Fantastic location, facilities were great, staff very friendly and accommodating, food excellent. Was good being able to walk around the village without the general public.

Food & drink slightly on the expensive side.

Room within the village, neat and tidy of good size, everything clean. Kettle and choice of drinks in room but could have done with dish towel or cloth to wipe clean cups and kitchen top. Short walk to get to Hotel for breakfast. Good breakfast choice available from both buffet and hot breakfast.

Booked 3 day stay, asked to move to another room prior to arrival as room allocated had only been available for 2 nights? Informed bags would be transported by porter. Only gripe was that room had to be vacated by 11a.m and new room not ready until 3pm which meant "roomless" for 4 hrs also we had to collect from castle new entry cards for the room. I think this was poor planning and room change could easily be "seamless" with simple planning in getting rooms cleaned and guest ready.

Such a comfortable stay should you want to spoil yourself. The whole village is interesting and steeped in history. We stayed in the "hotel". Rooms were comfortable & clean. Staff were exceptional. Breakfasts were a delight. Good old-fashioned service. Excellent.

The cost of dinner...!! I guess you get what you pay for.

Stayed in fountains no. 2. Excellent position right next to pool and hotel. Small balcony/ walkway. 3 course Dinner in the hotel was excellent. The breakfast, continental and fully cooked menu choices were fabulous. Pool was warm and accessible on arrival. Complimentary robe and slippers. Room was beautifully furnished. Staff were very professional. Amazing place to walk around at night. Very quiet and peaceful after 5pm when day pass customers had left. Stayed one night which wasn't enough to appreciate the beauty of the estate.

Would like to have chairs outside on the balcony/walkway.

Magical location, and staying at the hotel means you can wander the village after hours. My room was beautiful and comfortable, with a view of the pool and estuary. The toiletries were great, and the room had the best tea selection I’ve seen in a hotel. Breakfast was outstanding, with a mix of buffet and made to order. What really stood out were all the staff, all so helpful and ready to help with anything. I loved getting the buggy down from the castle to the hotel, with a tour along the way.

Would benefit from a real hairdryer in the room.

Everything was fabulous from the moment we arrived from a friendly welcome to the beautiful stunning Castell and surrounding gardens, coastal sea views etc. All the staff were extremely friendly, helpful and nothing was too much trouble. Fantastic spacious rooms, clean modern bathroom. Lovely Dining room and Bar lounge areas including outside garden seating areas weather permitting. The breakfasts and evening meals were outstanding quality along with a great choice of wines etc. Our prime reason for our visit was to see the Village of Portmerion so bringing to life my memories of the Tv series The Prisoner which I watched intensely as a young boy and what a fabulous yet quirky stunning place it is with great coastal and woodland walks and gardens, cafes, shops etc. One day we hope to return and will definitely book into the Castell for another great relaxing stay. Thanks you to all for making our visit back to Wales just perfect.

nothing at all

Firstly, the staff. They were absolutely first-class! from booking-in at reception to the porters, waiters, chefs, security, cafe and shop staff, they were magnificent! Secondly, the location is magical and to see Portmeirion lit up at night, is breathtaking. The food in the Castell Deudraeth and Hotel Portmeirion was wonderful and I would, without any hesitation, recommend a visit to this beautiful place.

Our room in Cliffhouse 1. We didn't have a choice as to where we would be accommodated as this is allocated upon arrival. The decor in our room was a little tired but the room itself was clean. However, the bathroom was less than desirable with very tired tiling, paint which had worn away and mould on the joints and around the bath and sink. We tried our best to not let this detract from our visit but it was difficult to get a sense of cleanliness and well-being when using it.

Such a quaint place to stay. We had a room at the castle and at the village. The castle room was nicer but the village room was neat too. We didn’t know we didn’t have to pay to get into the village before we checked in but easily got our money refunded. Breakfast at the hotel was really nice and we walked twice along the water front enjoying the sea air and the views. Lunch and gelato in the village were both delicious.

We should have stayed 2 nights to really get the experience.

We loved everything, the views, the architecture, the accommodation, the food, the atmosphere. We were especially impressed by the staff, so friendly and efficient. Special mention to lovely, smiling Beth, newbie Aled, who was so efficient, knowledgeable, and smiling, you wouldn't think he'd only worked there for 2 weeks. Jack, who ferried us around with his cheery smile, Karl at the pool, who is so friendly and has a chat with everyone. The two young men who served us dinner in the Castle restaurant, just brilliant. Thank you all for making our stay so memorable. We will definitely be back

Nothing!

Architecture, gardens, river/sea views. Very quiet and peaceful after Village closed to public. Scenic wood and coastal walks. Lots of wildlife, birdsong and Mountain views. Found a small deserted beach at the end of one of the signposted paths through woods. Excellent food, friendly and attentive staff.

Could hear Guests in room above walking around due to very squeaky floorboards, this led to disturbed sleep. Heard noises from Guests above us during day also, whilst we were relaxing after long walks, and the occasional tuning of some kind of stringed instrument. Nothing too terrible, but could have done without it. Would benefit from some kind of soundproofing in rooms perhaps.