriott was superb. Great staff, very clean and lovely rooms. The victoria and Albert is an old cotton mill so has plenty of character. The next time we're in Manchester we will 100% return to the Marriott.

Nothing at all.

Close proximity to Aviva studios, where we were going that evening. A warm welcome and efficient check-in. Room was a great size, and the bed was the comfiest we have ever slept in, like sleeping on a cloud! Room and bathroom was spotless, with good quality complimentary toiletries. Bar was open late, staff were friendly and efficient, and the place just had a nice feel about it. Ordered room service, food arrived quickly and piping hot. Checkout staff very helpful in making sure we had a taxi to the station.

For such a great establishment, and brand, maybe better quality coffee other than basic Nescafe in the room. Otherwise it was perfect

The staff made the hotel as they were all so pleasant and helpful. I was a little upset as my room had scaffolding over the window, was near a lift and no coffee maker! They changed the room for my further 3 nights and it was so much nicer but still no coffee maker! (It was advertised as having one!) The laughable thing was the door spy hole in first room was a foot higher than my 5ft 3 but in second room it was level with my eyes!! Bed was comfortable, bathroom good but could do with more water pressure in the shower and a bigger shower head. Breakfast was excellent. Limited menu for evening but lots of restaurants nearby.

The scaffolding, but I suppose it’s necessary for a while. I didn’t have my car but noticed lots of rubbish, cans and paper on the edges of the park and leading down to river. The repair work for new second lift was so noisy when my room was close to lift on first morning, although that was after 10oclock.

The room was comfortable with air conditioning. Everything was clean and there is a good strong shower. The quality of the soaps, shower gels and conditioners could not be faulted. There was a pleasant view of the front from the window. We paid for breakfast which was very good. A wide selection of options was available from the buffet as well as a good list that could be ordered from the menu. Extremely professional staff who were friendly, competent and polite. We appreciated the late checkout and took advantage of the discount from the NCP car park just round the corner. The location is excellent! It's within walking distance of theatres, restaurants, museums and galleries. There is also a lovely viaduct garden very nearby.

There was not much space between one of the beds in the twin room and the wardrobe so gaining access to the wardrobe was difficult. Maybe more thought could be given to furniture placement.

Room was excellent the design was perfect for a couple. Perfect restoration of an old mill by the riverside. Wide corridors easy lift access ( although one was being repaired ) easy booking. Within walking distance of two big arena complexes, Museums and Dean's gate shopping area. Good restaurants nearby Tattu, Louis and the Ivy. Breakfast superb multiple choices my favourite: French toast brioche with berries and Marscapone. Great service very friendly staff. Only marked the comfort down slightly as the bed was a bit hard for me but it’s all new I suppose! Would definitely stay there again.

One lift out of use. Bed a bit on the hard side.

I’ve stayed here twice, now, and love the charm of the building, with its cast iron pillars and original wooden ceilings. I also think the staff are some of the best at any hotel I’ve stayed; friendly, welcoming, working hard to give guests a wonderful experience. Our suite was extremely comfortable and well equipped. The food in the restaurant was fantastic - we had several of the small plates, and they were tasty, well cooked and presented - as was the speedy, attentive service at the table. Genuinely, my favorite hotel in the UK!

I’m very sensitive to noise and the people above were very active at 5am! Not really the hotel’s fault, but a quieter room would have made this stay a perfect 10.