Large room. Good size bathroom with bath & large shower. Proper pub. Didn't eat but drink prices ok.

Jacuzzi bath fitted but didn't work & a patch of paint peeling in the bathroom. Extension lead for kettle is buried in the wall. If connected to the mains make it a wall socket. Pub shuts early so re entry to room is by the rear fire escape, via a rear alley past the local bins. The area was clean & tidy but some might find it inconvenient. Met with price expectation.

Central and with Saintsbury for pre-booked parking near by, since the on road parking was all taken at the bank holiday weekend.

The shower had only cold water, and yes...we let it run for a long time. I left a phone message on the contact number we got given 4 days before our arrival and got no call back. I contacted the Victoria through the messaging service of our booking.com side and had no reply. That was a poor performance! I ended up calling the pub on the landline and Rachel was fantastic with help and advice - well done to her!!

Great location and good value for Saltburn. Rims were very clean, tidy and bright.

Would not suit people with mobility issues as there are several flights of stairs to get into the room and the evening and morning entrance/exit is via an outrigger. There’s nothing wrong with this particularly, but anybody with mobility issues would struggle.

Disappointing as there was no breakfast. There should have been for the price we paid. The cafés near by was either poor Or very expensive.

Inside the drawers was dusty and the paint in the bathroom was flaking onto the floor. I also asked for a ground floor room. In an email this request was expected but ther wasn't any Ground floor rooms in the hotel.

This served our purpose; we were en route between a holiday in Scotland and returning home via friends and family. We’ve been tho Saltburn before and there’s a restaurant there we like that we could meet our friends at. We just needed somewhere central to stay. Saltburn seems to be an expensive place to stay and this was at the cheaper end, so we didn’t expect many frills. When I asked for a hairdryer the manager kindly delivered one to me. It was a stormy night and the power went off just after we returned after dinner out, the manager came down to check we were ok. Apparently power cuts are not uncommon during bad weather here! Thankfully the power came back on after about 20 minutes; be aware if the power fails no water goes down the drains as the en-suite has a macerating toilet which requires power to operate and the bath and basin both empty through the toilet outlet. It was a very large room, but warm and the bed was comfortable. When we arrived we’d had a long journey and I was pleased to see the bath. I enjoyed a lovely soak with plenty of hot water and the shower had good water pressure.

It’s difficult to criticise as this was cheap for Saltburn, but not cheap for a room for a night. Don’t expect big fluffy towels, shower gel, shampoo or conditioner.

Rachel and her partner were extremely accommodating hosts. They allocated me an early check in and provided items needed for my evening meal. Rachel was really friendly and helpful. My room was lovely and spacious, the bed was very comfy and smelt lovely of fabric conditioner, the bathroom was modern and very clean.

Excellent location, only a 2.minute walk from the train station and a bus stop. Room was immaculately clean. Very friendly welcome from the staff who checked us in. An ideal stopping point if you are walking the Cleveland Way.

It didn't bother us but it's not a place to stay if you struggle with mobility due to the stairs.

A lovely warm welcome from Jack. Room was huge! We literally slept in the bed & showered & left the next morning. No it's not 5 star luxury but it suited its purpose. Would stay there again.

Up a lot of stairs & down a steep fire exit when we left in the morning. Just a comment, not particularly a complaint.

My plane was delayed 3 hours and I missed all my connecting trains and had to take a cab and aorrived at midnight. When I phoned they opened up and guided me to my room. Above the call of duty because they had already gone to bed. Pub downstairs so very convenient fora beer. Bathroom was huge and had a full size modern shower and a whirlpool tub. The room was huge.

No thermostat heat control elsewhere so one night too warm, one night too cold. The wifi was dicey at first.

Great location, great price, really friendly staff, room was just what we expected

Room was cold on the morning, no heating on and plug in heater in room didn't work. No staff around on the morning to ask for another heater or heating to be put on whilst getting up/showered/ready.