extremely clean, very friendly, especially Mark and Bell. Very helpful with local train travel plans too. Very quiet. excellent location for local trains to Sheerness and Chatham. Access to Fort Amhurst, Chatham Lines and Royal Engineers museum from Chatham. Possibly to Historic Dockyard too. Excellent location for the boat X-Pilot to Redsands AA Gun Battery etc... There's plenty of historic sites in the area and its well served by rail (although only every hour). Good free parking adjacent and in the local area.

Bathroom was a tight squeeze and the room was pretty hot. A fan was provided though and this mitigated most of the problem.

Very clean & tidy. Comfy bed which was needed after a long journey from Scotland. Great breakfast. Lovely staff, even helped be out with plasters for my feet after dancing the night away at a family event. Had a lovely comfortable stay. 100% recommended.

Nothing, enjoyed our stay. Personal tiny recommendation. A shower cap with the lovely products you supply would be great to save getting hair wet in between washes, in no way did this spoil our stay though. Loved the room & shower.

Parking outside Exceptionally clean Friendly staff Comfortable bed Bonus to have a restaurant/bar on site Excellent value for money Toiletries included Good sized tv in room Nice and warm/cosy Water in the room

Nothing really. If I was being nit picky, I would have said a second towel per guest to enable hair drying. At dinner we requested a medium rare steak but it came medium to well. But these are really minor things and did not detract from our stay in any way. As above we found so much to recommend this property

Lovely location and a very clean beautiful b&b which is more like a small hotel. I stayed in a garden room which I would highly recommend. The staff were great and very accommodating. The breakfast was very good and the food in Jacey's bistro was very tasty and well priced. I had a lovely 3 night stay and would return if I were to be working in the area again

The only minor criticism I would have is that I was staying in a garden room which is detached from the main b&b and it would have been much easier to access the car park through the side gate which was locked than walking through the bistro each time. But I am being overly critical as the place is amazing

this hotel has everything, rooms have an exceptional professional finish giving comfort and relaxing mode. Bar/restaurant has a friendly ambience , breakfast-great choice, the jewel in the crown is the beer garden , would be perfect in summer. Absolutely beautiful. The staff are very accommodating, nothing too much trouble. When down here again, will certainly stay here. Well done and the owner and staff should be very proud of their achievements.

Nothing

Hubby and I have stayed here 4 or 5 times now as we visit family. We had a room with disabled facilities, and it was perfect for our needs. Accommodation was clean, neat and tidy, and the bed was comfy and cosy and warm as toast. Wet room was just the ticket and everything was fab 👌

To be honest, the breakfast wasn't the best this time 😕 anemic bacon, was too warm, just a little disappointed, though I understand not everyone appreciates crispy bacon 👍

We received a very warm welcome from Donna and enjoyed a delicious dinner in Jacey’s bistro. Our room while a bit on the small side was well equipped and spotlessly clean. The bed was really comfortable and the bed linens were really nice quality. There was a little hiccup at breakfast as the chef didn’t turn up. Donna called in reinforcements and after a short delay we enjoyed a lovely breakfast. Donna couldn’t apologise enough but everything was fine in the end.

The room was spacious and clean. The layout was really nice, specially the bathroom was really clean and modern. The staff were so warm and friendly and kept us asking for our well being as we had kids. The breakfast was amazing and prepared fresh. The hotel had a garden in the back with heaters. The garden was overlooking a canal. It was an amazing treat for us to stay here.

Staff were welcoming and friendly. The room was very good (garden room) was very humid during our stay so room was humid too but the fan was very useful. The outside seating area was very nice. We had a Sunday lunch which was amazing, and the breakfast was very good too. All in all it was a great stay. Only problem was there was a wedding in the community hall opposite so all parking was gone. The manger allowed us to park in the centre of the hotel car park until things cleared which was appreciated.

Humidity from the wet room The extractor could be more powerful. But it did not detract at all from a great stay.

Good size room, great shower. Nice evening meal.

Preorder tick list for breakfast. Section for other information so I added that I would like 2 eggs with my bacon sausage & mushrooms. No tomato & no beans plus brown toast. I was asked if I just wanted eggs on toast: I said no & that I had marked what I wanted. They totally ignored my choices & gave me everything. I don’t like beans with breakfast as I don’t like everything covered in tomato sauce & I don’t eat tomatoes as they aggregate my arthritis. That was so disappointing as up until that point I thought it was an amazing place to stay.