Such a comfortable stay should you want to spoil yourself. The whole village is interesting and steeped in history. We stayed in the "hotel". Rooms were comfortable & clean. Staff were exceptional. Breakfasts were a delight. Good old-fashioned service. Excellent.

The cost of dinner...!! I guess you get what you pay for.

We loved everything, the views, the architecture, the accommodation, the food, the atmosphere. We were especially impressed by the staff, so friendly and efficient. Special mention to lovely, smiling Beth, newbie Aled, who was so efficient, knowledgeable, and smiling, you wouldn't think he'd only worked there for 2 weeks. Jack, who ferried us around with his cheery smile, Karl at the pool, who is so friendly and has a chat with everyone. The two young men who served us dinner in the Castle restaurant, just brilliant. Thank you all for making our stay so memorable. We will definitely be back

Nothing!

Architecture, gardens, river/sea views. Very quiet and peaceful after Village closed to public. Scenic wood and coastal walks. Lots of wildlife, birdsong and Mountain views. Found a small deserted beach at the end of one of the signposted paths through woods. Excellent food, friendly and attentive staff.

Could hear Guests in room above walking around due to very squeaky floorboards, this led to disturbed sleep. Heard noises from Guests above us during day also, whilst we were relaxing after long walks, and the occasional tuning of some kind of stringed instrument. Nothing too terrible, but could have done without it. Would benefit from some kind of soundproofing in rooms perhaps.

It was just as I had imagined. Beautiful. I loved being in the heart of the village. The staff were excellent and very helpful with my food intolerances.

The floor of my room was not obviously dirty but it was. All the soles of my shoes are black from it. When I had a shower I used the towel to walk to my slippers and the towel was black! There was a used earbud from a previous occupant on the floor. The back of the toilet was dusty. I lost faith in the cleanliness at that point. The bed looked very clean though so I just wore shoes when I walked around.

Dinner was great, and food was of a high standard, along with the service. The tables for 2 are a little close to each other I thought, and it was difficult to have a private conversation without knowing the people next to you could hear every word. Perhaps spreading the tables out, and having some back ground music may help but overall we enjoyed the meal experience and setting. Breakfast I expected local produce to be emphasised a little, and I found the sausages to be a little bland, and not farm shop type standard you would expect of this kind of venue/Hotel, and very expensive/overpriced considering. Not a 20 pound breakfast in my opinion.

Breakfast I expected local produce to be emphasised a little, and I found the sausages to be a little bland, and not farm shop type standard you would expect of this type venue/hotel, which is of a high standard, and very expensive considering. What was cooked, was cooked very well though.

We were booked into a village room and it was a lovely location overlooking the plaza.

Confusion over restaurant bookings. When you book you are asked to make restaurant reservations which we did but they were never confirmed. When we arrived they did confirm our restaurant bookings but didn’t tell us which restaurant they were for. We guessed right for dinner and assumed it would then be the same for breakfast but it wasn’t. It was 1 mile away. Which was then too late to switch. Instead of the 3 emails about restaurants before we arrived, better to have at least one of those after arrival to confirm WHERE and when. The booking were for.

I loved the village, the architecture, truly stunning! Also the woods in the grounds, they are a part of Portmeirion. And it's like part Temperate forest, and part subtropical gardens, absolutely breath-taking in beauty! Full of all sorts of imported trees and Botanicals, amazing huge ferns and Rhododendrons, many many different species. The whole place is so well maintained, so clean! The staff are all so friendly and helpful, nothing was too much trouble. The apartment I stayed in was comfortable and warm. I noticed a number of bird species in abundance around the village and woods that have disappeared elsewhere, so Portmeirion has an important ecological impact for them. I stayed for two nights and I really didn't want to leave here. It would have been longer if i could afford it! I would definitely return as soon as I can. The only limiting factor for me is the cost. This is an expensive place to stay, certainly. But it was actually worth it as I had an amazing experience here, and there isn't really anything I could fault, the service and maintenance/cleanliness was flawless, so that does justify the expense. I will be back as soon as I can afford to stay again!

Everything was fantastic, the room was probably the best I'd stayed in. It needs a big sign saying Reception, as everyone heads for the restaurant door entrance. But apart from that it was terrific..

The uncertainty of not seeing the reception entrance clearly on arrival. Not cheap, but lovely. I still can't quite understand the bill. From memory, the price I thought I was going to pay, then had Vat added when paying the bill at the end of my stay. Haven't worked that out yet, but lovely. Seriously, everyone there was lovely.

The location is great, we enjoyed being in walking distance of Portmeirion village. The breakfast was really nice. The hotel gardens and flowers are beautiful. The bar on an evening did great cocktails.

We didn’t like the shower in the bathroom because you cannot adjust the height or the pressure - we both found the pressure was really harsh. There were also a few hairs and a hygiene seal from a shower gel still in the bath upon arrival - however, after this occasion we found the cleaners to be very efficient and thorough.

everything was absolutely amazing ,apart from hotel evening menu , which could be a bit broader than fine dining at £69 a head to cover more casual foods ( sour dough pizza/pasta/upmarket fish and chips and bar food like avocado toast for vegans ) as us and quite a few other guests were going offsite to eat in the evening and they would get more revenue from evening food

evening restaurant food, none seemed appealing and was very expensive . lower cost dishes may increase take up from onsite guests