The location on the mouth of the loch was beautiful. The staff were all really helpful and cheerful. We stayed in room 8 which had a great view.

The room had been recently refurbed so decoration was good And bathroom was well appointed and finished. Unfortunately it seemed they didn’t change the carpets which looked tired, spoiling the impact of the room. Also the throw at the bottom of the bed felt unnecessary and looked a little tired.. fresh white bedding is all that is needed. Also one point for breakfast the tables sat against the pillars of the window rather than the window itself benefitting from the best feature of the hotel. Simply repositioning the juice table to another wall would allow all tables to have a fabulous view for all guests who were seated… small thing that would make a big difference

Great location, staff where friendly and welcoming, booked a double room with a view ,room was clean with great view ,continental breakfast was ok ,not wide selection though

Only one chair in the room ,so partner had to sit on the bed couldn't enjoy the view ,arrived in the car park bit bewildered how to enter as there's 2 entry doors not clearly signed where reception was ,we went down to restaurant ,partner ordered fish an chips ,plenty on the plate but not worth the price ,I ordered the classic burger which was in my view not worth nearly £15 ,burger was alright ,never tasted any cheese ,the colslaw was like a dessert spoonful ,French fries came in a bucket ,which there was plenty and 3 onion rings again nothing that warranted the cost

Beautiful view from the breakfast room. Plenty of space between tables. Good menu choice and cooked to order. (eggs with the most orange yolk I've ever seen!) Food served promptly and staff checking that everything was OK.

Room was fine.... (dog friendly) but small issue with en suite. Glass shelf over washbasin is an obstacle. Bumped head couple of times. Toilet seat is very low and problematic for elderly arthritic guest. (Maybe a small grab bar would help?). An information folder re facilities etc would be appreciated. This is the norm in most places.

A picturesque location about 10 minutes drive from the centre of Oban , right next to a lovely beach which was great for paddling , collecting unusual shells and rocks with the kids and den building. There is a lovely little walk above the beach which takes you past a local airport with some interesting planes . The sunset was beautiful and restaurant and bar has a terrace that overlooks the beach. The food was excellent with wide variety of choice for breakfast . The decor is very atmospheric and traditional looking and the kids enjoyed sitting in the game room playing chess .

I found the pillows a little thin but brought my own to replace .

Welcoming and helpful staff. Newly decorated spacious bedroom and en-suite. Nice relaxing spaces in lounge, bar and dining areas. Good views. Restaurant food delicious. We stay in the area regularly and would go back.

The bed was a double and seemed quite aged. I believe the place is being upgraded by new owners so hopefully this is something that’s on the list to be improved for future. We would prefer a cooked breakfast for the price we paid. The continental had good variety.

We received an upgraded room with balcony overlooking the river at no additional cost, and the view was outstanding. The room and ensuite bathroom were fine. We ate dinner there, it was superb. Breakfast was continental with plenty of choices (warm food was available at extra cost). Staff was friendly and accommodating. Location for us was good as we had a rental car, but since it is 5.5 miles north of Oban across the river, those without a car would encounter difficulties getting around.

We found it as a base to walk in GlenCoe, aiming for Buachaille Etive Mor but others could have been closer but others were too expensive or booked up. I found I could have a continental breakfast and a cooked breakfast that suited to my restricted diet - I refused meat and eggs for 70 years which was often awkward. A veggie cooked meal without meat or eggs, pastries and cereals with fruit available. An evening meal from the hotel wasn't available but they permitted us to order delivered food and use their dining facilities. Simple.

Only woken too early by a false fire alarm - but the problem was quickly and efficiently dealt with - almost immediately tod us very quickly that it was a false alarm. The location could have been indicated the position of the hotel more clearly, with more obvious signage.

Plenty places to sit inside and outside of hotel. Short walk to lock etive. Feel you are sitting underneath the bridge. Food was fresh and tasty, bar staff lovely. Plenty outside seating to enjoy the sun. Stayed in the junior suite. Newly refurbished and was absolutely spacious and beautiful. So much natural light. The wallpaper and panelling gives the room a modern but boutique feel. Would highly recommend this room. Big cupboard space too to hold your luggage and plenty coat hangers.

Wad told at check in thst Bar shut at 10pm...

The breakfast was very tasty and healthy. The room was quiet, plenty of room and a lovely view. Restaurant was comfy and the choice of menu was very good. All the staff were friendly and helpful especially as storm Amy was causing problems for onward travel to the Isle of Mull.

The bathroom was clean and tidy but it would have been nice to have have had a separate towel rail and more shelves and hooks. For the size of the bathroom the shower cubicle could have been bigger.

We had to book this hotel on short notice, and it turned out to be a truly pleasant surprise. The hospitality was exceptional — the staff was courteous, attentive, and went above and beyond to make our stay comfortable. The location is excellent, easily accessible and well connected, which made everything so convenient. What stood out the most was the traditional breakfast — fresh, flavorful, and beautifully presented. Overall, it was a perfect blend of comfort, culture, and care. Highly recommended!