Great little stay with dog in tow. Great staff, great room, fab views. Only thing I would say is the restaurant is very expensive.

Prices at restaurant. My husband had fish and chips and I had veggie dish. Didn't eat it all as I found it tasteless but hubby enjoyed his. I had 2 X glasses prosecco and hubby had glass of coke and amount came to £87. Nearly fainted when they told me that with a straight face! We would definitely stay in hotel again, but not eat at restaurant. Also TV didn't work which was a bummer. Due to health issues, I can't walk a lot, so my hubby and dog went out few times. Luckily I brought my kindle.

Location was amazing. Food and service was outstanding. Access to a stunning beach. Facilities were spotless.

As I didnt need to use the wardrobe, i didn't find the tea and coffee facilities until the next morning but I was able to buy a pot of tea at the bar and bring it up to my room. Still it maybe should be a bit more obvious, unless I missed something, ha ha. I was on the road side which was noisy early on. I was also woken up at 6.30am by something like a bin lorry, making a mechanical noise, which lasted about 10/15mins. So maybe it needs some soundproofing at the window.

Loved the location, the staff were amazing and the best room we've stayed in this year. We arrive late, but when I called to check the time the restaurant closed, the lovely helpful girl on reception said if I called back at 845, with a progress report, she would be able to take out food order. I did this and on arrival told to go and freshen up and come down and our meal would be ready. The food and service was fantastic, as was the glass of beer and wine. Had a great night's sleep, the shower was great, had a good hearty breakfast and were ready for. Days work Thank you to the staff who looked after us.

Leaving

Great location, beautiful views. Clean hotel. Large comfortable rooms. Spa bath great and spotless. Dinner was lovely and breakfast was good when eventually received.

Breakfast service- waited over 15 minutes and had to ask to order breakfast and coffee. Then the waiter gave our breakfast’s to another table, he went and apologised to them for giving them wrong breakfast but never approached us. After 45 minutes we had to ask what was happening with our breakfast’s to be told kitchen said we had them as waiter hadn’t told them he’d given breakfast to wrong table. When they arrived one wasn’t exactly what had been ordered but we had to take them as was nearly time for checking out and we had to be somewhere so couldn’t wait any longer.

The hotel is very welcoming. The girl who checked us in was so chatty and informative. The room was spacious, and we had a beautiful seaview with a juliette balcony where we could sit with the doors open and it was like we were sitting outside; listening to the waves and watching some wildlife.... There were lovely sitting areas, indoors and outdoors, (not a seaview) that were well presented, but we didn't need to use as our room was spacious and with a beautiful view 😍 The food in the restaurant at night was absolutely 💯 and the restaurant is well worth a visit even if not staying at the hotel. The young staff on duty that evening were friendly and very attentive which was lovely. We loved the nautical theme throughout the whole hotel, very fitting for the venue.

The reason I gave 9/10 was that, although they were nice, the breakfast staff were not as friendly and welcoming as the young team the previous night.

Friendly staff, the hospitality staff were very friendly, happy to have a little chat, and encouraged us to try Haggis and Scottish beer. They do seem to work long hours but always a smile on their face. The room was lovely and clean. Emailed us in advance to advise of a wedding at the hotel, disabled friendly, great location to explore

Nothing, some building work going on as the hotel is building a spa but didn't bother us, builders were discreet and not too much noise. Maybe sandwiches are available of an evening rather than a full meal.

The room was bigger than I expected for a classic double with partial sea view. The staff were really welcoming and friendly. The location is just beautiful with direct access to the beach. The food was delicious & the hotel itself is very beautifully furnished in great taste. The overall vibe is very pleasant and chilled.

The bed could have been more comfortable. The mattress wasn't great but I still slept OK. The bins being emptied at 630 and then workmen working just outside my window at 8am wasnt ideal. I'd prefer to know in advance if there is building work being done. This wouldn't be good if I wanted a longer sleep which I normally do on holiday

Dog friendly room was on the main road side of the hotel rather than the viewing towards Arran but it didn’t bother me but it may trouble others . Room was lovely and the breakfast was great but of course I had to eat in the bar( dog friendly area) for obvious reasons . Having said that the staff were excellent bringing over my morning juice , food and water for my doggie etc .It was also handy to nip through the gated garden area straight onto the beach.

Honestly, nothing . It would be nitpicking to say anything.

Return visit (stayed in 2018 on the way out to the Hebrides). Great location overlooking the Clyde Estuary with stunning views of Arran if the weather behaves. Great room, good food, good staff, will use again.

Bit of a building site right now given that they're building a new spa complex, but not hugely inconvenient. But I hope they don't expand too much. We stayed up the road at Seamill Hydro a few years ago and it's far too big and impersonal - it's the human scale at the Waterside that makes it so much better.

Hotel was lovely but as there is some renovations going on, will need to go back to see that it’s best. The food was lovely and so were the staff. Great place to have a break with your dogs right on the beach.

If, like us, your room is at the front of the property there is a busy main road and unfortunately there is also a noisy drain cover that most cars go over. I know this is not the hotel’s fault, as it seems to be an issue with several drains on the road, but did ruin our sleep slightly.